If you like to listen loud music (mostly Turkish) all day and up to midnight then this hotel is definitely for you.

Very impressed with the service and food, great value, Yuns is an awesome receptionist, very generous with his time and very helpful

Very impressed with the service and food, great value, Yuns is an awesome receptionist, very generous with his time and very helpful

Great location with nice room with view

I would highly recommend Xperia hotel : the location is excellent. The food /allinclusive was very good. The cleanliness of the hotel and the pool and the territory of the hotel were excellent. It is exactly as it is in the pictures. The staff is friendly and helpful . The only inconvenience we felt was that one should HAVE FINISHED their breakfast, lunch or dinner BY the hours indicated in the hotel time table.

I would highly recommend Xperia hotel : the location is excellent. The food /allinclusive was very good. The cleanliness of the hotel and the pool and the territory of the hotel were excellent. It is exactly as it is in the pictures. The staff is friendly and helpful . The only inconvenience we felt was that one should HAVE FINISHED their breakfast, lunch or dinner BY the hours indicated in the hotel time table.

Nice property, good facilities, however the overall experience is just good and that is because of the staff: they didn't answer my message prior to my arrival, it was our honeymoon and I wanted to organise something special, I could see via Expedia that they read my message, check-in was awful, basic, without explaning the facilities etc, mini fridge contained 1 large bottle of water and 2 small awful juices with straws, a big joke, most of the staff couldn't speak english, but the biggest problem we had was with the attitude of some of the bar staff, no customer service at all, management is of a low level, i went to 2 of them to complain about one of the guys in the bar, they didn't apologize not even once or to say that they will take care of it, actually the next day the same staff member was even worse. Entertainment team was the best, kitchen staff was great, even dough they are back of house, they have more customer service than any other front of house member, but again sadly was anyone in that property to speak english at a conversational level. Elevator is a problem as well, just 1 elevator, and was busy all the time, posters inside are not updated. Dining area is like a canteen, cleaning staff is very noisy.

Nice property, good facilities, however the overall experience is just good and that is because of the staff: they didn't answer my message prior to my arrival, it was our honeymoon and I wanted to organise something special, I could see via Expedia that they read my message, check-in was awful, basic, without explaning the facilities etc, mini fridge contained 1 large bottle of water and 2 small awful juices with straws, a big joke, most of the staff couldn't speak english, but the biggest problem we had was with the attitude of some of the bar staff, no customer service at all, management is of a low level, i went to 2 of them to complain about one of the guys in the bar, they didn't apologize not even once or to say that they will take care of it, actually the next day the same staff member was even worse. Entertainment team was the best, kitchen staff was great, even dough they are back of house, they have more customer service than any other front of house member, but again sadly was anyone in that property to speak english at a conversational level. Elevator is a problem as well, just 1 elevator, and was busy all the time, posters inside are not updated. Dining area is like a canteen, cleaning staff is very noisy.

Location and magnificient view. Great pool bar in the swimming pool. Nice modern rooms with a wonderful sea view and castle view. Food was not so good, not tasty needs some improvement.. also the drinks.. beer like a water..

Except couple employees they don’t know how to communicate how to service it’s was really disappointed for me

My husband and I were very happy with the absolutely gorgeous sea view from our very spacious balcony! Most of the staff were very helpful and friendly during our stay. The location is excellent with only 10 minutes walk to the cable car for Alanya Castle, as well as Damlatas caves!

Good: Food is fresh and of great quality. Staff are friendly especially the reception who even helped me park my rental car in fornt of the hotel in some spots reserved for the hotel. Not so good: In room safe: it was weird that an hour before checking out to catch my flight , my safe could not be opened using my combination. i Already opend it many times during my stay. Be aware that Reception staff has override key to enter the room and can also open and override your combination in your safe. This is usually the job of someone else of the security staff. In US , you cant give one person both access. Elevator: Building has 6 floors with only ONE elevator.

The staff is the best asset that this hotel has. All of them worked hard to make our stay as comfortable as possible. The restaurant enforces the covid 19 regulations pretty well I noticed. The pool is kept clean and the beach is just a step away from the swimming pool. The charge of 40 TL for a safebox key in the room I found it excessive. Everywhere is free. I only found out when the box would not activate. The receptionists are not helpful probably they need more training to deal with guests issues.

I like the interior design of the hotel. The staff was friendly and I like where the hotel is located.

On the surface the hotel looks very good. It was very cold no heating on. We had no hot water in our room for a shower. The food was cold.

Very nice but small hotel with friendly staff. Situated directly on Cleopatra Beach with beautiful views of Alanya Castle.

