I love the location, the price was great, l it was clean, modern, and the service was excellent!

Staff were very kind and had good communication even though there were a lot of delays in getting everyone’s rooms ready. I arrived at 4:30 only to find out that my room wasn’t ready and there were a whole bunch of people in the lobby waiting for theirs as well. They were very apologetic once the room was finally available a few hours later, and it was clean and comfortable so I have no complaints! I hope they’re able to figure out their staffing issues to avoid future delays for their own sakes.

I liked the shuttle to Ravania for a concert. Room was clean and updated. The side of the hotel near the freeway was a bit noisy. Staff was pleasant and helpful.

We arrived at 4:30 with a reservation, and still, our room wasn't ready. We had to wait 45 minutes to get a room. They just don't have the staff to meet the need.

The hotel was clean and well managed. The staff is great. The pool is a real plus

We enjoyed the pool and the balcony in our room

Excellent

All around great and will return

We stay here several times a year.. always a great experience.

I was very comfortable with my stay. The only thing I will critique is the dining/food menu. Dining/Food selection options are very limited. The menu should be more versatile and extended.

It was affordable and quiet. Very nice!

I was able to check in to my room earlier without charge. Friendly staff throughout the property.

We were in town visiting family. Room was clean and comfortable. Would have appreciated more towels and nicer pillows, but otherwise very nice.

Did not like the choice at breakfast. Paid for breakfast for two but this gave us the choice of one hot break or two cold snack at the lobby Starbucks.

We stayed at the hotel just one night to attend a James Taylor concert at Ravinia. The location was perfect and the shuttle to and from the concert was well worth the $10/person charge. Staff was friendly and efficient. Volunteered to fix us a cafe americano mid afternoon even though the cafe was not open. Overall would highly recommend if you are attending a Ravinia event!

Have stayed here before and at many other courtyards. This property is slipping. Checked into rom for 8 day stay. Found food in frig from previous guest. When I pulled back bed to covers I found a small suspicious looking red stain. Perhaps blood. If was too late to demand housekeeping task I slept on towels and was a bit creeped out. I called desk early next morning to explain situation and asked that the linens be changed in the next 10 hours. Imagine my disappointment when I returned 12 hours later and the linen had not been changed. Called desk and clerk told me they were very busy and they would get to it the next day. Unacceptable- I demanded a refund or room change. Housekeeping arrived an hour later. Overlay room and property are ok- needs attention to detail and better staff supervision. Potion and patio furniture in courtyard are dirty. Some doors and other things in common spaces need update and maintenance.

Really bad food, need a major upgrade

Good

The room faces the inner courtyard is very quiet. The hotel is very clean. The location is good. Would stay again!

Excellent service convenient location

As usual mariott banvoys in the usa are not your international ones . Not even a hello or welcome at all in any mariott b on entering lobby even though youre the only customer. They almost look surprised you showed up . This one had 2 trainees who stared blankly at us . Just insert credit card , 0 hospitality , renovated old property , for a 1night layover on a road trip . Cleanliness /rooms : cramped 6/10

Everything was clean and accessible Absolutely no issues

Quiet little hotel. Had a nice stay. Easy to find, and was clean and comfortable.

Love the balconies.

easy check in, staff is very friendly, rooms clean, fitness room okay. i had to do laundry one day and that was easy as well

It was all good or better!

Responsive staff, clean rooms and comfortable beds

no thanks

Easy check in. Clean, quiet hotel, well located, people were all friendly. We very much enjoyed our stay.

EnJoy our stay! Wonderful hotel.

A little further than we imagined but for 1 night stay worked.

Newly renovated