Budget price good, location very convenient, good parking. Old building but comfortable and affordable on low budget.

Based on many recent 5-star Google reviews, I decided to give Paramount a go. Very impersonal. Door keycodes intermittently work. Curtain doesn’t even cover the window width. Crudely installed in-wall air conditioner blanketed in thick dust and missing filter and cover - which were both left (uncleaned) in kitchen. Plumbing leakage in shower. Internet router with bright lights on bedside table. If this wasn’t bad enough, I revisited the Google reviews, not understanding the 5 star descriptions. I cross matched the 10 most recent reviewer names with names of “virtual assistants” (call centre support workers) - based in the Philippines - who are contracted by the motel owner. Their LinkedIn profiles proved that employees of the company that managed the motel actually generated fake reviews to artificially boost the accommodation rating. The Brisbane motel number and the “hello” email address simply diverts to Cebu in the Philippines. So much for being “consistent, quality and local” [byline of management company Facebook page]! Upon raising all of these issues to the owner of the management company, I was told that my emails would no longer be read and that I had “an axe to grind”. I simply asked for a full refund, nothing more. The matter has been formally lodged with Queensland Dept of Fair Trading.

Liked the room and location

No milk supplied for coffee and motel staff unresponsive when I raised this. No shampoo only two conditioners. Such a late check in with no flexibility on check in or check out without huge fees. Bed really uncomfortable as well as pillows

I found our stay to be satisfactory to our needs. It was central to parts of the city we wished to explore.

I didn't like the multitude of emails sent post booking. Surely a lot the information provided can be reduce to one email. I also did not like the door lock system. Very difficult to see numbers in low light times of day. Lock also located at my waist level. Had to kneel down low to see relevant numbers to push. Had difficulty providing ID and personal details online. Could not access system as the phone number registered in the system was not current. Had to call up to get assistance. A very stressful and time-wasting process. No formal receipt provided online. The so called receipt provided had minimal information.

The stairs were very steep bordering on illegal.No lighting in passageway arrived back 9pm .Car park 20 was being used by some one else worried all night about being in unallocated car park.Light in bathroom just kept flashing when you turned on terrible.Other tennant kept opening and shutting doors all hours of the night.I know this sounds like a whinge but all is true .I am a registered builder the stairs are bordering on dangerous.

Location good, and, if in a rear room, quiet. We were told "Block P, Apartment 19". There was no marking of any block, and another resident simply said "try room 19". The secure access a good idea, but the height of the lock combined with the small numbers (there were 7 of them) made access fiddly. No marking for a car park for our room number. Only one mug, one glass and one teaspoon in room.

Nice and clean and located in good area as in walking distance to everything

The motel was conveniently situated for what I had to do I didn’t get in until late but everything was straight forward for me too get in the room thank you

Enjoyed our stay here after a long drive and being at hospital It was lovely just to pull up and park Make a coffee have a shower and just relax Bed comfortable Clean towels shampoo conditioner body soap Also tea coffee. I did like the fresh cold water available in fridge Close to Princess Alexandra Hospital Would totally recommend

Was not a very clean unit . Getting access code to unit was a night mare

Tried to get into room at midnight passcode would not work tried for over half an hour. Could not get any help from motel . Had a guest from downstairs try for me he could not get in. Now, they are trying to say i was putting a passcode in incorrectly, so they dont have to refund me my money. Would never stay here again Disgusted

Property was nice an close to the mater hospital

I love all of it

Close to public transport and big space

Had not received room code so had to call at 3pm to get it. No milk in the room so unable to have tea or coffee.

Room was clean and tidy. Facilities were adequate but becoming worn. Automated keyless access with no management on site was problematic. Good location with transport options close by

Awesome stay thankyou. Room was great, nice and clean, comfy and a beautiful quiet space. Thanks so much for having us, we will be making this our spot in the city.

This place needs a complete renovation. Everything is old. The linen on the bed was clean. The fridge was dirty and our food froze overnight so we had to chuck it out. The check in was all done over the phone and we had to give out personal information which we were not happy about. The person we spoke to was in the Philllipines. I would not recommend this motel to anybody and I will not be coming back.

Loved it an can’t wait to stay again

It was clean, comfortable and great value for money

Location it being close to everything,space in unit. Wish check in could be earlier so could rest before early events.

All good but some minor maintenance needed. Glass shards on main room floor, in second bedroom shower taps very tight and shower head leaks, whole tap in sink comes off sink when turned on and bathroom door doesn’t close.

The shower in the room is as dripping all night, presumably they knew it as the shower head was upside down and dripping upon arrival. The hairdryer didn’t work as the PowerPoint was pushed in/ broken. There was as not full curtain coverage in the second room either.

Checkin is online, you have to download an app and even after that I still had to call them. It was all very complicated and inconvenient and took much, much, longer than the 3 minutes they promise, more like 15-20 minutes. There’s no reception or staff on site. I wasn’t expecting much from a place at this price point (this was a last minute booking and there wasn’t much available in that area), but I do expect cleanliness and a basic level of comfort. I got neither. There was a crusty, mystery stain on the middle of the carpet and the room smelt really awful. It smelt of sick tbh. I had to spray perfume everywhere but it didn’t work because what was causing the smell was still there. It looked like a very basic clean had been done in so far as whatever the stain had been had been scraped up, but no proper clean had been completed. Then again, it might have been something else causing the smell. It’s a mystery I wasn’t inclined to investigate too closely. No staff on site to help with this and presenting a room to a guest in that condition is not on, no matter what the price point. To top off the experience, the beds were like lumpy concrete. Needless to say, we got no rest. Never again!!

Close proximity to the Gabba

Location was the only thing going for this place. The Motel should be condemned, the room was dirty. The Air con sounded like a truck, the carpet was filthy, we had no hot water in the shower, the TV only half worked, the bed was just about to fall to pieces, paint was falling off dirty walls and ceilings. This is the second and last time I will book with wotif, each time the pictures don't fit with reality.

Enjoyed our stay

The accomodation was fine. The checkin process was painful.

I have to say I'm really not happy with the room. It is dirty. There's bits and debris all over the floor, the kitchen work surfaces are not clean. The aircon is full of dust and above the head of the bed. No lights in the side lamps. The fridge is dirty and there's mould or debris on the shower head, a used rasor in the shower and not even a working toilet roll holder.

Quiet straight forward accommodation