Customer service front desk ywas

Don’t call this place pet friendly when the fee is $100

Friendly pet hotel at $100 fee. That is NOT FRIENDLY

Room was very nice and comfortable

N/A

It was everything all the other reviewer said, fantastic property. would be great for long stays.

I searched weeks for the right place for my fiance, myself, and our daughter to stay. We wanted a place with a pool. This trip was so our daughter could spend time with her boyfriend and we would relax by the pool. Well that did not happen and we were extremely disappointed.

Womderful

It's a very nice hotel. Dallas checked us in and was full of helpful tips. The room was quiet and comfortable. Would recommend.

Rooms on the small side, but super clean and the coffee was great!

Nice

The people were very friendly and helpful. I thought the morning breakfast was good. The room was ok. It was nice to have a small working fridge and plenty of space. Controlling the temperature of the room seemed difficult as the AC unit blew cold air directly on where my child was sleeping. We found out during the trip that they are removing their indoor pool, which is unfortunate because it looked quite nice.

New property very nice

Great overall er

I enjoyed our stay the room was very nice and had all of the items needed to make the stay easy and accommodating. There was a group in the room next to us (120) that was being very loud at 3 AM on 02/25/24 so I called the front desk and the issue was resolved and did not have any more issues with that. The staff was very friendly and helpful.

Very clean staff super friendly

Excellent service. Great amenities, superior rooms.

It was very clean and quiet, staff was very nice. A great value for a family

Very nice hotel. Very clean. Very pleased.

Great

Great!

TownePlace has always been my place to if I needed a room but I stayed there on November 13 and the 15th. I got in bed and discovered the comforter on the bed was dirty and it was obvious because it’s white, so I took it off the bed and went on to sleep. I came back a day later and received that same room I was in on that Monday and got in the bed and discovered the comforter had blood on it so I look the comforter over and realized it was the same comforter from Monday night with the same dirt on it. Apparently they didn’t take the comforter off to wash it as the should do every room when a customer checks out. I called front desk and told the clerk and she offered me another comforter and an apology but I feel that wasn’t enough because that was very unclean. Blood on a dirty comforter.

All good.

The hotel is advertised as none smoking. My daughter has bad allergies. The room smelled of smoke very bad. We weren’t provided another room instead they bombed it what ever that was. My question is why did housekeeping not notice this. It’s bad because otherwise was ok. But lack of being offered another room will probably stop us from staying again.

Friendly staff and conveniently located to the University and dining options.

Cleanliness, too bad the fire pit was off

The staff at this location is AMAZING!! So very kind and caring from the moment we walked in to after we checked out!

Everything about the business was magnificent

Comfortable and clean hotel. Breakfast was good !

I loved the room! It had a kitchen with everything we could need and everything was clean and fresh.

The staff were kind and courteous.

Very clean accommodations and comfortable beds. We were not there much and didn’t use the pool but everything we saw was taken care of. Staff was friendly also.