The food was lovely. I enjoyed my spa treatments I got it was so relaxing and the hot tub/jacuzzi was lovely and relaxing. Staff was lovely and friendly. Rooms were clean and beds were comfortable.

Bit too warm in the room but we managed to turn off the heating from the radiators and turn on when needed. There was no bottles of water in room we had to bring in our own bottles of water. .

nice view lake and Mountain

n/a

It's a very good place, but is more for old people, unfortunately nothing activities for young people, even not choice of cocktail, just simple drink's. The best swimming pool, big one, also jacuzzi.

Everything

Nothing

Was attending sons wedding and everything was lovely. Food at the reception was delicious. All staff were friendly and helpful. Location was fantastic. Can't wait to go back for a visit.

Nothing

Beautiful location with fantastic views of mountains and lake . We enjoyed the walking paths through the golf course.

wonderful location

found level of noise at breakfast unacceptable

the view

as soon we arrived we had to wait another hour n half for our room and we’re told to leave. when we got our room it wasn’t what we had booked for 300£! I asked for a mountain view deluxe double room and I got a family room with a view of another room. I got a shower and the shower leaked all over the floor and the lights flickered which gave me a sore head. The resort was advertised as fishing available and there wasn’t , when we asked staff they said “don’t know” We then ordered room service for 2 pizzas and 4 glasses of coke and the number to ring room service was incorrect and the receptionist was rude and put us through to the bar , he then took our order for room service and said it’ll be with us in 20 mins. About 10 mins later he rang back and said pizza ready for takeaway , come get it. we said “it was for room service “ and he said “no we don’t do room service “.! even though it is advertised also. The bar gave us 4 bottles of 500ml coke which were Luke warm not refrigerated on a 27 degree day! We then decided to try swimming as it said it was free for all guests staying. It cost 46Euro after we had finished swimmimg?! which is ridiculous! The swimmimg pool staff where very rude and just stood on there phones and wouldn’t listen to anything you asked or said . In our room we couldn’t even hear anything due to the sound of banging which sounded like someone using a jack hammer. rooms are not sound proof ( which is also advertised!) Other guests were also very very rude , just a very posh and snobby hotel. just because we don’t look rich doesn’t mean we can’t afford to stay there. I have more money than everyone who stayed there plus staff. I actually have more money than what the hotel makes! just because I don’t look like it doesn’t mean I should be treat any different! We actually left a day early , 300£ wasted on a very bad hotel

Wonderful location, walkways in and around the national park and on your doorstep. Spacious rooms and lovely breakfast looking out onto the lake.

The staff in the hotel we all most friendly and helpful. We were unable to use the pool/ sauna prior to checkout as my wife was doing the 170k cycle around The Ring of Kerry, however the hotel were most obliging in allowing us to come back that evening and use when SF he was finished, despite us already having checked out. Stated for our dinner after that which was great. Great location as just outside the town. Great walks from the hotel as direct access to Killarney national park via the golf club. The views of the lakes and mountains from the hotel were exceptional. Highly recommended

Had to go home…

The staff and the views Also the food and drink

Room location and mattress on bed very hard Uncomfortable

Room was lovely spacious and very clean actually spotless!. Great Bed and nice large shower. Buffet breakfast super as were the views from the dining area. Would definately recommend and would love to return again soon for a few more nights