Good rooms clean and modern but the food is very overpriced for what you get. Not great buffet selection would not eat there again

Positives- Easy walking distance from town center. Spacious lobby, nice looking pool comfortable bed able management Negatives- Hallways are humid and uncomfortable. Most likely due to indoor pool that is below the halls. Air Conditioning works but takes awhile to cool room, and bathroom does not get cool easily. Potential maintenance issues as daughter's room smelled of a sewer in the middle of the night. We wanted a refund, but could not as we booked through this 3rd party, so we will try to deal with them. Mgr was professional and did what she could, but we were left with a less than positive feel with the place.

Customer Service was amazing! I loved every single minute of my stay! The staff was super welcoming and nice, the room was amazing, and I loved the buffet option! Highly recommend this hotel!

The staff were friendly and polite. Rooms could have been a bit larger and room chairs were low.

Close to city. Parking opportunities.

Very good hotel, clean, friendly and efficient staff. Good location.

Great location just outside the city walls. Easy walking distance into the city. Hotel was clean, with great facilities. Good selection of food at breakfast which was always fresh.

Amazing hotel.indoor and outdoor pool.good breakfast ,friendly staff.walking distance to the city centre.I wish I could stay longer.

Overall a nice hotel that kept my kids entertained.

The people at the front desk were amazing. Very courteous, friendly and helpful. Of note is Duarte who helped us immensely with booking dining options. We loved the 4 outdoor pools and one indoor pool. The grounds were also very well kept. The only thing is we wish the fences at the back pool was higher for more privacy. We would also have appreciated more bathroom amenities such as lotion, cotton swabs and ear buds. But we did appreciate the free drinks in the fridge.

Location was great for travelers with a car. Good breakfast!

Wonderful stay

The bus ( Flixbus ) Dropped me bang outside the hotel. I thought check in allowed was a bit late. HOtel was fab - great staff, food , ambience, rooms were well appointed. There were refillable soap and shampoo but conditioner was missing and so was the moisturiser so carry your own. It is practically within the town centre just outside the wall so don't be put off as it is a three minute walk into the old centre. Nothing i sfar away in Evora.Will I stay there again - yes !

Liked Hotel good location the Hotel staff was helpful very nice friendly Beds comfortable clean lots of self parking but terrible air conditioning did not work properly and room was very warm surprised for a newer hotel to not have good air conditioning..Breakfast buffet was average not much COVID protocol as far as everyone touching all the serving utensils..

A new hotel with great staff. Has a indoor and outdoor pool.

A new hotel with great staff. Has a indoor and outdoor pool.

Well located, the personnel is nice and helpful. We had a great time.

Free parking was a definite plus. Service in the restaurant for the a la carte menu was excellent. I think buffets are overrated at most hotels.

Free parking was a definite plus. Service in the restaurant for the a la carte menu was excellent.I think buffets are overrated at most hotels.

Would like a small but proper bar in the reception area serving more than just Super Bock and also provide tea or coffee without staff having to go to the kitchen and beverage is then cold when it comes back to reception

Hotel great and well located. Food for dinner,off menu,and breakfast,buffet horrible.

Hotel great and well located. Food for dinner,off menu,and breakfast,buffet horrible.

Great stay, staff were all very helpful except our waiter on the first night who could care less. Close to walled city. Enjoyed our stay.

Property and rooms were great. Walking distance to many shops and restaurants.

Pools and spa were great. Wish it had a jacuzzi tub.

Good location especially if you travel by car, good and convenient room,very good breakfast.

Enjoyed it completely including the friendliness, competency and positive attitudes of all staff

The room temperature control never cooled off the room Way too hot

Great experience at this facility. We did not have our room available for us because of some computer hiccup. They had to offer us a smaller room. Not a big deal for a one night stay. Customer service was amazing. We’ve been offered free dinner with wine, free garage parking. Great facility, clean rooms, excellent choices of food for dinner and breakfast. 5 star for customer service, hands down. Would stay again. Thank you kindly.

Good location, just outside of old town. Walkable, easy parking, good pools, easy buffet dinner and breakfast.

Can not be more pleased with staff. From the very beginning to the last moment of checking out. Room we reserved was not available and we had to settle for a smaller room. Not a big deal for one night stay. We were given free dinner with unlimited wine, garage parking. Every staff member was so nice and apologetic. Great dinner and more than adequate breakfast. Would definitely recommend this hotel and stay there again. Thank you.

The breakfast buffet and service were good. The room could use more comfortable touches.