Lovely restored Casa with beautiful hall, sitting room, breakfast room and courtyard garden for guests. Very helpful and accomodating hosts. Very comfortable bed and our room was immaculately clean.

A very minor point - there was a covered cable crossing the bedroom which was easy to trip on.

The house was beautiful and clean

The tub was dangerous and he beds in the 2nd room were uncomfortable and noisy.

Jessica and Sophie we're great. They helped us with everything and gave us a lot of information about excursions. Charming B&B with a nice garden in the middle of the city.

The shower and internet connection in the room good be better.

location, kindness and efficiency of management and staff

nothing

The property was charming, as was their hospitality. While you're only about 5 minutes from La Sexta avenue, I actually enjoyed staying in the room and on the patio. The property itself was my favorite part of Guatemala City.

Everything at the Casa Carmel was lovely. Raul and Sophie were the most incredible hosts! Raul came to collect us from the airport even though our flight came in past midnight. He even took the time to show us some of the historic buildings downtown after we expressed interest in architecture! After a delightful breakfast, Sophie checked in on us and gave us lots of helpful tips that proved useful over our whole trip.

The mattresses are a bit firm, but honestly it was the quietest and best night of sleep we had our whole time in Guatemala!

This hotel is located very centrally, just couple of blocks away from the main pedestrian district and the central park, still it’s very peaceful and calm. It’s beautifully decorated, the house itself is so charming still keeping the original floor tiles and wooden ceilings. The room was extremely clean and comfortable. Sophie was so nice to assist with my questions, and show flexibility for me to stay an extra night. Would definitely recommend to all.

We loved everything about our stay. Sophie was super nice and helpful. Our bed was very comfortable and we had a clean private bathroom. The breakfast was nice as well!

Nothing.

Thé property was beautiful, a real gem with exquisite details and a most beautiful interior courtyard. The owner took my friend to a clinic when she injured herself, stayed and translated for the doctor, stayed during the x-rays, helped us get crutches, and made it possible for us to continue our stay. She took us to the neighborhood pharmacy to fill the prescription. She contacted our ongoing transportation at the end of our stay. Her restaurant recommendation helped us enjoy the most authentic Mayan food of our entire trip. Rosa cooked us a great homemade and fresh breakfast each day which we enjoyed in the dining room facing the lovely courtyard. This was an unexpected way to confirm the beauty of the place and the most sincere care of any host I have ever known.

I can’t think of anything that could have been better

We stayed two nights and days in this beautiful monumental B&B in zone 1 within walking distance of the most important sights that can be reached via a busy pedestrian promenade. Excellent breakfast and a shuttle service from or to the airport including a small sightseeing tour. Excellent mattress and English-speaking owner. Enjoyed two evenings on the terrace of the delightful and quiet city garden. We are happy that we have added Guatemala City to our Guatemala tour, highly recommended.

The feeling of the building and the location. I was picked up from the airport and learned a lot from the owner. Rosa who works there is very kind. All in all a very good experience .

I liked everything...