We rated this hotel low because of the following: Took us over half an hour in the freezing cold to register at the outdoor registration booth. The screen did not like to cooperate when touched. The constant thumping of heavy rock music all night was really disturbing. When we went for breakfast there was no one to get us coffee so we got it ourselves from the kitchen. Someone finally came and was very rude about the fact that we had gotten our own coffee saying that her colleague would have gotten our coffee. Never saw her at all. The buns were so stale you couldn’t even eat them. We couldn’t wait to leave.

The hotel certainly has the quaint European feel, but there were too many things wrong for me to enjoy it. Wifi didn’t work at all despite me explaining to the reception how to fix it, bed and pillows are very hard and uncomfortable, and it is very easy to hear others in the hotel while trying to sleep. I’m typically not picky with these things, but I was very disappointed with my stay.

The hotel is family-run, cozy, and quaint--with a rustic breakfast room and comfortable rooms. The breakfast is plentiful and the staff most charming. Its location is great, only 3 stops by city bus from the train station and if you are lucky enough to get a room facing the front, you can even see the Ulmer Muenster.

I found this hotel to be very nice. It was well located for me because I was working at the University. It was an easy walk to downtown and a quick bus ride up the hill to campus. My room was nice, the breakfast simple but good, the wireless was fast and the staff friendly. It took a little while for the hot water to get to the shower but the nice hot shower was worth the patience. Highly recommend this hotel.

This place was excellent, but the promised parking can be a problem. They do not have enough parking in the parking garage owned by the hotel to fit all the guests;so first come, first serve. We checked in about 5 or 6PM, and the parking garage was FULL;so we had to scramble to find a place on the very busy street out front where you can park in the "blue zones," but just 7PM until 9AM;however, the next morning of our 3 day stay, there were places available in the garage due to checkout's, so we left our car there undisturbed for the remainder of our visit.

This place was excellent, but the promised parking can be a problem. They do not have enough parking in the parking garage owned by the hotel to fit all the guests;so first come, first serve. We checked in about 5 or 6PM, and the parking garage was FULL;so we had to scramble to find a place on the very busy street out front where you can park in the blue zones, but just 7PM until 9AM;however, the next morning of our 3 day stay, there were places available in the garage due to checkouts, so we left our car there undisturbed for the remainder of our visit.