Ideal location and beach is next to hotel. Distant to city is convenient and transportation are good. Breakfast is good and variety of choices. Staff are very polite and friendly.

It was clean but all rooms smells of damp to the point you can not sleep because you feel it in your lungs! Staff serving pool area are very rude people, they treat badly Womens and but ignore the same man behave! I felt like I am lady and have rights in their hotel because I am not man! I was removed from pool for wearing top in pool ( the man shouted at me loudly to go out) then after my complain to manager staff realised I am not at wrong and they allowed me to use it. Few days later I could see Sri Lankan men wearing cotton top in he pool ( it is not hygienic for pool) but nobody told him to go out of pool. Also I complained twice that men was smoking in the pool and nobody sorted it out. Cigarette ash was in the pool from his cigaret but it did not bother staff at all. I was told they will tell him not to but then he stayed whole day in the pool smocking and it was ignored by staff! This is our first out of 20 hotels where we stayed and felt terrible and upset every few days. Unfortunately we stayed 3 weeks there and had to put up with it ! If you want nice calm holidays do not choose this hotel. They are better hotels where actually woman is the same important as man!

It was clean but all rooms smells of damp to the point you can not sleep because you feel it in your lungs!Staff serving pool area are very rude people, they treat badly Womens and but ignore the same man behave! I felt like I am lady and have rights in their hotel because I am not man! I was removed from pool for wearing top in pool ( the man shouted at me loudly to go out) then after my complain to manager staff realised I am not at wrong and they allowed me to use it. Few days later I could see Sri Lankan men wearing cotton top in he pool ( it is not hygienic for pool) but nobody told him to go out of pool. Also I complained twice that men was smoking in the pool and nobody sorted it out. Cigarette ash was in the pool from his cigaret but it did not bother staff at all. I was told they will tell him not to but then he stayed whole day in the pool smocking and it was ignored by staff!This is our first out of 20 hotels where we stayed and felt terrible and upset every few days. Unfortunately we stayed 3 weeks there and had to put up with it ! If you want nice calm holidays do not choose this hotel. They are better hotels where actually woman is the same important as man!

Overall it was a good place for the price we got. In room dinning was superb. But dinner buffet was not that good, didnt have much options. Breakfast was good. Good staff, friendly. Enjoyed the stay

Overall it was a good place for the price we got. In room dinning was superb. But dinner buffet was not that good, didnt have much options. Breakfast was good. Good staff, friendly. Enjoyed the stay

Great pool. Very friendly staff. Shame about the erosion at the beach.

Ideal for a quiet, relaxing holiday. Staff very attentive and the Resident Manager went out of his way to make our stay pleasant. However, absence of a lift and numerous steps to climb made it less friendly to senior citizens The manager did say that steps are being taken to rectify these shortcomings

Everything was perfect. The beach, the pool, the staff, the rooms, the resort itself and the food was delicious. We stayed 5 days and we absolutely loved it. I highly recommend it to everyone.

Great staff, great pool and great room. The front desk was very accommodating to my requests. I was told I was the only American they'd ever seen there, so hopefully I made a good impression.

Lovely hotel, good selection of food for breakfast compared to other hotels we stayed in Sri Lanka, great staff, best gym in a the hotels we stayed in and a lovely large pool. Our room was a duplex with the bed on a mezzanine floor and a second washroom upstairs and we had a fab sea view to watch the sunset from our balcony. The room was dated looking, I believe the hotel was built some time ago, but that didn't bother us as was clean and housekeeping was great. The only downside for us was the location, not much outside the hotel, the beach was a bit scruffy and the railway ran nearby. Some decent small restaurants nearby but if staying for a week or two theres not a lot in walking distance.

Lovely hotel, good selection of food for breakfast compared to other hotels we stayed in Sri Lanka, great staff, best gym in a the hotels we stayed in and a lovely large pool. Our room was a duplex with the bed on a mezzanine floor and a second washroom upstairs and we had a fab sea view to watch the sunset from our balcony. The room was dated looking, I believe the hotel was built some time ago, but that didn't bother us as was clean and housekeeping was great. The only downside for us was the location, not much outside the hotel, the beach was a bit scruffy and the railway ran nearby. Some decent small restaurants nearby but if staying for a week or two theres not a lot in walking distance.

Property was at it was described and room had nice view as it was promised. Their buffet food was not that good or at least it was different.Their staff was nice with exception of the front desk and guest services which were very bad. They need a major improvement in that area.

Property was at it was described and room had nice view as it was promised. Their buffet food was not that good or at least it was different. Their staff was nice with exception of the front desk and guest services which were very bad. They need a major improvement in that area.

I was given a fairly small room with 2 beds on the ground floor, which had direct access to the garden area. The room was clean although the large mirror fogged up when you opened the door leading to the garden. Had to call housekeeping to come and clean it but it soon happened again. Chairs in the room were very uncomfortable so couldn`t sit there for long. WiFi is available in the bar/restaurant areas but the signal did not extend to the room.The pool area was great ...nice big pool with bar attached. There is also easy access onto the beach.The buffet breakfast provided a good choice although there was indifferent service from the young waiter who seemed to lack training. Felt that I just wasn`t important to him. All in all I enjoyed my stay but left feeling that there may be better service at other nearby hotels. Will certainly try another one next time.

