I unfortunately had a very bad experience at the hotel. The reason being : the staff allowed itself to displace my belongings from my room without my permission. As a consequence, my arm clock got lost in the process. This is a huge violation of my privacy. The reasoning behind their action was, as told by them, that I didn’t pay for my stay yet. Whereas in fact it was one of their staff members that told me not to pay at my check-in and that I would be contacted during the week by one of his colleagues. However I wasn’t contacted at all during my stay. Up to the moment when they decided to simply block my access card and displace my belongings. When I went to the lobby, I, for sure immediately paid. But wondered why they didn’t contact me at all, but instead they chose to directly take my belongings out of the room. The staff person at the desk pretended that she had called me several times (when we checked at the call history of their devices, we could see that my number wasn’t called a single time nor did they try to contact me in any other way). However, the manager contacted me a few days after my stay to apologize and to reimburse my lost clock.

as amazing as always. only downside this time is we had to leave at 07:00 and breakfast starts at 07:00 so no breakfast. however they offered us a lunch package which was ok (forgot my drink). but still highly recommended because of their great wellness facilities!

On going to the reception on Sunday evening, I asked where we could get two more capsules of coffee for the coffee machine in our room. The reply we received from the receptionist was very poor and not what we would expect fron this hotel. The reply we received was 'There is no more free coffee, you will need to buy any further coffee from the bar. A very disappointing experience indeed.

I was there for 4 nights, for work, and it was great. There is a nice park behind the hotel where you can run bike or walk. The gym and pool are great. My room was nice, spacious and clean. Breakfast was very good and the restaurant at the hotel is great as well.

Regular visitor. Mainly because of great wellness and fitness facilities and it’s location next to the highway.

Prima hotel

Great wellness and fitness! the main reason to choose this van der Valk hotel!

The property was clean. Only stayed for overnight. Will stay again.