Place has a lot of potential but they really need to replace their maintenance manager/engineer. There's a few "rough round the edges" area like worn corners on skirts, shower door silicone needing replacing, etc,. other than that the room was perfect and the bed was very comfortable. Whoever was the night manager on Thursday night (old guy in pink t-shirt) needs to take a chill pill and stop being a school prefect/hall monitor, he was abusing his admin access to the hotel's wifi router and proactively censoring youtube content (mainly Soprano's clips and podcasts from Jim Cornette and Who Are These Podcasts) and the entirety of Netflix, which is a huge privacy violation and potentially illegal.

The rooms in the pictures are premium rooms and do not all look the same. The beds are comfortable.

Honestly this is the worse hotel I have been to in my life. The room was dirty and there was pipes that went the room. The air condition wasn’t working and the window can’t close. I spent the whole night awake hearing people walking in the streets. The bathroom was never like the pictures. I paid for two nights and I only stayed for one night and they never even tried to refund me. That’s very low.

Good

I like everything in fact it looks pretty cool 😎 👌

Very close to the railway station for travellers. Whilst it was busy outside the hotel it was still quiet in the room allowing a good nights sleep.

Lovely hotel, right opposite main train station. Very clean but bathroom could be with being updated.

Good and convenient stay close to the train station

The location is handy and the staff was helpful. Breakfast buffet was good. The rooms are not great though and our room even had items left in it from the previous guest (drink bottles and such) which didn’t give us any confidence that the room was well cleaned.

It was useful for the main train station, staff are very helpful

The location is perfect- if you want to use this place as (less than an hour into Brussels location) as I did. The room was good but a little tired... I would still recommend it as it had air conditioning - which makes sleeping much better in the summer. The breakfast was good and there were small shops for food and restaurants around as well.

Breakfast was not to my liking, coffee was terrible. Mini croissants, mini breadbuns, meager selection of breadtoppings. Room for improvement.

Room was excellent. Breakfast not that great (to few things to choose from). Staff was super friendly.

Is not posh, but decent and well placed. good value.

Good central location for exploring Liege and surrounding area. 5 mins from the station. Comfy room. Reasonable breakfast selection.

The Hotel is very clean and I would like to stay in the hotel again

Comfortable one nighter, bicycles securely locked in inside room, excellent airconditioning in room, bistro aircon as well.

Very well located and competitive rates

Pleasant staff, good location by the railway station, yet not overly noisy. Clean and quiet.

Bad service for breakfeast. Unpleaseant personnel service. not very clean place.

It's a basic hotel very convenient for the station. However they don't have a 24hr reception so when I arrived back at the hotel there was no way of getting in. The card reader didn't work. Nor did the buzzer. It was only because I saw a cleaner inside that I was able to get in. This is wholly unsatisfactory

It's a basic hotel very convenient for the station. However they don't have a 24hr reception so when I arrived back at the hotel there was no way of getting in. The card reader didn't work. Nor did the buzzer. It was only because I saw a cleaner inside that I was able to get in. This is wholly unsatisfactory

I had a late check in and the staff were excellent. They advised me where to park. Checked me in offered me some refreshments and helped me with my luggage.

I had a late check in and the staff were excellent. They advised me where to park. Checked me in offered me some refreshments and helped me with my luggage.

Service was not that special and the room was not that clean. The pictures on the website do not correspond to what the room looked like! The room was very old and again not spot on!

The hotel is good for solo travel. Small room but clean with decent shower and reasonably comfortable bed. Fair price. That’s all I want. Biggest draw for me was proximity to Guillemins train station.

The hotel is good for solo travel. Small room but clean with decent shower and reasonably comfortable bed. Fair price. That’s all I want. Biggest draw for me was proximity to Guillemins train station.

Family room was big, as was the bathroom Seperate toilet is handy

We really enjoyed our stay at Univers Hotel. The room was very clean and comfortable. The staff was friendly and patient. We also had the breakfast which was delicious and complete.

Amazingly helpful staff. We’ve arrived in the middle of the night and the reception should have been closed (unfortunately we hadn’t been informed about the new post COVID working hours), but a super helpful receptionist was there to let us in, check in was super quick and we were in our family room (2 single and 1 double bed) in no time. Very clean room with comfy bed. Tasty breakfast. The hotel doesn’t have its own car park but offers parking spaces at a secure public car park nearby (2 min walk) at discounted rate.

Amazingly helpful staff. We’ve arrived in the middle of the night and the reception should have been closed (unfortunately we hadn’t been informed about the new post COVID working hours), but a super helpful receptionist was there to let us in, check in was super quick and we were in our family room (2 single and 1 double bed) in no time.Very clean room with comfy bed. Tasty breakfast. The hotel doesn’t have its own car park but offers parking spaces at a secure public car park nearby (2 min walk) at discounted rate.

the room had some quirks and was not completely clean in some places. it is also very noisy. could need a general overhaul. very good location as well as nice and courteous staff. a bit overpriced.