Stayed with kids loved every minute definitely going to stay again. Stayed at a different one the night before and this one is a vast difference. Everyone was very nice and welcoming and helpful minus the bartender at the pool! Overall 5 stars can’t wait to come back!!!

I liked it but I feel like I paid a lot for what they offered, the room was very clean, everything smelled clean, the pool is cold, there is no microwave, it is a little more than 12 minutes walking to the statue of Neptune, I paid 310 dollars for one night and the pool is only open until 6 pm

Great

Hotel was close to well maintained beach. There was ample parking, even during Labor Day weekend. Would stay with hotel again.

Easy check in. Comfortable room right on the beach. Cute and cozy.

Front desk agent not too friendly

Very nice!

For the price we paid, the hotel wasn’t what we expected. The room looked old and cheap, there was no microwave. Breakfast buffet costs 18$, and there were just a few options of food. The outdoor pool is open till 8pm, poolside bar till 6. The water in the pool is VERY cold, no one was swimming. I’m disappointed and not going to come back.

Great stay! Thank you!!

Great customer service, loved the area, and the dinning options.

Rooms were not ready by the checkin time.

Was a nice area with everything close by. The pools were great. Just wish it was heated a bit. The indoor pool had way too much chlorine in it and was making us cough. The views were phenomenal! If you got an ocean view room.

Friendly and courteous staff, great location, parking, oceanfront

Very accommodating staff!

Convenient to beach; quiet area. Staff was exceptionally accommodating. We thought we left a cell phone there and they went. I’ve and beyond to retrieve it. I believe it was “Alicia” who went to find it. Above and beyond her duty! Kudos to the whole staff. Very polite and helpful. I would definitely recommend you to anyone going to VA beach.

Best Beach Vacation Hotel! The property was excellent! They had a very spacious suite, a big plus for us as we are traveling with teen kids. The balcony overlooking the beach was breathtaking and as promised. The area around was so peaceful and quiet. Lots of food options and shopping. This specific area was perfect, it was towards the end of the boardwalk, which we loved because it wasn't as busy as the beginning and middle .

Family friendly and amazing customer service experience!

Our stay was comfortable

It was a good hotel

I love everything about this place ! It was clean and beautiful

The manager was very rude. I wanted to change my room because it was very small and my family is 5. I am very disappointed with the service they provided me. The manager told me that we are full and I cannot give you another room. I checked online and they had rooms available. Apart from that, he is a liar and very bad service.

We had an amazing time. The pool was best part!

This property is definitely over rated and overpriced.. its average, have stayed at better places.. for $500 /night you don’t even have complimentary breakfast, standard room w mini fridge. Hotel is showing need of upgrades etc.. Overall average!

We were moved to a different property that didn’t have an outdoor pool. Disappointed.

Everything

The elevador wasn’t working stuck on floor 4

The pool is really nice but depending on the time of day it can get quite busy. The food was also excellent!

Our hotel stay was very good. The hotel and the rooms are very clean, our bed was very comfortable. The only thing that I would say that could be improved is that for the price of the hotel there should at least be some type of breakfast included.

North end of boardwalk so not as crowded on the beach. That being said, you are more limited in dining and shopping within walking distance. There are a few nice eateries close by such as Pocahontas Pancakes, Pelons Baja Grill and Mellow Mushroom pizza. Hotel itself was very clean/well kept. The staff was amazing. Jaylen checked us in and took care of us. He made us feel welcome upon arrival and took care of a booking discrepancy by Expedia. Thank you Jaylen! Somewhat spacious 2-queen room but not much storage. A 2-drawer dresser and small closet. Bathroom was small with nice shower head with plenty of water pressure. The view from the 7th floor was amazing! The outdoor pool is nice but gets crowded quickly and the poolside bar is so overpriced for snacks/food. They have a “strict” No outside food or beverages allowed…I think that a load of bull. Indoor pool is not worth the time, also didn’t look very clean. The hotel restaurant is subpar, the breakfast buffet should be free as it’s a basic continental set up. All in all, because of the cleanliness, staff, less crowdedness I would both recommend and stay at this hotel again.

Great customer service

Good

We had a great stay. Everything was clean. The breakfast buffet was excellent. The staff was very friendly.