No hoy water ! Every day I had to call reception to turn on the hot water for my 80 year old mom! Broken shampoo pump Clicked shower Broken toilet paper holder Extremely disappointed I told 12 family members paid for 3 rooms all inclusive

More than dirty, it was old and unkept. No hot water, the food choices were the same everyday. The options were not great , the ice cream machine was always broken. The rooms were old beds, broken tile, the water in the bathroom sink would not drain, in the shower either. I feel we overpaid for what we got. Terrible place.

The mattress was lumpy the bed was not comfortable. Changed room and the mattress was still not comfortable and still had lumps. The water would not drain in the shower because the floor was uneven and the water wouldn’t get hot we took cold showers😟. This was one of the worst hotels that I stayed in on vacation and it’s a Barcelo????

Great location!

I have to call them for towels and soap.

Very nice

Loved it

Property and staff were very good. The food overall was below average!

S

Great value, excellent kind employees, wonderful amenities.

Overall a good experience and awesome service.

The property is well maintained. The staff is very friendly and helpful. Ery safe feeling at hotel and across the street where they are very friendly and helpful also. Love going to Ixtapa!!! Barcelo is the best hotel so far!

The place is very nice

The property is very well maintained, but definetely showing its age. The staff was extremely courteous and helpful. The wifi was undependable, and the food was just average, but the location is beautful with lots of easy excursions from there.

I like how all staff trick you as king 👑 and queen 👑

We have stayed here 4 or 5 times. It is dated however the staff are marvellous.

Property is beautiful but needs updates . Washrooms on the property need help , toilets trouble flushing. Our bathroom had a slight sewer odour. The food/ buffets were great , lots of options ..

This was my second time staying. Last time was 14 years ago. 1. The fridge did not work, 2. Air conditioning did not work 3. Hot water did not work. 4. Food was exactly the same every day. Now all but the food was fixed but room seemed weathered. I had non of these problems my last stay.

Barceló Ixtapa is rated 3 1/2 stars 🌟 and this is what you will receive during your stay!! This Hotel is very old, without maintenance or updated improvements!!! very well located on a very quiet beach since our stay was the first week of March there were not many people and that was a plus for us!!! Not much variety in foods that are very basic and need to improve. Very low quality liquor unless you buy the gold bracelet which is very expensive for my taste!!!!!!!! and above all that they have an exclusive restaurant policy, that depending on the days you stay, they assign you special reservations of which we had 2 since our stay was 7 nights and we only took 1 since the Japanese restaurant was closed the night of our stay, the very friendly and efficient staff IDOLINA in the restaurant, excellent service, a mega plus for her!!!

I didn’t like how some of the staff treated us

Super relaxing good food good staff good shows and very nice place to stay

The resort location on the beach was great, with a beautiful ocean view from our room, although a very tiny balcony. We enjoyed sitting on the beach under the palm trees & walking the beach. The restaurant/bar serving staff were great...friendly and efficient. Most of the food was good, with a variety of options. Some TLC is needed for the facility - our balcony door was loose and rattled every night. The shower head was very loose and a few times we had little water pressure. There were several cracked floor tiles & the bathroom door was delaminated at the bottom. The tables in the outdoor breakfast area were all very wobbly. The wifi is very spotty & we constantly had to log back in. Some in our group had to go to the front desk several times to regain their access. A friend in our group had a great deal of difficulty getting the front desk staff to sort out a double charge in her reservation. It took her 5 trips to the front desk & a request to speak to a manager before a resolution was finally made. She still did not receive the total refund she was owed, but was told she'd get a deep discount on her next visit. Poor customer service with that situation. Overall, a nice place, but not the 4.5 star rating we'd thought it was before going...more like a 3.5.

Close to lots of shopping opportunities and restaurants off site from the resort, which were amazing. The restaurant's at the resort were "ok", but nothing wow. The restaurant's off site were so much better.

Good dining options other than the buffet, good drinks in the pool areas and a nice beach. Ixtapa airport is very small but very easy and quick to get through

Property should be updated, the staff were all great. Make sure to do the premium upgrade to get a better selection of food and drink.

Everything,so good 👍 The personal are very nice I want come back 😁

Everything 👍

WIFI was offline a lot and difficult to sign back in.

service was better this time than last time we stay here.

Service was great. Food was ok.

Older building, good service, decent array of menu options

Everything is good except the food