Overall lovely place! There was alittle snow from the previous day when we arrived, which was nice. It was a slight challenge for us to find the house initially as we kept turning right when we should have went straight, but overall everyone loved the place.

Perfect location! We enjoyed the outdoor fire pit and hot tub. Inside our kids enjoyed the games in the basement. The extra refrigerator was great to have for food. Check in process was easy. We had one small issue when we were there that the fire pit was not working, but a maintenance person showed up promptly to take a look. As an added bonus, we saw several bears from the house!

The house was large but still felt cozy. We brought our 2 year old and I was impressed with how many amenities were there for younger children (safety gates, high chair, pack n play). The host was quick to respond and the check in was super easy.

The house offers many pluses! Lots for kids to do in the house. Good layout and space. Owner very responsive when asked questions prior to stay. Only drawback was some minor maintenance and cleanliness issues that need addressing.

With six adults and nine children, the property was perfect. The teens enjoyed the pool table, hot tub, foosball, and video games.

The house is called "Bear Necessities" for a reason. First the GOOD. Great location! Close to Gatlinburg. Close to tennis courts and pool that were in great condition. Close to Ober Mountain which was a blast. Big enough house for all 13 of us. Outdoor grill and hot tub which the kids loved. Now the BAD. Communication with the owner was very poor. There was no mention of cards in a bowl on the second floor that we were suppose to take to the clubhouse to check in. I found these the day before we left. Luckily, the kid at the clubhouse wrote down my house info and let us in. There are 3 couches that turn into hide-a-beds. Unfortunately, there were NO bedsheets to put on them and we only found two extra pillows in the closets. Luckily, the primary contact in the area brought us sheets. There were only 6 forks in the entire house! For a house that is listed as fitting 16 people, you think there would be more. Again, we were brought extra forks on the third day. There was one roll of toilet paper in each bathroom and NO extra toilet paper anywhere in the house. In addition, the description says that soap and shampoo are provided. Wrong again. No shampoo was there and only tiny hotel room soap packages. In addition, the handle for one of the showers was broken! It was nearly impossible to set the temperature. Overall this is a good house but could use some improvements and better costumer service.

Property exterior needs some TLC. Main upper balcony and furniture was covered in tree debris and railings in areas were rotting , loose and unsafe. Balcony and furniture should have been swept. Floors should have been cleaned better Overall property was adequate for our group, but your cleaning fee is high for what we received. Kitchen was well stocked with cooking utensils except for Forks and Knives for the number of people the house occupies. Location was perfect.

Great space! Great amenities! Great location!