Location great

I was early checking lady tell me it is not me the person who supposed to be checking in

Allowed more than a dozen people to book reservations, without having any rooms available Did not pull their hotel from booking.com Standing multiple families during Sangster Airport shut down on Aug 10th 2023 Was offered drugs at the front outdoor lobby Beware

Very disappointed and was put in an extremely potential dangerous situation

I did not eat there

The room had good air conditioner and the water pressure in the bathroom was good

Upon arrival they had no records of our reservation so making a reservation is a waste of time. Their customer service is very poor. They also use the old-fashioned system to accommodate guests instead of using technology. The room appeared as if it was not prepared properly before our arrival as we had to wait for them to spray out the room and do whatever else before we could enter. We received an old fashioned key for the room and the door was so hard to open/close. You have to literally pull the door towards you to open it and push it forward when closing from the inside. The furniture in the room looks like they were there from in the 30s. Not to mentioned the towels and wash clothes. They appeared two coloured as if they threw bleach on the blue towels to wash them as they were burnt out, while the wash clothes were thin, as if you could see through them and they were looking dirty. (I would suggest you walk with your own wash cloth and towel along with your body wash) The dining area needs great attention. The table clothes appeared as if they have not been washed in months and the area need to be dewebb. Had breakfast there the first morning and I must say that the meal wasn't tasting that bad but it had too much grease. For me, it's not a place I would really recommend. NEVER GOING BACK THERE

The treatment from the staff was excelent

There were some cockroaches in the facility

the staff was really friendly

bae closes at 10

The staff was friendly , the location is great as it is walking difference to the shops / bars. Good for a cheap weekend away.

The cleanliness of the hotel was poor, the pool wasn’t clean, the rooms wasn’t maintained very well. The cleaners kept on top of cleaning the beds and giving fresh towels but didn’t clean the rooms very well, there was cobwebs in the shower, the floor was dirty, full of dust. The staff wasn’t very honest with money with tourists , we seemed to of been ripped off alot of the time. Staff always forgot to give change back to you.

The hot water was not working, the roof was leaking in two different places. The patio doors did not close properly and the floor in the room could have been cleaner.