Staff

Overall good experience.

I had one major concern. When I booked room I opted 3 adults and one child. This room just had one king bed which does not accommodate 4. They provided a cot which was not very comfortable. I wish it was clarified in hotels.com listing, having known the arrangement I would have never booked this room for 4.

Booked room for 3 adults and one child. It just had a king bed. Had to sleep in cot

This hotel is not with for money. It was so dirty and they don’t even give enough paper rolls. Staff at checking was terrible.

Please don’t go by name. This location needs help with customer service and turtle speed housekeeping.

Drapery towels too old and dingy

Good experience overall. Cleanness could be improved.

Unfortunate policy requiring heavy shoes for gym

Nice facility and dining area. Too loud with music and roadside traffic

Our stay at Radisson Udyog Vihar was unforgettable, particularly because of the exceptional spa experience and the outstanding service from the staff, especially Karm. Celebrating a special occasion, we were delighted by the surprise room decoration and a delicious cake, thoughtfully arranged by Karm. This personalized touch truly made our day. The combination of the soothing spa and the attentive, personalized service made our experience at Radisson Udyog Vihar not just a stay, but a cherished memory. We're already looking forward to our next visit.

Comfortable hotel, quite busy for checkin, only one restaurant with mostly Indian buffet, very few non-spicy options - and nothing nearby (non-buffet options were available). Tea machine broken at the time. Quite far from everything, cannot use metro. Count on about 1hr anywhere in Dehli. Decent practical service but not a ton of attention like you get elsewhere in the country.

all good

I booked for my parents. They enjoy their stay. Its was little hard to get a hold of the staff to communicate over email.

This isn't a decent hotel if you are looking for a couple of days or stay, not more than that. The property is in good condition, rooms are comparable to other 4 star hotels in Delhi NCR and are generally clean. The main problem area is the service and lack of enough staff. The management prefers allotting hotel staff to banquets, marriages etc instead of guests. When we checked in, a marriage party was going on and it was just too loud. It took a long time for our luggage to arrive in our room. Throughout that evening the party raged downstairs below our window. Not sure if they understand that if you have such a loud party that night, at least have the sense to allot a room on a different wing to travelers who are coming to rest after a long journey. The room itself had all the amenities, but housekeeping took 15-30 mins at least to come and respond after a call. Things got better if you called after the evening when the traffic had died down. Food was below par to other Radissons (IGI and Noida had better food) and in room dining selections mostly had typical spicy dishes and request to calibrate the spice down mostly did not work. Breakfast was probably the best part of the stay. Another rather inconvenient thing was if you wanted to get food delivered you had to go yourself downstairs and collect from the gate. Most 5 star hotels would accept the parcel at the reception and have it delivered (if staff available) or let you pick it up. The staff were nice and cordial.

Good property. Rooms were good , Wi-Fi was good. Breakfast was average , but ok for the price , it wasn’t expensive. Service in Radisson is nothing like Taj or Marriott or Oberoi’s , Front office staff does not care about clients passing by . Location is good

Air condition were set on fixed temp, I was not able to lower the temp. Every person has it’s own temp liking, but this thing forced me to sleep like that, eventhough after calling managers again and again there was no solution, everything else was wonderful, but if you are not able to sleep properly then what’s a whole point of spending so much money, eventually I had to ask them for the fan, so that I can sleep, to be frank if you are single then it’s ok, but if you are staying as a couple temp is hot. Your body demands of that cooling temp for sometimes, to be honest. I hope this can be fixed, I would love to stay in this hotel everytime.

Close to ambience mall, DLF cyber city etc and also conveniently located near the airport.

Service was poor. Food was low quality and barely palatable and overpriced.

All good

Lovely hotel. Nice room. Comfortable bed. Good gym & pool. Excellent Wi-Fi. Helpful staff. Nice restaurant.

i got a great help from Ms.Sneha from the front desk. It was great and excellent.

Very friendly and helpful staff. The room wà very clean and larger than average. Breakfast buffet was good. I would highly recommend this hotel.

Good in general was less than average and service at breakfast was terrible.

I will not suggest this hotel to my friends. This hotel requires training in hospitality, cleanliness and making staff and costumers happy. Seems soul is missing in this place.

Very comfortable and efficient

Awesome location near to highway. Property is really nice with all modern amenities. Food is yummy with good staff service. Friendly people and quick response.

It was good but WiFi connectivity could have been more secure.

Property is okay. Cleanliness is not up to the mark. Problem in the washroom drainage of the room where I stayed.

Property is okay. Cleanliness is not up to the mark. Problem in the washroom drainage of the room where I stayed.

They gave us a different room than requested. Breakfast is not really good, not worth the money. However what left me in shock was that a Radisson is lacking any covid measurements completely. They had signs for elevators not being used for more than 2 people, and obligatory masks... but nobody checked or reminded guests to follow these. This meant having 100 people in a tiny space for breakfast, with no distance between the tables, no masks or gloves at the buffet, and the antibacterial gel was also empty. Also in the hotel building or elevators guests were not wearing a mask. I asked a couple of them, and they did put it on without any issues, so it would not be that hard to keep it safe for everyone.

They gave us a different room than requested. Breakfast is not really good, not worth the money. However what left me in shock was that a Radisson is lacking any covid measurements completely. They had signs for elevators not being used for more than 2 people, and obligatory masks... but nobody checked or reminded guests to follow these. This meant having 100 people in a tiny space for breakfast, with no distance between the tables, no masks or gloves at the buffet, and the antibacterial gel was also empty. Also in the hotel building or elevators guests were not wearing a mask. I asked a couple of them, and they did put it on without any issues, so it would not be that hard to keep it safe for everyone.