We walked here from the bus station (13 min) - if you have rolling luggage it should be durable as this is on a dirt road. Easy parking out front, standard breakfast, not a bad location for walking around this small town.

Not a great place. Our room was quite cold and the radiator didn't work. After notifying the staff about this 2 times they looked at it but couldn't fix it themselves as they didn't have the right tool. So we had a very cold first night until they fixed after a third notification from us the day after. Nobody at the hotel speaks a word English which obviously could be a problem. The hotel is also a bit off and up a steep hill, not terrible but not ideal. Breakfast only consists of sweet stuff.

I arrived at the hotel to find it all closed up and no one to be found. I had a reservation confirmed by wotif on itinerary no 721595860299 for 11 Oct -14 Oct. After 30 mins of looking around and finding no one and curtains drawn (I arrived at 1pm) I found someone who told me he thought the hotel was going through some renovations. Angrily i got a taxi to the town and checked into Kosten Aike Hotel (and paid an extra $160 USD for that stay). Am I annoyed....sure am. I could not contact wotif by email as your website only contact by phone to NZ. Expensive and I only operate my mobile using wifi. I had to contact a friend of mine who made contact with wotif NZ to request a refund to my account. I have received no email contact from wotif. No apology and I guess the extra money I paid for the new hotel wont be given. In all a bad experience in El Calafate. Till now Sat 15 October I have received no refund. I expect wotif to get this to me ASAP