I was given a fairly small room with 2 beds on the ground floor, which had direct access to the garden area. The room was clean although the large mirror fogged up when you opened the door leading to the garden. Had to call housekeeping to come and clean it but it soon happened again. Chairs in the room were very uncomfortable so couldn`t sit there for long. WiFi is available in the bar/restaurant areas but the signal did not extend to the room. The pool area was great ...nice big pool with bar attached. There is also easy access onto the beach. The buffet breakfast provided a good choice although there was indifferent service from the young waiter who seemed to lack training. Felt that I just wasn`t important to him. All in all I enjoyed my stay but left feeling that there may be better service at other nearby hotels. Will certainly try another one next time.

Had a good time staying here for 4 nights, especially since it was New year for them at the time.Food was excellent and staff very attentive.Rooms are a good size with nice big balconies overlooking the sea and beach,the only thing is that they are a bit tired looking and the bathrooms need updating.Also it is a pity you can't swim in the sea.

The hotel itself was good but we only stayed b&b. It seemed that most were full board. The 2 criticisms we had were that it lacked decent music for younger people in the evenings and outside of the hotel very few choices of decent restaurants.

Excellent location with easy access and views of the Indian Ocean. Great pool too. Rooms are nice and clean and we had a lucky break too when we were upgraded to a suite that had the bed set up as in a loft with living and TV at the entrance level. The food and the service though was below par. During the 2 days we never had our orders for food and drinks served less than in 45 minutes and that too was afrer repeated reminders. This was really annoying specially when this happens at thier coffee shop and a le cart restaurants. Overallthis hotel need to up their F&B forte 2 or 3 notches if they want repeat customers.

Excellent location with easy access and views of the Indian Ocean. Great pool too. Rooms are nice and clean and we had a lucky break too when we were upgraded to a suite that had the bed set up as in a loft with living and TV at the entrance level. The food and the service though was below par. During the 2 days we never had our orders for food and drinks served less than in 45 minutes and that too was afrer repeated reminders. This was really annoying specially when this happens at thier coffee shop and a le cart restaurants.Overallthis hotel need to up their F&B forte 2 or 3 notches if they want repeat customers.

Really nice hotel with friendly staff and great swimming pool. There isn't that much to do in the area but if you're just going to stay at the hotel then it's really nice.

Sri Lanka offers a very limited quality hotel base and many properties are overpriced, badly managed, filthy and run down. Therefore whatever this hotel has to offer should be appreciated. I stayed in a suite and the room service and room quality was very good. The only hiccup was that the temperature control on th AC unit didn't work so we could either run it on full power or switch it off. The regular deluxe rooms though have a very small and aging bathroom. The beach in front of the hotel is not the best for swimming becasue or a steep sea access and high waves. Other beaches in Sri Lanka that are secluded in a bay have a blue and calm water. But the hotel pool is very nice and I only swam in the pool. Overall the room and restaurant staff were very friendly. Buffet breakfast had good choice of food although the Sri Lankan dishes were unnecessarily very spicy. If they want the foreigners to enjoy the local food they should simply skip the copious amounts of chilli than ruin the taste and the stomach. Without chilly the dishes could be very tasty and healthy.

Sri Lanka offers a very limited quality hotel base and many properties are overpriced, badly managed, filthy and run down. Therefore whatever this hotel has to offer should be appreciated. I stayed in a suite and the room service and room quality was very good. The only hiccup was that the temperature control on th AC unit didnt work so we could either run it on full power or switch it off. The regular deluxe rooms though have a very small and aging bathroom. The beach in front of the hotel is not the best for swimming becasue or a steep sea access and high waves. Other beaches in Sri Lanka that are secluded in a bay have a blue and calm water. But the hotel pool is very nice and I only swam in the pool. Overall the room and restaurant staff were very friendly. Buffet breakfast had good choice of food although the Sri Lankan dishes were unnecessarily very spicy. If they want the foreigners to enjoy the local food they should simply skip the copious amounts of chilli than ruin the taste and the stomach. Without chilly the dishes could be very tasty and healthy.

Room was immaculate and comfortable. Pool was enticing. Service was great. Food was ok, but would have been nice to have had some of the beautiful local desserts on the buffet. Staff extremely helpful when we had a problem with the car. We had a great stay once again - enjoyed our previous holiday here as well. Would recommend gladly.

Excellent service I had a good holiday without any inconveniences.

Room smelled terribly of damp, within few hours dampness penetrated contents of suitcase. Headache from the bad smell. Floor was wet and sticky. When we got home, everything in suitcase was damp and had that horrible smell!

Actually liked my stay in Tangerine a lot regardless of the overall negligence which is so typical in that area. Local people are kind and friendly never asking much for service.