Wonderful coloial Hotel, parking onsite, great food and drinks. The terrace view of the Plaza Mayor and the neighbouring mountains is breathless. Will definetely come back.

Excellent service very friendly staff

The hotel is on the main square in a historic area, friendly staff, nice terraza bar with beautiful views of the mountains, the church and the Plaza Mayor

Hotel rooms are very comfortable and super clean. Hotel staff really nice. I would totally recommend!

on the Main Plaza - great location to be able to walk around the area.

Best location if you want to be in the middle of town. Kids had a great time too. Staff is very helpful and polite. Highly recommend.

Very good Hotel

Horrible experience. I recently stayed at Hotel Plaza Mayor in Villa de Leyva, Colombia, with high expectations due to past experiences. Unfortunately, the hotel failed to meet these expectations in various ways. Despite the beautiful location and terrace, our stay was marred by poor customer service and management issues. The restaurant manager, Sofia, was unhelpful and rude, failing to deliver on promised surprises for my birthday. The waitress was excellent, but her efforts couldn't compensate for Sofia's poor attitude. We were also kicked out of the terrace after 10 pm, and a pre-paid mariachi serenade was disrupted due to false complaints from other guests. Upon arrival, no one offered to help with our luggage, and the front desk staff showed no sense of urgency or customer service skills. The TV in our room didn't work, and when we reported it, the staff offered to help at midnight, which we refused. When we returned to the hotel, the TV still wasn't working, and we were moved to another room, where we found a dirty bathroom and a shower full of black hair (despite my wife being blonde). These issues stem from a lack of training and operational leadership, leaving us extremely dissatisfied and ruining my birthday weekend. I would not recommend this hotel until management addresses these issues."