The best thing and why I chose the hotel is that it is one of the few hotels that’s situated right on the Kleopatra beach. Otherwise I would have gone elsewhere. It was my second time in the hotel. The atmosphere could be better. Too many Russians. Most of the staff lovely people. But I’m shocked they only get 300€ per month working 10-11 hours shifts! It’s like slavery... in the future I will (continue to) use other hotels that value their staff and pay them an actual salary.

We had a great stay at Xperia Saray. It is a great location, on the beach and close to the city and shopping center. The service and food offered is really excellent. I can warmly recommend this hotel.

Absolutely not 4star hotel. Wifi is miserably bad and barely working. This is redicolous in 2019. Nothing was done to wifi after our complaints which means that it did not matter for the hotel to improve service. "Safe available in room" but you have to pay additionaly 20 euro which is misleading. Food is relatively good but lack variation when it comes to seafood. Only 1 type of simple fish in all of our 10 day stay. Staff was nice and caring but they seem to work 10-12 hour shifts. Our suspicition is that their conditions need to be improved. The glasses and plates were often dirty. We tried to resolve this with carrying 1 plastic bottle that we refilled. This is obviously not convienient to think about during vacation. Our first room had a broken door leading to the adjacent room. This door was never fixed and meant that the privacy was horrible. We complained and got the room switched whereby some other poor fellow got our old room. At highest this hotel is 3 stars. The only saving factors are the nice staff, the good location staright to beach in centre and the nightly performances. It is pitty because with minor improvements this hotel could be very satisfying choice. We wonder if the hotel understands this!? As it is now we would not choose this hotel or any Xperia branch for future visit.

Comfortable bed. Friendly staff. Located on the beach. Nice ocean views. Nice modern clean bathroom.

Comfortable bed. Friendly staff. Located on the beach. Nice ocean views. Nice modern clean bathroom.

Generally the hotel was okay, nothing outstanding The next day, our beds weren’t made and there are holes in the pillow case and burnt marks on the duvet, i reckon it’s from smoking, looked pretty disgusting The breakfast is average, nothing specual, although we had all inclusive, the dinner wasn’t spectacular, we just went out for food

Generally the hotel was okay, nothing outstanding The next day, our beds weren’t made and there are holes in the pillow case and burnt marks on the duvet, i reckon it’s from smoking, looked pretty disgusting The breakfast is average, nothing specual, although we had all inclusive, the dinner wasn’t spectacular, we just went out for food

Perfect

Food was not good not a fresh food at all. Toilet Bathroom and room hade bad smell all the time.

Cery nice

Great small place to spend vacation. Stuff is nice, food is good, and very convenient. Main bus stop is .5 km from the hotel so you can travel and drive anywhere from there, center itself is about 1 km, great restaurants around and ofcaurse the castle and the beach itself. The view is astonishing btw, in the evening one can see sun set and night witness great view to the castle!

How they treat you in check in and check out is totally different, when you are at the check in they are smiling welcoming, and during the check out noone looking at your face. In my first day l had a good expression about the hotel thats why l rebook another rooms for my next trips just littlebit later then now, however l should have waith first night to rebooking decision. Starting from first night my bathroom collected lots of water and l said many many times to front desk this problem they took care of it after 3-4 days later, and even after reparmemt it collected water. I was so sick and l had to take shower frequently, once l infromed front desk about the water collection they send me a man who is waiting at the entrance of the hotel, he told me that please dont write any thing about the hotel l will put towel on the water and there is no hause keepers now to clean it ( the time is 4.30 pm) an he told me that put the towel on it when the water comes. The next day, afternoon again the bathroom collected water and l didnt want to fell down because of that l put the towel on the water how the other man said, then l called front desk to inform it, however the man who waits at front desk he shouted to me, this is not acceptable, how a hotel workers can shouted to their guests. This hotel has to think alot about their workers because they are so rude. They have no idea how to behave to their guest. Guest renting a room and a service, and guest paying for a good service!

Located on the beach Friendly stuff little english speaking but helpfulAll inclusive there was no alot of varieties in food although i like their food soecially the snacks buffetClean but too small room Ac is not good all over the hotelWifi is toooooo bad dont rely on itLocation is so good near everythingOver all it was good accommodation

Located on the beach Friendly stuff little english speaking but helpful All inclusive there was no alot of varieties in food although i like their food soecially the snacks buffet Clean but too small room Ac is not good all over the hotel Wifi is toooooo bad dont rely on it Location is so good near everything Over all it was good accommodation

This is a great hotel, not a lot of rooms but amazing. The location is right in the middle of the city. It is a short walk to the gardens. The food is just average with some traditional foods. The staff is so nice and speaks really good English. The service is good. The pool gets a lot of sun and the beach chairs and umbrella are nice too.