Ill maintained lobby and not so great rooms Overall dissatisfied

Noisy, noisy, noisy. All the floors open onto a central atrium where the restaurants are located. It was impossible to get away from the sound of the piano being banged on or the loud guests having meals. I was ignored when I asked for a quieter room and had to walk down to the desk before any attempt was made to move me.

A good hotel for business travel , a clean and beautiful property however the staff from reception to restaurant , and everyone in a suit is not engaged ... they lack motivation .. they lack courtesy ... they lack professionalism .. the subordinate staff - bell boys , gatekeepers , and drivers wants to work and have the required courtesy but the pressure on them can be felt ... I will stay again to indirectly learn leadership ... you shoul not if you want to enjoy food and facilities

A good hotel for business travel , a clean and beautiful property however the staff fromreception to restaurant , and everyone in a suit is not engaged ... they lack motivation .. they lack courtesy ... they lack professionalism .. the subordinate staff - bell boys , gatekeepers , and drivers wants to work and have the required courtesy but the pressure on them can be felt ... I will stay again to indirectly learn leadership ... you shoul not if you want to enjoy food and facilities

Good breakfast spread, great location if you are visiting Gurgaon. Overall, a good experience.

It was great staying in the hotel everything was so cool

Stay was comfortable and service is good.

Like the rooms, food and hospitality. Will certainly recommend to others

Like the rooms, food and hospitality. Will certainly recommend to others

Comfortable stay. Neat n tidy hotel. Staff were helpful when necessary.....but why are staff members so stern when you approach them.....,they need to be friendlier, more open warm and welcoming.....I found this in a few of them. I do stay I. Various hotels and I could tell the difference of staff warmth and reception. My check out was pleasant....

Comfortable stay. Neat n tidy hotel. Staff were helpful when necessary.....but why are staff members so stern when you approach them.....,they need to be friendlier, more open warm and welcoming.....I found this in a few of them. I do stay I. Various hotels and I could tell the difference of staff warmth and reception. My check out was pleasant....

We found our stay extremely disappointing. The shuttle to the airport was very expensive and the rate was not provided when we booked. The rooms were dirty, and we found a old bandaid in one of the showers. The food was very bad. No one enjoyed their meal. The breakfast buffet was poorly stocked and all of the food was cold. The management was very pushy. Once they found out that we were unhappy with their service they became very pushy, and began to argue with us in the lobby. Overall, we wish that we had spent more money and stayed closer to the airport at one of the hotels close by. This hotel was not much cheaper but it was the worst experience that we had at a hotel in India and we stayed at more than 10 around the country.

We found our stay extremely disappointing. The shuttle to the airport was very expensive and the rate was not provided when we booked. The rooms were dirty, and we found a old bandaid in one of the showers. The food was very bad. No one enjoyed their meal. The breakfast buffet was poorly stocked and all of the food was cold. The management was very pushy. Once they found out that we were unhappy with their service they became very pushy, and began to argue with us in the lobby. Overall, we wish that we had spent more money and stayed closer to the airport at one of the hotels close by. This hotel was not much cheaper but it was the worst experience that we had at a hotel in India and we stayed at more than 10 around the country.

near to airport. close to shops and walking distance to food area. price is reasonable.

Very near to city and walking distance to market area. Easy to find food.

The Staff was fantastic, Food was excellent and room was very comfortable and clean.

The rooms were not cleaned properly. The services including the breakfast was terrible. I have to wait every time to get my room's door lock fixed. It was a bad experience.

The rooms were not cleaned properly. The services including the breakfast was terrible. I have to wait every time to get my rooms door lock fixed. It was a bad experience.

I have stayed for 10 days and had good experience. Apart from one or two minor incidents, which happens with any hotels. The rooms are maintained well and the food quality was good. Most of the offices were at a walking distance from the hotel.

I have stayed for 10 days and had good experience. Apart from one or two minor incidents, which happens with any hotels. The rooms are maintained well and the food quality was good. Most of the offices were at a walking distance from the hotel.

For a hotel which claims itself to be a 4-star, it certainly didnt feel like one. There was clearly a lack of attention to detail, such as keeping just one glass for a double room when the standard practice is to keep atleast 2 glasses. What was more frustrating was that they took half an hour to get me another one and a bottle of water, and that too after repeated calls to the room service and reception team. One would certainly like a better response time from hotel staff than this. Other than this, the hotel is pretty standard and nothing really which makes it stand out or makes one return to it

It's a good hotel for the price you pay in Gurgaon. When I arrived the lid of my toilet was down and to my horror it wasn't flushed. Hotel managmner may need to look into this. Someone had left it like that. For this reason I am giving it 3 star. Additionally, the surrounding area in the front is underdeveloped and like a Gurgoan village. Hotel staff are quite friendly and helpful. Food is great. Overall nice sized rooms which is clean and comfortable.

great hotel. shame we had to check out. very new hotel and for £45 great value for money. it was like a boutique 5 star hotel

The overall stay was quite comfortable. The house keeping could have been better. Only jarring experience was that my name and room number had been shared with the Spa Staff and they were calling up to solicit business/visit.

roudy neighbours, loud music, banging of doors and loud music and louder talk made my 1 night stay at this hotel completely sleepless.. i complained to the reception but nothing was done and nonsense continued till 3 am. interconnected doors made it worse. if you are there to work, ensure u get a silent room or atleast and empty room next door or else u r in for misery.

PROS: -- The cleanliness of the smoke-free rooms was nice -- Cleaning staff DOES respect the DO NOT DISTURB light, so I really appreciated that -- Food, especially room service, was pretty decent CONS: -- Like every other hotel in India that I've stayed at, the staff has an annoying habit of CONSTANTLY asking "How is your stay?", "Room ok?", "Food ok?", etc. After two weeks of CONSTANTLY being asked the same questions by the same people, it passes the point of annoying. Especially when they call your room at odd hours just to ask if your stay is ok. -- Several rooms have design flaws which make it near impossible to shower without causing a flood in the bathroom and elsewhere. BE VERY CAREFUL -- The acoustics are quite annoying in two major areas: 1) The walls between rooms have MAJOR noise bleed. You can hear your neighbor's TV better than yours, when their phone rings it sounds like it could be your phone, etc. 2) The hotel has an open atrium style center restaurant w/ no ceiling for six floors up. Most of the guest rooms are directly exposed to the atrium so the sound echos and travels all the way up. At 4am when they're setting the tables for breakfast, you can hear every "clink" of the silverware and dishes. HIGHLY ADVISE GETTING ROOMS AT END OF THE HALLWAYS WHICH ARE NOT EXPOSED TO THE ATRIUM -- Got violently sick from what I'm guessing was a dirty glass at the bar & food prep was suspect as the fresh fruit often tasted like onions or whatever else they had just cut

The hotel is brand new, and very very pleasant - especially after a few weeks backpacking! The manager went far out of his way to make my stay enjoyable, and it was spotlessly clean. Maybe half an hour's drive from the airport - arranging the transfer directly via the hotel kept the cost down to about 1000 rupees, which was well worth it.