Our stay was great, walking distance from Disneyland. Bed was comfortable and room was clean. The receptionist that helped us check in was amazing, friendly and very accommodating.

Overall great stay for one night with my family!

Good stay

This was the worst stay in the history of mankind in terms of the craziness. At 2 am we hear yelling in the next room. This continues for 15 minutes. Then we call security and they come up and then more yelling and yelling and cursing. Then we call the front again and police come. Apparently the male in the room hit the woman in the room. After an hour of this finally it ends at 3 am but it was terrible. My girlfriend was scared and could not sleep the rest of the night. When we brought it to the attention of the front desk the next morning, their response was reducing the rate of our parking (so 14 dollars back after paying $28 on parking). Wow. Just crazy. We lost a day today recovering sleep. Ridiculous service.

I excellent service from ALL staff

I will definitely keep coming back to this hotel and highly recommend this place to everyone very clean very comforting quick access to your room staff is very friendly thank you all so much for this wonderful experience!

We had 3 adults and the one child that was going was not able to. We ended up in a room for disabilities which had no counter space in the bathroom, we use the overhead shower so there was water everywhere. It was right in front of the elevator but that wasn’t so bad.

My family and I had booked 2 rooms we checked in on Friday night both receptionist men were ever attentive, welcoming and greeted us very professionally. Saturday night however was a different story, receptionist didn’t greet or bother to acknowledge us walking in, when we walked into our rooms only one of rooms was cleaned (very confusing on why only one room would be cleaned) I called front desk and was told they only clean the rooms every other day per policy but will send up someone with fresh towels and to pick up trash. It was a big inconvenience because we had room service and the plates and food had been sitting in the room for the whole day, when the receptionist Ana came to drop off the towels it irritated me how she told my 13 year old son “we only clean the room every other day just so you are aware”, Ana should work on her communication skills and address the adults and not minors.