It was a good, if extremely basic hotel. You would be better off looking to stay in another part of town as getting around isn't easy nor pleasant. Suggest closer to the beach or Fantasea. Pros - Staff eager and willing to assist, service was excellent. Courtesy bus for local area. Cons - Very very basic and old. Not a good location

It was a good, if extremely basic hotel. You would be better off looking to stay in another part of town as getting around isnt easy nor pleasant. Suggest closer to the beach or Fantasea.Pros - Staff eager and willing to assist, service was excellent. Courtesy bus for local area.Cons - Very very basic and old. Not a good location

Amazing boutique hotel with a very friendly staff, especially the GM Pim. This resort is for those looking for quiet days and evenings as it's a 5 minute walk to the restaurants. But....The seclusion was worth it. Tip...( Short cut )To head to the beach or the main walking strip, head to the Big C super market and go around the right side.

Amazing boutique hotel with a very friendly staff, especially the GM Pim. This resort is for those looking for quiet days and evenings as it's a 5 minute walk to the restaurants. But....The seclusion was worth it. Tip...( Short cut )To head to the beach or the main walking strip, head to the Big C super market and go around the right side.

Very good. However breakfast menu offers limited choices only

Very warm and hospitable friendly staff who spent time recommending and booking hotels alon with transportstion etc. Food in the hotel of a high standsrd too.

Very warm and hospitable friendly staff who spent time recommending and booking hotels alon with transportstion etc. Food in the hotel of a high standsrd too.

An oasis. Lovely gardens, well tended. The apartments are huge and really clean and tidy. The manager Pim and her staff were polite and so helpful, nothing was too much trouble for them.

The woman running the operation is most cooperative, friendly and helpful. It is a 15 minute walk to the beach and you have to cross a busy main road with no crosswalk.Hotel is settled near Muslim mosque with call to prayer at 0530 every morning.Trip excursions can be arranged by the hotel.Only one person speaks English.

The woman running the operation is most cooperative, friendly and helpful. It is a 15 minute walk to the beach and you have to cross a busy main road with no crosswalk. Hotel is settled near Muslim mosque with call to prayer at 0530 every morning. Trip excursions can be arranged by the hotel. Only one person speaks English.

Unfortunately we had a few issues on arrival including A/C not working correctly and safe unusable. The reception staff and manager were very welcoming and helpful and arranged for an alternative room. Me and my wife stayed in a villa.Hotel description and reviews should be updated since there was a change in ownership and things appeared to be in need of updating and repair.restaurant, bar and spa facilities seemed limited or not in use. looking at earlier reviews and talking to people when we were there these facilities used to be very good but at the moment the new owners dont seem to be maintaining the same level of service. As said before hotel staff were very good and we had a pleasant stay.Our no recommendation would be yes if updating and renewal of some of the facilities were done.

Unfortunately we had a few issues on arrival including A/C not working correctly and safe unusable. The reception staff and manager were very welcoming and helpful and arranged for an alternative room. Me and my wife stayed in a villa. Hotel description and reviews should be updated since there was a change in ownership and things appeared to be in need of updating and repair. restaurant, bar and spa facilities seemed limited or not in use. looking at earlier reviews and talking to people when we were there these facilities used to be very good but at the moment the new owners don't seem to be maintaining the same level of service. As said before hotel staff were very good and we had a pleasant stay. Our no recommendation would be yes if updating and renewal of some of the facilities were done.

great hotel and owner staff freindly

Good vacation for 5 days，all staffs are friendlly. Hope to stay here again next time！

My husband and I were in town for a wedding. The second day at the Royal Embassy Resort, I broke my leg (at another location). The management was amazing. Not only did they lend me a pair of crutches, I was driven to the hospital, and the driver waited hours for me while I was treated. Then I was given an upgraded suite, on the main floor, to avoid using the stairs. The resort had fantastic staff throughout, very helpful and friendly. The rooms were spotless, and had a nice Thai atmosphere. Small resort, but cozy and relaxing. Food at the restaurant was delicious and reasonably priced. The beach and shops, including a grocery store, were within walking distance, although the hotel also had a free shuttle. I have nothing bad to say, I would definitely recommend staying there!

Staff are lovely Very relaxing placeHuge rooms/accomadation Wifi and air con and tv needs upgrading

Staff are lovely Very relaxing place Huge rooms/accomadation Wifi and air con and tv needs upgrading

The hotel in itself is no problem. It's been rated for excellence from tipadvisor on an average rating of 8.5 or so, the staff are friendly, the boss is professional and tackles problems with the room in no time. The environment of the hotel is lovely but a hotel's basic function is to first and foremost, provide a good night's rest as well as somewhere where guests can get clean. We didn't have a single good night's rest and actually dreaded going to bed because of the town (Kamala) the hotel in located in. There is a mosque nearby. As is Islam tradition, there is a call to prayer called "Adhan", which traditionally is someone reciting a melodic call from a balcony. Unfortunately in this town, they used mega loud speakers that penetrate your sleep, keep you awake at the crack of dawn (5:30am) and repeat that 5 times a day. Since noise easily leaks through the windows and doors of the rooms here, there was no escaping it, it was obtrusive and stressful every night. We were physically run down and drained by the time we left after 4 nights. While the hotel is lovely, it's a shame to be located in an area that affects the quality of their guests stay.

