It was the worst place I’ve ever stayed in. The room was disgusting. It had a kitchenette with broken knobs so you couldn’t adjust the temp. The tv was broken. The towels looked as if they were not cleaned well. The filters in the air conditioning unit looked as if they hadn’t been cleaned in years. The mgr came in with 2 thin blankets (one for each bed) and I told him about all of it which he responded with “I’ll fix it tomorrow”. We asked if we could get some cookware that normally comes with a kitchenette and was told that the maids lock that up and he didn’t have a key to access it. The cops were there all night talking to the tenets next to us and below us and their radios kept us up all night.

No running water in the bathroom sink, shower or toilet. This was discovered when trying to flush a #2 and the toilet did nothing. Due to no running water in the toilet the room developed an unbearable smell. Within minutes the room felt like we were in an unkept porta potty. We paid for 3 days. We stayed no more than 3 hours. We were told by the woman at the desk the water problem was being worked on and there are no refunds. Can you imagine that ? Paying over $200 for 3 hours of hell. Stay away from this place if you can.

The stay was okay. Bed was nice and fridge, microwave & sinks worked as supposed to, and a/c was very cool, but that’s about it. Had to go to front to get towels, room service was not there yet, so had to wait for clean ones. No one showed up by 4pm, so had to go to front to get them. Kitchen stove was not operable. The stove’s switches to turn on and off were missing. I am not even sure if the stove worked. There was no toaster or coffee maker, did not offer coffee. Doubtful if I will ever stay there again on my El Paso trips.

When we got there and got in the room it's advertised as a kitchenette but they're doing construction and all of the kitchenettes have been ripped out and they have black plastic taped up sectioning off that area the rooms were dirty and the staff was very disrespectful

Very helpful and friendly staff. Always available for help and questions

We had reservations for 3 nights with a room with a kitchen. The first 2 nights they gave us a room under construction... no kitchen. Missing comforters and towels. The last night they finally gave us a room with kitchen but we were missing pillows and comforters. Staff did explain the lack of items but we still have to pay for our room. We didn't get a discount. If they were short inventory don't rent out the rooms!

Well at first i had a miscommunication with staff, but it was actually my fault and not staff. But overall they were able to help me with what I wanted. After that I felt very comfortable and felt just like home.

Room had roaches