Hotel was as expected

Place has nice size room, clean facilities but needs an update..

We had made reservations, but when we saw the property and the room, we decided not to stay. The place looks almost abandoned. There is also gambling on the property, which made me uncomfortable, since we had small children with us. There was trash under the sink and people loitering in the parking lot. It didn't seem like a safe part of town. The desk person was friendly and helpful, though, and they allowed us to cancel our reservation after the deadline.

The hotel was older but nice. The room was clean & comfortable. Pool is inside but not heated and needed some cleaning. Talking to the staff Covid hit them hard & they are trying to make it back.

The staff was very welcoming and our check-in was quick with no hitch. They also had various options for breakfast plus the food was good.

There was a domestic disturbance in the room right next to us that was physical and verbal. Front service staff shrugged it off like it was nothing, tried making a joke about the domestic situation going on in the hotel. We asked for the cops to be called for the safety of the couple and no one showed up. Another guest that was above the disturbance also came to the lobby to complain as well. Was moved to a different room that had blood on the floor and crusty brown stains on the sheets. The room also smelled awful.

It was very clean and quiet. I loved it and will stay again

We could not have the room we booked because of the non stop partying and excessive pot smoke everywhere. I’m allergic to it and ended up throwing up several times. They moved our room and it was not the king bed we needed. The supervisor was very kind and told us she would refund all our money. We have yet to see it. As It has been charged to our card. $406. The staff was very kind and tried their best with limited resources.

I appreciate that the hotel and rooms are clean, the breakfast is good and that the pool is available.

The breakfast was great! They had so many options and the food was very fresh and tasty. I recommend this hotel for quick stays, because of its convenience and location.

Nicely renovated.

Had a great stay for a good price. Will stay there again. Very convenient to Millikin University.

Marie, was awesome! Room was still a little warm, but it was tolerable. Great Customer Service. Worth the additional warmth.

From the moment we walked in the receptionist was very pleasant, she checked us in quickly, explained things to us quickly then off to our room for a quick shower and a relaxing evening of watching T.V. The beds were very comfortable and the room was clean and quiet. What else could you ask for. We left before they served breakfast, but my husband said they were beginning to set it up and it smelled wonderful. The receptionist told us tge night before that it was a full breakfast buffet. Wow. Sorry we had to leave so early. Hopefully next time were in the area we can stay for breakfast. No complaints.

Great breakfast and easy check in and out

The large pool, convenient parking, and friendly staff help make this a great place to stay. The hotel and conference area is kind of run down but it is a very spacious space.

Complimentary breakfast and fitness room were awesome! Pool was fun just too much chlorine. Unfortunately spa and hot tub were closed and beds were quite uncomfortable

This is quite the hotel and conference center. Lots of big spaces and a nicely appointed gym (for a hotel) and pool. I do wish the sauna was functional. But the building was fun to see.

very few towels

Door sticks. Very noisy. Windows to the room open up into the hallway and conference area. Breakfast was good.

Hotel met all the needs we were looking for. Breakfast had many options and tasted good. Very reasonably priced room.

Door was not really on hinges to room

Room was clean and spacious. Breakfast options were amazing! Bar & grill food and drinks were great and reasonably priced.

The staff was very nice and helpful. We were glad to have a dining option on- site (Sports bar/restaurant for dinner and brrakfast included was good!). Our room was good,and the kids enjoyed the pool. There were a few aspects of the hotel that were a bit run-down. It was an intriguing, big hotel but it gave a 'vacant' vibe in some ways. I would stay there again if i need to be in Decatur:)

I was looking forward to a nice soak in the hottub and it was out of order, but the bed was very comfortable! The entire facility is gigantic and I would reccommend for any convention.

Assigned room furthest from entry door. Another closer door locked from outside. Would have been easier for unloading luggage. Could not get TV to work properly. Missed watching NCAA basketball game. Desk clerk tried to help but no luck. Nicely offered to switch rooms but that would have required too much work. No phone in room to call desk. Otherwise, OK stay.

Not good.

This property is reliably accommodating and the staff is always friendly. Great pool, nice workout room and full breakfast make for a complete stay.

The table in the room was dirty with crumbs. The ice bin in the room was moldy. Staff was unfriendly from the get go. This place is 100% NOT kid friendly. We were with a 10 year olds hockey team, and they had issues with us from check in. Turned the lights off at the pool while kids were in the water, an hour before the posted closing time. Made false claims about the kids being disruptive.

I stayed at the hotel with kids for a week over Christmas. The rooms were clean and comfortable but I think we went the whole week without housekeeping. We never got clean towels even though there were multiple people in the room. The kids used the pool and there is a sign saying to leave the pool towels by the pool which is stupid because they dripped on the floor the whole quarter mile that the pool is from the rooms. They also would only authorize my key card for 3 days at a time. This resulted in me coming back late exhausted with rowdy kids to be locked out of the room and the front desk is as far away from the rooms as the pool is. For the good, the included breakfast was great with lots of selections. It is still warm-up stuff but there is always bacon or sausage and fruit and everything. I think the stay was a fair value for the price overall. I like the location better than in Forsyth and you get basically the same thing as the Hawthorne but for less money. It is better than the hotel in Mt Zion.

Amazing hotel. Only complaint was the pool was cold.

Very comfortable and clean. Front desk employees were very polite. The only downfall I have experienced is the bar and grill have never been open, even on a friday night. I travel here frequently for family and highly recommend.