Excellent amenities. Clean place. Great ambience. Attention to detail is awesome. Staff is very responsive and helpful. We received a warm and courteous welcome from the front desk staff. Housekeeping is great… We thoroughly enjoyed our stay.

Very friendly staff. Rajan from housekeeping, Anil at the lobby and animal added that extra touch to make our stay perfect

Excellent service

We enjoyed our stay , recommended 100/100 !

Amazing hospitality & guest experience.

As perfect as the property and room were, my real love came for the employees. They became my friends. We genuinely cared for each other. They treated me mike family. I loved this place!

The best hotel I have stayed at. Wow!

It was great experience

Hotel was great

Exceptional Service and Care for Elderly Guests. I recently had the privilege of sending my elderly father, who is also a heart patient, and our family friend to stay at the Taj Bengal in Kolkata. From the moment they arrived until their departure, the staff's dedication to ensuring their comfort and well-being was truly remarkable. The airport transfers were seamless, thanks to the assistance of Sanjib Ghosh, Mr. Arjun, Tanmoy Biswas, and the entire team. Their attention to detail and personalized service made a lasting impression on me and provided me with the reassurance and confidence to send my elderly parent to this hotel alone again in the future. Throughout their stay, the staff went above and beyond to ensure my father and our family friend felt welcomed and cared for. The level of professionalism, warmth, and dedication exhibited by the front desk staff, concierge, and everyone involved in their stay was truly exceptional. I cannot express enough gratitude to the team at Taj Bengal for their outstanding hospitality. They have set a benchmark for what it means to provide exceptional service and care for elderly guests, particularly those with medical conditions. If you have elderly family members or loved ones visiting Kolkata, you can trust the Taj Bengal to treat them with the utmost respect, compassion, and attentiveness. Highly recommended for anyone seeking a luxurious and comfortable stay coupled with top-notch service.

Room needs renovation. Bathroom was too small. Overall experience was not upto the Taj standard.

Great customer Service , very reliable . Clean .

Service for the hotel.

Helpful and cordial service

Overall staff services are excellent. Hotel lobby look grand but the rooms to have some renovation. It very old and the room design I would say very not match. Housekeeping team need to improve the cleanliness, found previous guest hairs still in the room floor and toilet.

I love everything about this hotel . I am a regular . Twice a year I come over and stay here . They are very dependable , I get off at night and I know my transportation for the hotel is waiting for me . Also you will meet a gentleman at the airport who works for the airport and Taj I believe who will make sure you get in the car safe and sound . This is an amazing hotel , every one is so professional and friendly Love it

Hospitality & Services of all the staff members was the best part of our stay

Lovely hotel, real luxury

, Food quality and staffs are excellent. Cleanliness around surrounding vicinity needs to be improved.

Tapan the guard downstairs was great

Taj ness !! Never lets anyone down . Perfect hospitality!

Surrounded by greenery this property is close to Park Street and Victoria Memorial right opposite Zoo. This makes it convenient for work and pleasure activities. Staff is very helpful and friendly. Food is awesome. Indeed one of the best places to stay in Kolkata.

You cannot beat Taj's attention to detail and their customer service.

I requested a non smoking room and was told upon arrival that they only had smoking rooms. I would’ve switched to a different hotel but it was nearly 1am so had no choice. Woke up in the morning with a headache from the engrained smoke smell.

Had a wonderful hair salon experience. Manu and Depanita were superb. My daughter and I had a top notch salon service.

The staff are amazing. I contacted the concierge several times to ask for information and to arrange airport transfers and a city tour and they responded quickly. There was always someone there to help if I had any questions. Sanjib, the concierge, was superb and came and found me to check everything was OK and to ask if there was anything else I wanted to do. My driver Aftab was excellent. A very good driver and companion in the car. Also Debojyoti on the travel desk made sure everything happened on time and as planned. An excellent stay. Would recommend for the level of service.

One of the best hostels in the world. Luxurious, excellent food, extremely helpful and professional staff, unparalleled services, unbearable prices. Thank you very much Taj Bengal, we had an excellent stay in Kolkata

The stay was enjoyable and the customer service was impeccable. The only issue was the damp and mould smell in the room including the bed linens and pillows. It triggered allergies and we coughed and sneezed throughout our stay. We got an air purifier that helped a little.

Location is Good, Food Taste is Bad

We had a great time at Taj Bengal. The staff are exceptional - from the door man to the reception and housekeeping. Very courteous and obliging. Overall, our stay was very pleasant. Also given very good and efficient service at the salon by Manu n Diwa

Excellent stay. From the moment we checked in to checkout, the staff went over and above to give us the incomparable Taj experience. The room was impeccable and cleaned with care and thoughtfulness. Would not think twice to come back here. Bimal, Alpan, Nunet (?), Wazim, and everyone at front desk, Nizam at the restaurant, the housekeeping staff, every single staff at this property made sure to give us an extremely comfortable and luxurious stay - a big thank you!

Great place to stay and unwind