Terrible, was not given the room i reserved. They tried to say that was the one i reserved. After i proved to the guy and showed him my reservation. He said they were booked and could not help. Room was a double bed, had black mold , and was not very clean. It smelled liked mold. The customer service was horrible. Will not stya at this hotel again.

We were checked into a non-smoking room, but our room reeked of cigarettes the whole 10 days we were staying. The room was very dirty, especially the mattress. Everything seemed to be damp as well and nothing ever dried. The hotel itself was pretty sketchy the only redeeming quality about this hotel is that it’s in a nice area.

Horrible. Floor was sticky, tub was dirty, microwave was filthy, tv did not work.

I showed up with my 19-year-old daughter, and it felt very unsafe. Several guests were roaming the halls and were sketchy. They kept gawking at my daughter and we immediately felt nervous about staying overnight there even before we saw the room. When we got to the room we were even more disappointed. The pictures are not what you get in the room. Our room had hair on the beds and bathroom and smelled horrible. The whole hotel smelled like smoke. Needless to say, we did not stay there. We promptly checked out after about ten minutes in the room and went down the street a bit to the Comfort Inn. It was much cleaner and felt safer. However, we were supposed to stay at the Suburban for five nights, and we are still trying to connect with the manager to have the money refunded. He has not returned any of our calls. The rest of the front desk staff has been very understanding and courteous. They do not have the ability to cancel it without management approval.

The only thing that would have made it better is if there was a stove in the units. However, everyone was kind and helpful.

Everything was fine

Upon arrival we observed that there was what appeared to be blood splatter all over the wall, headboard and painting on the wall. When we tried to see if it may have been a stain or scuff mark it came right off showing the room wasn't cleaned properly. Also when the bed was moved out just a little to plug in a charger behind it we observed that there was trash, and debris on the floor under the bed. The floor was not swept or mopped either when walking on the floor it made our feet literally black. My wife put on clean socks after her shower and they were instantly dirty from the floor.

The front desk staff is very nice and helpful unfortunately my room was super dirty. The floors were sticky in something and there was no lightbulbs when I arrived lol had to ask the front staff for some because the kitchen light is convenient but I like to see next to where I sleep. There was dried blood on the wall and tv , the tub was black from not being scrubbed. Someone randomly during the night knocked hard on my door, I get it if it was a kid playing around but if a grown adult running around knocking on random peoples doors idk how to perceive it lmao. Other than that I cleaned up the room and the staff was super friendly.

Clean and quite.

I booked this hotel online for a Monday-Wednesday then immediately called the front desk and asked them to note that I would be arriving at 2am on Tuesday morning and that my booking should not be cancelled. I was taking a red eye into Colorado and wanted to be sure I would have a room when I landed. They told me they noted it in my reservation and then I called again on the night I was going to arrive and they confirmed my reso was still in tact. When I arrived at the hotel at 2am, the lobby door was locked and no one was at the front desk. I used the hotel phone in the foyer and called the help line and after many rings an obviously asleep hotel employee answered and told me she couldn't check me in because it was late and her computer wouldnt work. I argued with her a bit and when she agreed to come down, I then called the corporate number again and told them that I was expecting to be turned away. The SAME lady I had spoken to earlier told me my reso had been cancelled since I checked in so late. They refused to give me a room and I had to drive around Denver at 230 in the morning trying desperately to find a hotel that had room. Then they blamed it on expedia and it took awhile for them to reimburse me. HORRIBLE.

Horrible felt like a homeless shelter it smelled Horrible had a bad vibe all the way around front entrance wqs boarded up the whole time i was there "2 weeks". The first room i was put in smelled like cigarettes and dirty feet the carpet was very nasty the people there shouldn't be allowed to live there for 10 years. I traded rooms for a cleaner room but this one had a pile of sheet rock under sink and black mold growing under shower head. I do not recommend this place at all unless your homless and need to take a shower.

Overall experience was 5/10. This is a good option if you are looking for something cheap and easy but I would not recommend this hotel for a family or any female. The service was descent in that they got the job done but don’t do not expect over the top catering

Unsafe environment, strange/unstable people, drug paraphernalia

Dirty, smelly rooms and the place itself looks like it’s being used by drug addicts and such. It feels gross. I was too tired to find another place, but left early as soon as I woke up. Lost money on 1 night stay.

I realize that this is a hotel where disadvantaged families live for months on end. It really is not the type of hotel that I want to stay in, even for a short while. Plus...the TV didn't work and we'd need to contact maintenance or whatever in the morning and by morning, we'd be long gone. Waste baskets..needed more than one. No hangers in the closet, no chair. I know the price was cheap for a big city hotel but both my daughter and I just felt dirty leaving the hotel in the morning. We learned to stay away from extended-stay hotels.

The air conditioner did not work and the bathtub was absolutely disgusting.

