Good stay no serious issues but beds not the most comfortable.

The staff was friendly but the room was horrible. Dirty and outdated.

Elevator broken Room ok. Nothing to rave about

Red roof charges for early check in but housekeeping banged on my door before the 11 am check out and the sign was posted outside. Guests get from 3 - 11 which is a reduced day already Guests should get a credit for early check out

Will definitely stay here again

Kind of a older hotel but it was fine for what we needed. Location was close enough to the American Dream Mall and to NY. Staff was nice and friendly but we only asked for towels once so didn't need too much from them. It's a decent hotel if you just need a place to crash.

The refrigerator and AC were old and have loud noises.

The hotel is very worn down and dirty. We even saw roaches.

I had to change rooms and the second room wasn’t much better. The housekeepers don’t clean the floors

there were several cockroaches in the room and management of hotel did not solve our problem

Good communication front desk, I work overnight and they allow me to stay extra he to rest after work .

Worked for what I needed and was great for buses to nyc!

Good

The elevator and blow dryer was non functional, however overall it was a good stay.

The staff has no business being this employed there. They shout at you like you should know. They are not approachable do not smile do not known their job or possess people skills

Good

The staff member during check in was great however the place is not clean what so ever. Upon arriving to my room, it smell terribly, like mildew. The floor was wet and there was a dead fly in the bed.I noticed my room didn’t have a microwave or refrigerator either. Due to the smell I turned on the AC, hoping it would bring in fresh air but no, it made it worse. The AC ended up leaking and wetting the floor (probably the cause for the mildew smell). I called the front desk to inform them of the situation and they advised me that they didn’t have a maintenance mechanic or housekeeping. The best she could do is provide me with some towels. I then woke up in the middle of the night and noticed a few insects crawling the floor. I personally would not recommend this place. Although it’s in a good location, close to restaurants, and activities, save yourself the headache and try to find another location.

It's good

Easy parking . Great location

It looks like tenants who are kicked out are set up in hallways. Coffe bar is a joke, out of sugar. Rooms and halls dirty, hair in shower and on bedding. Property out dated. Pillows are hard cemete bricks. There was 4 of us in room and only 2 towels and it was a struggle to get 2 extra. This is the worse hotel i have ever stayed at. No wifi, i could go on and on honestly.

This is not a hotel, it’s a motel. Only difference is they put 2 towels in the room and they don’t clean everyday, they say it’s every 3 days only. People live in this motel and they are noises all day and night long (2 am included with their children playing outside your door!!!) only thing is that the hotel is close to a bus route taking you to anywhere you want to go , otherwise, it’s pretty poor.

I paid for snack package never got it and was charged no coffee machine

Never come here unless you have to, their service is very bad.

Ppl be hanging out by their room .. they need to fix that.. more.. and need to change the A.C. filter.. but it was a hotel

Place was dirty, with bugs, linen had lots of stains, I have pictures and videos, front desk didn’t tried to accommodate me in a cleaner room nor gave me a refund, shouldn’t be on business

Cute little hotel, simple and convenient. The theee ladies we met at the front desk during our stay were very nice and also helped us a lot with all of our questions. Our check in and check out were quick and simple and the price was one of the best prices in the area. We enjoyed our stay! There is a nice view outside at the back of the hotel. You can go sit on benches in front of the water and there is a lovely gazebo with a large table. Only downside was that the ice machine was broken and the closest elevator to the reception was also out of order. However there are others so you just have to walk a bit to the other one. We will return in the future if we ever go back to New York or New Jersey!

Terrible hotel! Came in for one night. Smelly room. Mold in the bathroom. Shower not clean. For the price paid, I was expecting much better. Avoid at all cost. Needs a Major renovation

We pick this location because is close to the Metlife and it was surprisingly nice. The room was clean and nice staff. Also, they are pet friendly which was great.

Good

The room smelled musty and moldy. There were cobwebs everywhere. The bathroom was dirty. My children could not sleep because of the smell so we ended up leaving and booked a room at a different hotel.

Not maintained well ...all bed and baths dirty

Great property