Staff is and copretiv. Break fast Good and higenic .room is nice .room service is also good

It was nice. Cooperative staff. Good morning breakfast.

Really good value for money! Would def stay here again.

I will certainly recommend this hotel to my friends. Staffs are very helpful & polite. Whenever we informed about any problems they were trying to make that right ASAP . I am overall satisfied with this hotel but only one thing I found disappointing to me that although the hotel in Kolkata but not many Bengali dishes on the menu .

I will certainly recommend this hotel to my friends. Staffs are very helpful & polite. Whenever we informed about any problems they were trying to make that right ASAP . I am overall satisfied with this hotel but only one thing I found disappointing to me that although the hotel in Kolkata but not many Bengali dishes on the menu .

We stayed here for three nights. Room is very nice. we are disappointed because swimming pool is under maintenance. At the time of booking they did not mention about maintenance of the pool. Food quality is not very good. Breakfast is ordinary.

We stayed here for three nights. Room is very nice. we are disappointed because swimming pool is under maintenance. At the time of booking they did not mention about maintenance of the pool. Food quality is not very good. Breakfast is ordinary.

I booked this hotel for a room with 2 beds so 4 people can sleep. Based on what they shown on hotels.com site they had rooms which can sleep 4 people. But the room (#605) which was given to me had 2 single beds in that, and me, my wife and our 2 sons (12 and 6) could not fit on those. I contacted the front desk and they said these are thr rooms for 4 people. I would have never booked this hotel if they specified that 4 people can not sleep in single beds.Please avoid this hotel if you are a family/group.

Not very good

Over all hotel was good, but front desk staff needs more training on CUSTOMER SERVICE!we were not greeted properly, front desk staff seems to be upset and wouldn't smile, it took me about 1/2 hr to check inn due to his lack of training and knowledge. Gave me wrong room so i had switch room.

Over all hotel was good, but front desk staff needs more training on CUSTOMER SERVICE! we were not greeted properly, front desk staff seems to be upset and wouldn't smile, it took me about 1/2 hr to check inn due to his lack of training and knowledge. Gave me wrong room so i had switch room.

The room service was prompt and good although when we ate in the restaurant the food was some time in arriving and wasn't as good as the room service food. Our overall experience was good and we would stay again.

How come it's 4 star? Dirty, room was smelly, Mosquitos, poor breakfast, dust were everywhere.

Well, iIhave to say that the hotel staff are unbelievably sweet and helpful. Every day the room was cleaned on time and spotless. Room service was also very good. The front desk answered all my questions and let me use the phone.The last night, i got terribly sick and had to be taken the hospital. the staff was so helpful. they took me to the emergency room straight away. They waited with me there and helped talk to the doctors about my situation. After I was released ( I had to catch the plane- WHICH THEY EVEN CHANGED MY FLIGHT FOR ME :) ) they brought me back to the hotel and let me sleep and have a late check out. They had one of their staff members stay with me to see if I am okay. On top of this, they even drove me the airport and even checked me at the airport.Talk about good old Indian hospitality. I was taken care like a family member. I am still emotional when I think about all the care, love and consideration they gave me!I really recommend this hotel. Its clean, nice looking and the staff are amazing! Thanks again to all the staff!!!!!Namaste,Natasha

Well, iIhave to say that the hotel staff are unbelievably sweet and helpful. Every day the room was cleaned on time and spotless. Room service was also very good. The front desk answered all my questions and let me use the phone. The last night, i got terribly sick and had to be taken the hospital. the staff was so helpful. they took me to the emergency room straight away. They waited with me there and helped talk to the doctors about my situation. After I was released ( I had to catch the plane- WHICH THEY EVEN CHANGED MY FLIGHT FOR ME :) ) they brought me back to the hotel and let me sleep and have a late check out. They had one of their staff members stay with me to see if I am okay. On top of this, they even drove me the airport and even checked me at the airport. Talk about good old Indian hospitality. I was taken care like a family member. I am still emotional when I think about all the care, love and consideration they gave me! I really recommend this hotel. Its clean, nice looking and the staff are amazing! Thanks again to all the staff!!!!! Namaste, Natasha

Location wise is very good but service is not so good

Hotel and Room was good. Bathroom tiles and finishing needs a good eye of maintenance. AK.

Hotel and Room was good. Bathroom tiles and finishing needs a good eye of maintenance.AK.

Good Staff, Nice room and ambiance. Food is ok..Whenever needed a taxi, they have provided instantly. Love to stay again.

Good Staff, Nice room and ambiance. Food is ok..Whenever needed a taxi, they have provided instantly. Love to stay again.

A very good Hotel in a city like Calcutta where land is at a premium. Taxi driver from the airport had difficulty locating it. We were upgraded to an executive suit at no extra charge. The only drawback is gaps in louvered bath room window attracting lot of outside dust. It must be improved as a matter priorty. We used Hotel to arrange local site seeing and found the services excellent & safe with experienced hotel chauffer. Laundry services perhaps one of the best on our tour in India. A business hotel not centrally located but if you want to visit around Calcutta with experienced hotel staff driver, then we highly recommend this hotel to any visitor to India.