Our stay here exceeded our expectations from the service to the amenities. We enjoyed every moment of our stay.

Not nearly as nice as the photos. We travelled with 6 couples and everyone was disappointed with the tiny balconies, patios and views. The hotel staff is very accommodating but understaffed. The positives were its walkability to Old Pasadena and the pool area (small but nice).

Good overall but food is pricey and rooms are tight. Furniture is bulky and bathroom door was awkward, close to the room door.

It was great. I wished there was priority parking for hotel residents when there are events. Had to park elsewhere for a little while and then moved car back.

Restaurant staff treated our family poorly. Cold coffee, waitress with black pony tail would get upset when we asked for necessary items such as forks, creamer and it got worse from there.

Excellent experience overall.

The hotel is great. I can only say 1 thing, why there is no lockbox in the rooms? Everything else is perfect!.

Front desk's Jasmine was wonderful, 5 star hospitality! Cute lobby transformed old business hotel to modern ish boutique vibe. Rooms still corporate feel, but not a bad thing. Some cute art & 1 hilarious. In room fridge & Starbucks great! Was told hotel was renovated 2 yrs ago. Lobby reflects it, hallways too. Room huge, clean, safe & bedding awesome! Though 3 pillows on beds, not 2, not 4. Odd? Room cld also use refresh like carpet shampoo & reglazed? tub floor w/safety strips (great!) but discoloration makes them appear dirty. Crooked light switch in bathroom & sad little wallpaper patch diy. Shower curtain 99 cents store vibe. Locked refillable shampoo, etc. felt cheap, though eco great. All fine, but detracts from otherwise thoughtful details. Housekeeping staff were wonderful! *Pool not for relaxing, music blasting.* *Do not pay extra for balcony* Second floor room had decent balcony reflecting age of hotel....nothing renovated except maybe addition of two wood chairs. Earlier in the day I was able to check out a different Basement/"first floor" room cool with really cool space except "balcony" not a balcony. It was a sliding door to what seemed like a dark, sketchy claustrophobic alleyway adjacent to but underneath pool area. Loud, odd, no sun. Overall very good stay. If you skip markup for sad balcony, great walkable area, great service and spacious, clean, safe rooms. Solid hotel for price point.

The staff was super friendly and helpful. I would definitely go back for another stay. The rooms were very clean. I really liked the old movie theme throughout the hotel. The Lin Chaney Phantom of the Opera was playing in the lobby. Very cool.

First time and would book again. Great location and reasonable rate for the area.

This is an excellent hotel that is walking distance to tons of dining and entertainment options. The parking is easy and very affordable. The vibe of the place is very laid-back and the staff are friendly and helpful.

Expensive self parking for 30 per night

I will be back!

Great Hotel with Walking Distance to Nice Cafes and Restaurants.

Professional staff. Very comfortable place to stay in a nice area.

Pleasant

The staff was incredible! Beautiful hotel.

Excellent hotel, but $30 a night for parking is insane.

I think what is unique about the property is the outstanding service from the staff. Rosie at the pool really took care of me, I feel like she went above and beyond to make me feel at home. Everyone I spoke to on staff were very friendly and helpful in a way that didn't feel superficial and that made a big impression on me. The food is really good there. It was quiet and safe and the parking is super easy. It's $30 per night for parking overnight, so just be aware of that if that's a cost concern. It was easy to get everywhere and there are a ton of walkable delicious restaurants in the area.

Check in was great, customer service was excellent!

Great location. Hotel is clean, and beds are comfortable.

Just excellent!!

Cool artsy vibe!

Would return if needed, awesome facility

We loved the heated pool, the staff were helpful, and we were able to conveniently park our car with a U-Haul trailer without paying for extra parking.

on the first day, I found someone's band-aid on the bed...the coffee maker was dirty. I never used it. And the bed was so flattened in the middle that my back hurt for the rest of my stay.

We had a lovely stay with our two kids at the hotel. The staff were kind and accommodating which we greatly appreciated. We ate at Agents Only and Lyric for breakfast and both were fine—a but overpriced for what they offered but that’s to be expected at a hotel. Also, a kids menu would have been nice! The highlight was definitely the pool area. The 2’ depth was perfect for our toddlers and they had a blast on those summer days.

Very nice hotel. Great service. Staff very kind and friendly

Hotel experience was good. About 20-25 mins from LA which is an easy drive . Very quiet area which was amazing, got some great sleep. The restaurants were okay, wish they had larger menu selections. I recommend this hotel to those who don’t want to stay in the congestion of the city.

Hotel is nice. Staff is nice. Location is good. Parking is a bit expensive, so is the breakfast. The complimentary coffee is not available all the time (even at 10:30am it’s gone). There should be a changing room by the Pool. Hotel is clean. I like the area…

Good

Spacious room, walkable area, we felt safe walking to dinner each night. Friendly staff.