Not a fan. Definitely not an extended stay. Very run down with little staff. Holes in wall with easy "manager" fixes. Didn't even have bedding. Very disappointed. Do not recommend

I booked this room for me and my family (3 adults) thinking that it's a brand it will be good. But upon arrival i am seeing that the queen main bed was wrecked, there was no blanket, there was no dustbin, no coffee machine, or any refreshments, no cups. Later in the night, i opened the extended bed (sofa bed), and i saw food crumbles. More over to that they did not give any additional blanket, pillow, or mattress cover. the mattress was all bad and stained. I met two other room tenants on breakfast, and they had a similar experience. So overall, I dont recommend this place. Just the location is good as it's near by boston.

This property was adequate for a budget option. BUT the dripping kitchen faucet I asked to have fixed was not, though I could see someone had been in the room. No communication. No apology/explanation. So I listened to that throughout my stay. Basic maintenance is a reasonable expectation. The bathroom fan didn’t work either. I will say the room was surprisingly quiet. Overall, the property is well past its prime

As many issues I had with my stay, Management Kate was so kind and super understanding—making sure I left feeling taken care of. As the facility improves , I do think it’s worth a stay.

Many people hanging around outside smoking at 10:00pm. Wifi didn't work, loud people in rooms. Will find another hotel in the area next time I need to stay in the area.

Great location with multiple restraunt choices nearby

Excellent property

Not a great area and the room was not what was expected. Also the breakfast was just coffee and wrapped pastry. Bed and pillows uncomfortable. Good place to stay for one night if passing through

poor coffee, coffee and muffin, unhappy people at work, lots of dirt, hair, biscuit remains, smell of shrimp or food in the hallways, card didn't work, it doesn't even remotely look like the photos on Expedia.

The front desk clerk was fantastic and an absolute gem!

Morning staff was crazy. Breakfast was garbage

The rooms dirty. The toilet had pee on it. The sink had hairs. The towel I took to wipe The sink counter was dirty after wiping. The microwave and kitchen sink dirty. The hallway sinks. The lobby dirt. It took me over 1 hr to check in because of only one clerk. DO NOT RECOMMEND

Got in late at BOS airport, booked this while I was waiting at customs. Was looking for an inexpensive night with breakfast included as I had to be somewhere in the morning. As breakfast was included, I went ahead with this one as it was one of the best prices in the area for a single night. I got there and the lobby smelled like cheap cleaning products were covering a strange smell. No one at the front desk (it was midnight), after a little while someone checks me in. The corridor to the room had the most awful smell. It was a thick, in-your-face bad smell that no cleaning product could cover, like it was in the walls and carpets. I don’t even know what it was. Thankfully the room, while basic, was clean and didn’t smell bad so I didn’t run like I was about to and I slept fine. The bottom half of the shower curtain was completely yellow though, but I was tired and it was cheap so I ignored. The part that really made me mad was when I woke up and went down to breakfast. It was “grab and go”, which was already an annoying change that wasn’t shown when I booked it, but I probably would have made that work if I could. Trouble is, it was completely empty except for some granola bars, some coffee, and creamer (not even milk, just two nasty creamers all sweetened and ratchet). I brought this to the staff’s attention, and she said she would “tell someone”, but in the time I packed and checked out nothing changed, and I had to leave. Avoid this place!

Horrible- Water leaking from kitchen sink to floor . No response when called in. No sheet or towels were given . Constant problem with keys . Nasty smelly place . Breakfast was coffee and muffins . Unfriendly rude safff. I could not believe I stayed there a week !I checked out and moved to Westwestern inn next block . What a great relief . It was first time that I use extended stay . I will never again use that place in my life time and I don’t recommend anybody . I will write a detailed letter to the manager and make a review on Google.

Very bad odor in the room. Lights/ AC is not working properly. No drinking water in the room. And room was not clean

Front desk staff impossible to find. No linens for sofa sleeper. Breakfast consisted of a granola bar (if you were lucky enough to get there at 6:30 am — by 9 am, nothing left). Room was not cleaned fully. Long black hairs everywhere. Key card kept losing ability to open doors. 2nd floor keypad wouldn’t work at all. Will never stay here again.

T

friendly staff

I will NEVER use expedia again !!! You booked me into a HOMELESS SHELTER !!! You are garbage, i am trashing you on EVERY social media platform every chance i get. You SUCK, NEVER AGAIN !!!

it was truly awful in every respect. The place was dirty, the room was dirty and the staff unhelpful. I would not go near a place like this again.

The rate included a breakfast 6.30 to 9 30. At 8 30 AM there was no breakfast, no coffee, no muffins nothing. I am entitled to refund for my missed breakfast

The first room was so bad with broken furniture and dirty that we asked for another room. The second room wasn’t better because the shower curtain had mold at the bottom. The hallway was dirty with pieces of paper and a bottle cap and it smelled like old food. The only reason I endured it is because I had an early morning and didn’t have the time to look for another hotel.

It smelled, there was Mold in the bathroom sink, thin towels, dirty night stand, dirty and empty breakfast bar at 9(breakfast goes until 9:30) thankfully there was a guy there refilling everything. There were several guests waiting for that. I asked for more towels and the lady at the desk told me I had to come back later for them... They don't deliver to the room?? Also the phone on the room didn't work. Thankfully I was able to get the remaining two nights refunded (thank you hotels.com) and we booked elsewhere and was so glad I did.

Our room upon arrival was not ready the staff “had to check and see what one is clean”. I arrived after 5 and check in is stated 3 pm. Also the pictures on Expedia are not the correct depiction of the hotel. The cleanliness is horrible there is garbage and animal hair in the hallways. If you need a place to put your head for the night then it can do.

What I loved most about my stay at Extended was the professionalism and hospitality displayed by a staff member at the front desk named Rosey. Rosey went above and beyond to make sure that I was comfortable. Her genuineness and willingness to help everyone was very impressive. She was working all by herself, but had no problem multi tasking to suit the needs of everyone coming into the hotel. It was an absolute pleasure, thanks to Rose!!

The hotel is clean, with an easy to-set-up and fast WiFi. Front desk clerk very friendly, and professional. They (specifically Rose) react quick to meet guests needs. This stay was one of my best experiences so far in all hotels I use.

Run down, under-staffed facility. We had several minor issues with the room and room keys… which is especially problematic when they don’t have the staff to address issues. Most of the dryers in the laundry facility weren’t working well. One of them destroyed several pieces of our clothing. Super loud neighbors, especially on our first night. “Breakfast” is snack bars and packaged muffins. Swimming pool is cemented over. Two-star hotel is a stretch for this facility.

Room smelled like cigarette smoke and when walking down the hall you could smell weed. The room was comfortable. The front desk was very nice and helpful. It was a kitchenette so I was able to cook real food. It was a lil loud at times but quited down around 9pm.

Smelled of cigarettes and weed in the hallway. The room was comfortable. The bed was comfortable and clean. Overall was a decent place to stay. Got a lil noisey but quited down around 9pm.

I dont leave reviews but feel the need to share with others. 1. The room had a really bad smell. 2. There were dirty socks on floor. 3. The sofa was heavily stained. 4. the bedding was old and stained. 5. the pull out sofa mattress was horrible. 6. the free breakfast was a joke..basically tea, coffee and a muffin (thats it!). 7. the front desk is not always staff so hard to get assistance. I would not recommend this place to others.

Customer service was excellent. But the condition of the room was very poor, sheets had a blood stain, room looked dirty, and run down. No new towels were provided, we had to take down the used ones to get new ones. Overal the place needs lots of TLC

Really dirty