We were upgraded for free to a very nice apartment. No cleaning during the stay.

Flott leil

Very nice and quiet hotel. Easy access to ski resort by free bus.

Location, the hotel and staff were great however the first night, the temperature in the room was approx 26oC due to fault with the heating, so we had to sleep with the windows open. Reported to reception, but they couldn't do anything until maintenance came in the morning. The following day, there was no hot water for the shower and then this happened every morning until we left. Occasionally it came through, so we had to have a very quick shower.

Good location, good service, good buffel breakfast.

We were greeted at Ustedalen resort, but the temperature regulation in our room was faulty, and we ended up having 24,5 degrees in our bedroom. Opening the window was easier said then done since the train tracks run 30m from the hotel. The swimming pool was not included in the booking either. The quality of the room was otherwise good.

Good.

Ustadelen consists of several stand alone buildings of a variety of different sized apartments and I assume some hotel rooms. As such if not in the main building where reception is it becomes very difficult to communicate any problems or issues. The apartments are not equipped with an internal phone to allow direct contact with reception which adds to the difficulty. We had booked the “higher grade” apartment for our family. And it was exactly as per photos. What the photos don’t show are the bedrooms which were incredibly small with very small single beds. But on the whole this didn’t bother us. The kitchen is equipped with everything needed for a short stay to cook simple breakfasts and meals. The most disappointing thing was the lack of ability to control heating directly. Even though there were thermostats for each room/ area, these turned out to not control the system which was controlled remotely by main office. The second frustration was the location directly on the train line, constant shipping freights meant interrupted sleep at night as sound proofing wasn’t adequate to prevent the noise. Access to pool was paid which again isn’t a problem EXCEPT the pool was cold and the sauna not working…so felt it was very poor for a service that you pay for. The restaurant was closed for the duration of our visit which meant we couldn’t have served breakfast any day (a shame). Ski bus stopped exactly opposite the building so was convenient in that respect.

we stayed at this hotel 3 years ago and had a good experience so we decided to come back again - this time we booked an apartment (there was no rooms available at the hotel). Unfortunately, this time the experience was totally different. we we're greeted by super indifferent receptionist that told us that the room comes without any towels and linen so we had to rent 2 sets for 200NOK, and this, I must say, surprised my a lot as I travel a lot and it's the first time I encountere such phenomenon... the apartment seemed nice at first, as described, but later we found out dirty stains on the sofa, the entire floor was dusty. noise isolation was poor so we heard a lot of noise from nearby noisy kids... and worse of all the heating system barely warmed the cold room (-7C outside). the next day we complained to the receptionist, another colleague this time, about the noise and faulty heating and he said that there's nothing he can do about it but he offered another apartment - a better, bigger one. and guess what?! the apartment was even colder, without a proper working heating system... we didn’t bother to complain once again since nothing will change...

Negative: Unfriendly front desk person Had to pay extra for sheets and towels Breakfast not included

We had a suite in building A. Very spacious and clean, kitchen with all facilities and great view on the lake. Bit dissapointing that you need to pay extra for use of swinmming pool and gym .

Interesting. I loved it but a few others thought it was more like camping. Bathrooms huge. Bedrooms tiny. Only negative to the rooms was the beds are too close to the wall. Making your own beds with the linens was awkward but easy. Again…I loved it. Refrigerator. Full kitchen, space was plentiful.

Interesting. I loved it but a few others thought it was more like camping. Bathrooms huge. Bedrooms tiny. Only negative to the rooms was the beds are too close to the wall. Making your own beds with the linens was awkward but easy. Again…I loved it. Refrigerator. Full kitchen, space was plentiful.

Bra opphold!

Excellent apartments in easy reach of ski hills and ski shuttle. Well laid out and good kitchen for self catering. Not so close to centre of Geilo but great for a family ski trip

Excellent apartments in easy reach of ski hills and ski shuttle. Well laid out and good kitchen for self catering. Not so close to centre of Geilo but great for a family ski trip

If you are going to be in the area for more then one night, this is your place! Clean, comfy, amazing service and like having your own apartment. Wish i could have stayed longer. PS, i wish i could have stayed at the hotel for longer. Their beds are like sleeping on clouds!

If you are going to be in the area for more then one night, this is your place! Clean, comfy, amazing service and like having your own apartment. Wish i could have stayed longer. PS, i wish i could have stayed at the hotel for longer. Their beds are like sleeping on clouds!

Appartement next to the train tracks with freight trains passing through out the night. Narrow and uncomfortable beds.

A good hotel with Nice appartments

Veldig fint opphold!

It is always a pleasure to visit Ustedalen Hotell Geilo. This time is was in the "low" season, but the Hotel delivered high quality in all details, as expected.

I am really impressed with the service of the hotel. This is actually my first time to travel in Norway and I really enjoy the lovely view in this country. The most important things is they gave me a free upgrade to a apartment in their newest building. The view is extremely good and all the renovation is like brand new. This is probably the best experience in my whole trip. Thanks

ok. mattrases are very soft but overall hotel is ok. breakfast is perfect

Excellent location, scenic. Best is hotel staff, unusually nice courteous and helpful.

Excellent location, scenic. Best is hotel staff, unusually nice courteous and helpful.

We arrived and got upgraded to an apartment, 3 bedroom 2 bathroom, fully loaded kitchen.

We arrived and got upgraded to an "apartment", 3 bedroom 2 bathroom, fully loaded kitchen.

We arrived and got upgraded to an apartment, 3 bedroom 2 bathroom, fully loaded kitchen.

Went Fatbiking was great!

I stayed one night and had to leave around 5 in the morning, so I missed the breakfast. The checkin process was painless and I was given an apartment for the night. It had lots of space, was modern, clean, with a fully equipped kitchen, and with a great view from the balcony. The hotel is a located 1km to the west of Geilo centre; no problem for me since I had a car. There was ample, free parking space. Free wireless Internet included for all my devices, reasonably good bandwidth. All in all a very good stay and good value for money.