Good hotel in an excellent location, right next to the main pier.

sewerage runinng outside of front of hotel, the noise from beach parties started about 9.00 p.m. untill 5.00.a.m., then the builders sarted work at 7.00. a.m. beds were very hard, breakfast was very basic, taxi took 4 hrs from airport, would not stay there again.

Hotel staff polite and courteous, though all new and appeared to be teenagers. Hotel surrounds sterile and unfinished in places. Room overlooked beach (side view) and directly into neighbouring hotel rooms. Not pleasant. Food very basic and western. No local dishes. Distinctly Chinese feel. Overall, 3/5.

Contrary to some other reviews, I found the front desk staff (including the manager) to be very kind and helpful. The hotel is in a good location (for Serendipity beach), only a 2 min walk to the beach (which is rather disgusting with so much trash), surrounded by many restaurants, cafes, and small shops. I stayed on the 4th floor and my room was quiet throughout the night, though the first room I was shown to was right next to the elevator and I could tell it was going to be noisy, so I requested a different room and the manager obliged. Bed was one of the most comfortable Ive slept in during my 3 month tour of SE Asia. Breakfast buffet was simple but decent. Wifi was horrible - very intermittent and whenever it was working, it was painfully slow. Overall, I had an OK experience, but likely wont stay again as there are many other nice hotels a bit further back from the beach that are much more competitively priced.

Contrary to some other reviews, I found the front desk staff (including the manager) to be very kind and helpful. The hotel is in a good location (for Serendipity beach), only a 2 min walk to the beach (which is rather disgusting with so much trash), surrounded by many restaurants, cafes, and small shops. I stayed on the 4th floor and my room was quiet throughout the night, though the first room I was shown to was right next to the elevator and I could tell it was going to be noisy, so I requested a different room and the manager obliged. Bed was one of the most comfortable I've slept in during my 3 month tour of SE Asia. Breakfast buffet was simple but decent. Wifi was horrible - very intermittent and whenever it was working, it was painfully slow. Overall, I had an OK experience, but likely won't stay again as there are many other nice hotels a bit further back from the beach that are much more competitively priced.

New hotel, poor finishes, leakin shower and toilet. Staff inexperienced and not so helpful. Close to beach and bars at serendipity beach.