This is my second time staying here would highly recommend.

Excellent stay

We have stayed often and it is a very nice hotel.

Good experience

It was wonderful I always choose this hotel when I come to Indy !

We love to stop at this Sheraton when we drive to Chicago from Florida. It is the perfect stop to break up our trip. The hotel is alway fresh and inviting. The rooms are very clean, roomy and nicely updated. We love walking through the Fashion Mall after two days of sitting in the car, and there is a great selection of restaurants we can walk to when we are ready for dinner. We always finish off our stay in the main floor restaurant for breakfast. Breakfast is delicious and the service is awesome.

Love staying here...so convenient.

I Love This Hotel It’s so peaceful. Also the front desk clerk Paulette was the absolute sweetest to me and I appreciate that.

No air conditioning in room and no hot water. A lot of money to pay for a room with those issues.

Loved the location and vibe. Room was cozy and clean. Loved the access to the fashion mall. Was mostly quiet even with youth soccer teams staying there. Coffee at the cafe was excellent.

Nice place.

I’ve stayed at this hotel for over 15 years!! Live the pool area However nit acceptable to sit outside on the pool deck!! Some kid threw something over the balcony, and now NOONE CAN SIT IUTSIDE!!!!??? Unacceptable! Plus you NIW HAVE TO PAY 18.00 for parking!!!??? Unacceptable this is not a hotel that’s downtown!

Staff were over and above friendly and helpful. Everything was comfortable and easy. My only wonder was why it took so long to get hot water in the shower? It would come with patience. But it was an excellent stay and thank you!

Definitely NOT a 4 star hotel. Maybe when they first opened it was. Most of it is pretty dated. It was obvious that no one vacuumed my room before I checked in as there was trash and large food crumbs all over the floor. I had to ask for someone to come vacuum it upon arrival. So my first impression was not good at all. The toilet has the weakest flush I've ever seen, which is pretty risky in a hotel setting. The grout in the bathroom was very dirty and the bathroom side of the door was all chewed up and jagged. The pad underneath the ironing board cover wasn't even close to fitting so, when I ironed, it gave my clothes a weird crease that I had to then fix again. They do provide a laundry room but there is no soap or dryer sheets to buy which was a huge inconvenience. Who travels on a plane with laundry detergent? Nobody. I had to drive to a store to buy detergent and dryer sheets. Then you either have to have $2 in quarters or you have to download an app and register with your credit card to use the machines. Can't swipe a credit card to use them. Quarters or the app only, which I found odd. The leading picture for the hotel, with the outdoor terrace and fire table is completely inaccessible unless you rent the boardroom that's attached to it. That was very disappointing. Quite misleading as I was looking forward to sitting out there. You will not be able to! The food in the bar / restaurant is definitely subpar. Only ate there once. I would not go back to this hotel.

Everything, room was great and shower was gorgeous!

The property was in

I did not like the room. It is too smailll. You have to pay for everything.

The room is very spacious. I would like to stay at this hotel in the future.

Love the place!!

Like

Great Hotel! Will stay there again for sure!

Great hotel in a wonderful shopping area. Staff was helpful and kind. Room was great except for the very noisy, rattling fan in the bathroom. I'd definitely stay again.

Cleaning staff woke us up at 8:40am to clean our room the day we were checking out which wasn’t due til 12:00. Room key didn’t work for the exit gates to leave the parking garage so we had to park and go back in. Called the front desk twice in the evening and no one answered. Majority of the staff were great!

I was never there. I had problems booking through Expedia, and neither the Hotel nor Expedia would take accountability to correct the problem.

Great stay

Sheets were stained

The property was nice and clean. The staff were helpful and friendly.

Love the locations - lots of great restaurants and shopping nearby. Hotel is clean; bar service is wonderful.

Very pleasant stay - very short walk to the office!

Stay was very great

Room was okay. Bath room was dirty with hair in the tub. Kids in pool area were out of control throwing chairs and other stuff in pool had to go down to desk and tell someone next morning came out to my car which was not in parking garage. Parking lot behind hotel that we have used for years. Apparently they now want you to pay 18.00 to park there??? Was not unformed of changes abiut parking at check in!!! We stay at this hotel because we come down to peyton manning children hospital for about 7 years. Will find another hotel after this

So loud at the pool and older kids took over. Had to get my younger kids out of there