Concierge did not give good instructions on getting tickets for the nearby River Cruise. We were also told we needed to go out and cross street to get to the Hyndai Dept. store across the street when we could just use the elevator and underground walkways.

Great place to stay in Seoul

This property was wonderful it had a great services, the only thing is to get to most places it’s a least a 30 min taxi. Which isn’t bad but just mentally prepare. The 37 restaurant and grill was amazing!!! The food was prepared wonderfully. Also if you do need a taxi the front desk personnel will call one for you, just tell them the destination.

The room we were in was a big size and very clean. The staff were attentive and provided amazing service.

Great hotel near ifc mall and Hyundai mall. Although this hotel is 10yo , it’s still comfortable enough and the service is top notch! People here are kind and they make sure your stay is comfortable. Need to pay if you want to use golf and jacuzzi. The pool has a strong smell of chlorine . Breakfast was good ! Housekeeping was helpful and kind. Front desk upon check in was also friendly.

Stayed at Conrad for a couples weekend getaway and it was phenomenal. We dined at the Zest restaurant on Friday for their Lob of Lobster buffet and ordered room service both of which was amazing. The concierge service was great. We received text messages a few times a day asking if we needed anything. Hands down I would highly recommend this hotel.

The staff was absolutely amazing! They were generous and patient with us as we communicated throughout the stay. The breakfast was phenomenal as well. The only problems were that we were upgraded to the executive suite and were plagued by the sound of moving chairs all day from the executive lounge above. This woke us up every morning. There was also the issue of a lack of English cc for the television or non news channels for English speakers. This was an inconvenience, but not a serious issue. The spa was amazing and the staff there were great. Amazing hotel overall

Beautiful property with many amenities. They were professional and hospitable. The food was excellent.

In breakfast service, A servant didn't carry out rightly after finishing dishes

Right next to IFC and The Hyundai, a very convenient choice for shopping lovers.

I was looking forward to Conrad because it was my first time, but it wasn't good. Especially, I was surprised that the floor of the room was messy. I was surprised how such a luxury hotel could be so messy.

좋아요

staff is so bad.

Very clean. No complaints. Everything is good

My Conrad...it has been somewhat different than what I used to experienced in the past. 1. guest control - Somebody was smoking in the toilet in the lobby, and didn't flush...disgusting, and it has been there without any attention after I reported to front desk. 2. shower facility is somewhat old, with water flow is spring all other directions. shower head must be replaced, or cleaned at least. 3. internet - they still ask for money for wifi in the room: seriously?

Terrible… plumbing was stocked but after service was terrible

The front desk staff at Conrad Seoul were unwelcoming when we asked for an early check-in, despite being an Expedia Gold member. They informed us that early check-in was subject to availability, which we completely understood. They mentioned that they would message me when the room became available between 1:30-2:30 pm, so we decided to wait at a restaurant from 12 noon. However, by 2:30 pm, we had not received any notification, so we returned to the hotel to check, only to discover that the room was indeed available, but we had not received any message even though we were using the same mobile SIM card. On our last night, we requested a one-hour late check-out, but once again, we encountered an unfriendly front desk staff member who seemed visibly frustrated with her paperwork. Upon check-in, we asked for additional amenities and towels, as my family and I preferred not to have housekeeping service. To our surprise, the customer service representative questioned why we needed so many items. We had paid for accommodations for four people, but we were unable to obtain the amenities we were supposed to receive. Overall, we were extremely disappointed with the service at Conrad Seoul, especially considering the rates were not cheap.

This hotel was very beautiful and very clean. Close to the mall and waliking distance to the subway station.

We liked the location of the hotel. It was easily accessible to IFC mall, The Hyundai Department Store, subway station, etc. The hotel room was too dark and the furnitures seemed to be little old & faded.

A great view they have, we enjoyed a lot.

Staffs are very kind

Good stay! Convenient / elevator goes down to IFC Mall. Also next connects to Hyundai Dept store and Yeouido Seoul Subway station.

I liked that they allowed us to do a late check out.

a great hotel with competen staff in general. a friend of mine left a gift for me and the process to recoup it was not satisfactory but a minor incident. i cannot recommend this facility enough

The staff at the Conrad Seoul were gracious and friendly. Also, the property was at an ideal location, surrounded by two large shopping malls (The Hyundai Seoul and the IFC), restaurants and the Yeouido subway station.

The hotel was absolutely gorgeous. The location is the best, you can literally take the elevator downstairs to a three story mall, or walk through a tunnel to the Hyundai Seoul mall which is very high-end. The breakfast has a lot of food options but I still think it could’ve been a little better. I think the big thing you’ll find is there’s not anybody coming up to your table asking if you want coffee or refills. Other than that this day was phenomenal. They even have a Starbucks in the lobby downstairs. As far as catching a cab you kinda have to be lucky when it’s coming around. So I would talk to a person there and ask them to call you a cab if you need one and have it set up.

Area

Amazing hotel. Staff are friendly and extremely helpful. Will definitely stay here again.

this may have been a 5 star hotel 10 years ago. but by today's standards far from it. we upgraded to the master suite because the 517sqft rooms were a stuffy 517sqft. the AC was luke warm and spotty at times, the carpet was old and stretched out and lumpy in the living room area. the light controls were confusing and random. the TVs were outdated and had no media capability at all. (youtube, netflix, etc..) they had google chromecast units attached but theyre unusable as these units dont support captive portal authentication and the only way you can connect and configure them is to connect to the hilton honors wifi network. pointless. the master bathroom is luxurious.. but not for the $700/night. the stone floor in the shower was slimey and slippery in places because its not been cleaned properly from all the soap and water deposits. the stone vanities are water stained and spotted... no care has been taken by the management to make these suites presentable. the only bright spot was the staff of the SPA. my girlfriend and I had a wonderful experience in our couples massage.

This hotel is very nice place.

It was a great experience to stay this hotel. I strongly recommend this hotel for business or travel. Overall great service!

good!