The hotel in itself is no problem. It's been rated for excellence from tipadvisor on an average rating of 8.5 or so, the staff are friendly, the boss is professional and tackles problems with the room in no time. The environment of the hotel is lovely but a hotel's basic function is to first and foremost, provide a good night's rest as well as somewhere where guests can get clean.We didn't have a single good night's rest and actually dreaded going to bed because of the town (Kamala) the hotel in located in.There is a mosque nearby. As is Islam tradition, there is a call to prayer called "Adhan", which traditionally is someone reciting a melodic call from a balcony. Unfortunately in this town, they used mega loud speakers that penetrate your sleep, keep you awake at the crack of dawn (5:30am) and repeat that 5 times a day.Since noise easily leaks through the windows and doors of the rooms here, there was no escaping it, it was obtrusive and stressful every night. We were physically run down and drained by the time we left after 4 nights.While the hotel is lovely, it's a shame to be located in an area that affects the quality of their guests stay.

Second time back at the Ambassador, this time in the off season to a much more sleepy (and humid) Kamala. As before the place was lovely, the food good and the staff friendly. Cant fault it, will probably be back when we need a week off again.

Second time back at the Ambassador, this time in the off season to a much more sleepy (and humid) Kamala. As before the place was lovely, the food good and the staff friendly. Can't fault it, will probably be back when we need a week off again.

We booked this hotel for a wedding group, although actual wedding was held at another hotel. We were absolutely happy with our choice. The best part of everyone's stay at the hotel was their customer service. The manager, Phil, was super helpful, and very accommodating: they provided extra beds for one night for free, they would keep kitchen open past closing time for our guests, they would negotiate tour prices with companies and lower them for us, you name it. The breakfast quality wasn't great and coffee tasted a bit like burnt coffee, but dinner was very good. I definitely recommend this hotel considering the price and customer service they offered.

We booked this hotel for a wedding group, although actual wedding was held at another hotel. We were absolutely happy with our choice. The best part of everyone's stay at the hotel was their customer service. The manager, Phil, was super helpful, and very accommodating: they provided extra beds for one night for free, they would keep kitchen open past closing time for our guests, they would negotiate tour prices with companies and lower them for us, you name it. The breakfast quality wasn't great and coffee tasted a bit like burnt coffee, but dinner was very good. I definitely recommend this hotel considering the price and customer service they offered.

Great hotel located off the main road in a quiet location. We had a two bed apartment which was great, had everything we needed. It was very relaxing poolside, like a little Oasis. Staff were very helpful and friendly. Food was fabulous!

Great hotel located off the main road in a quiet location. We had a two bed apartment which was great, had everything we needed. It was very relaxing poolside, like a little Oasis. Staff were very helpful and friendly. Food was fabulous!

Had a very enjoyable stay at the hotel with exceptional service and facilities. The breakfast and supper was very well done , for sure on my list to revisit. The staff went out of their way to make this holiday a even better one.

Had a very enjoyable stay at the hotel with exceptional service and facilities. The breakfast and supper was very well done , for sure on my list to revisit.The staff went out of their way to make this holiday a even better one.

My stay at Royal Embassy Resort & Spa was wonderful, I only wish I could have stayed longer! The staff were so helpful and accommodating. My room, the pool, and the restaurant area were charming - well kept, clean, and comfortable. The location is a 10-15 minute walk down to the beach, but they offer shuttle service during the day and can arrange a taxi for you in the evening to go to the beach or anywhere in the area. I would definitely stay here again, a great local resort!

Great rooms. Staff always ready to help us with smiles. We appreciate the two swimming pools, one with spa.We took most of meals in the hotel : food was excellent and tippicaly thaï. Beverages such as fruit juice with ice are good when weather is heat.Possibility of shuttle to go to the beach but it is easy to walk up to it.Most important trips can be reserved in the hôtel. We personnaly tried the elephant walk.

Great rooms. Staff always ready to help us with smiles. We appreciate the two swimming pools, one with spa. We took most of meals in the hotel : food was excellent and tippicaly thaï. Beverages such as fruit juice with ice are good when weather is heat. Possibility of shuttle to go to the beach but it is easy to walk up to it. Most important trips can be reserved in the hôtel. We personnaly tried the elephant walk.

We arrived late at night around 1230am and Paisan was there to assist us with our bags and 2 sleeping kids which was very helpful and a great start. Our room was excellent - 2 big bedrooms with very comfortable beds and plenty of space around the beds. The bathroom was clean and roomy with loads of amenities. The kitchen was well stocked for us to do some of our own cooking and there was also a big fridge. The lounge area was a great size with dining table, 3-seater couch and 2 big chairs with a TV and DVD player. This was excellent for the afternoons when the kids had been in the pool all morning and needed to chill out for a while. I'd recommend these larger rooms as we also had a patio area overlooking the pool with an outdoor setting and 2 banana lounges. We ate up to 3 meals each day in the restaurant, The Ambassador. The food was excellent - fresh ingredients, fresh fruit and all served with a smile. Each time we ate out of the hotel we regretted it as the food at the hotel was easily the best we ate in Kamala with all the usual Thai offerings as well as New Zealand Lamb, Mussels and Steak, great pizzas and full English/American breakfasts. It's only a short 10-minute walk to the main beach via all the shops. If you didn't want to walk then you could jump in the hotel's free transport that operates between the hotel, the beach and Patong beach - all free of charge and a great service. Phil is a fantastic host, no request was too hard and we'll happily return

We really enjoyed our stay. The staff were attentive, friendly and very helpful. Highly recommend. The location is not on the beach, but only a 10 minute walk, or make use of the complimentary shuttle to the town or beach. We found the apartment very spacious. Good restaurant.