The room was clean and the bed was comfortable. The pillows were substantial. The towels were big. The front desk people were very friendly. As an extended stay, there were a lot of people milling around, but not bothersome. It could use a deep clean in the community areas. Acceptable for a budget property. Would stay again.

Too many homeless and sketchy people hanging outside hotel

Homeless person tried to mug me walking into hotel late at night. There was security but on other side of building dealing with another individual.

I will NEVER stay there or even go there again…EVER….. this place was horrible!!!! After driving 15hrs. We pull up and the whole front window is boarded up with spray paint saying we’re open. There was a homeless guy sleeping next to the boarded up window. Go in thinking it may not be that bad…… was then told it was an additional $100 deposit on top of what I was quoted. The room was horrible our door was open when we went in. The smell of weed and food were overwhelming. The bed has stains on it. My boyfriend who has asthma couldn’t breathe. Went down to tell them we weren’t staying there. Explained my boyfriend couldn’t breathe. She refunded the deposit and said she would have her manager call me the next day. We’ll fast forward 4 days and I still haven’t heard from her. Got back home and called. She was the one who answered. Said she couldn’t do anything but never had any intention of calling me back. Said a different manner would call me by the end of today……

Staff was great. Everytime I stay here is usually spur of the moment from it just getting too late to make the journey. Every time I have stayed 1 month or 2 months apart and randomly. The lady and her son always remember me like it was yesterday because of a printer issue they were having one night and she couldn’t print off the things they needed a signature for and she could tell I was super tired and told go to bed I’ll slide it under your door when I get it fixed. She did and didn’t bother me at all. I just brought it back when I checked out. Super nice staff. The hotel its self has some shady characters but I am sure we were looking at each other the same way. Everyone needs a roof and home over their heads and I believe I found mine when I am not comfortable trying to get to my actual home as are the folks who call it home longer then just a night. I give them kudos for helping out the folks who just need a place to hang out at even if they have no room and the canopy out front is the only thing to keep them safe from a passing storm. My room was old but the shower was strong and hot the bed was comfortable and the tv worked just fine.

The property was void of an actual entryway door into the property lobby. I couldn't tell if it had been broken by something or if it was just in the process of being replaced. Everyone had to gain entry via a stairwell door. The room I stayed in was not vacuumed and the walls and doors had visible dirt from hands that have touched the surface.

this property needs to be closed down the most disgusting place I’ve ever stood in. The staff look like they were all on drugs.

I booked a 13 night stay and was told to leave after 1 night staying there because of a domestic violence situation. I was not afforded my $976 in refund for the nights I did not stay and since that incident they have charged my card for $120 and then another $420. In what universe is a room for ONE night costs $1,300? The staff were VERY rude and disrespectful and the place is nothing but a drug hotel.

I pulled up at this hotel and I it looked like a scene out of Mad Max! I Didn’t even go in to the property. Saw enough from the parking lot.

I stayed here a week and it wasn't bad. The people at the front desk are nice, the room and bed were clean, and everything works. Walls are thin and people can usually be heard walking upstairs but it's not obnoxious. Some homeless and sometimes sketchy people outside but nobody ever bothered me. Overall really can't complain, you get what you pay for.

I was uncomfortable from the moment i walked in. Staff gave me little to no information. A person claiming to be from "management" knocked on our door at 2 am to yell at us for being loud when we were in bed at 9 pm.

Lots of equipment was broken. You can hear everything your neighbors say as if they're in the room with you. The staff was very nice and did their best to help.

Can't get a hold of the front desk. I am given a prompt to leave a voicemail but the mailbox is full

Jesse at the front desk was awesome. We previously stayed at another local Surburban Studios and the staff was extremely terrible and unprofessional. Was a pleasure to see Jesse again.

Staff was friendly and accommodating

My spouse & I both were on the checkin receipt. Already in Denver, he came to checkin while my flight was delayed. He was given a hard time & told all people in the traveling party have to show IDs staying in the room. Later we both attempt to get in, but 1 key wasn’t working & the other key inconsistently not working. Get to the room. Missing shower curtain. How disrespectful to check someone, anyone into a room with the shower curtain missing. Coffee maker is missing from the room. Dried vomit on the bathroom floor that has dirty shoe prints through it. You can’t walk barefoot or with socks & your shoes are sticking to the floor. The window curtain is off its hooks. We were trying to rehook it for 5 mins & gave up. Trash on the sides of the coffee table. Looks like snot rags & a malt liquor bottle. Batteries missing from the LCD tv in the room. Tv is definitely here, but you can’t watch anything without the remote batteries. Hair-blow dryer ripped from the wall and missing. Bathroom door does not close because it’s warped. Probably due to no shower curtain in the bathroom. All light switch covers are missing, which is probably a building code safety violation. Beware if your traveling with small children. There is electrical wiring exposed. Neighbors are loud with music & tvs. Honestly, this room isn’t even worth the price. I actually feel disrespected & literally robbed of my money being put in this room that was advertised a certain way, but not that at all.