The local was absolutely perfect and the property had quaint features.

The hotel amenities like the game rooms, welcome smores, and outdoor firepits were awesome. The rooms themselves were not special - there were temporary fixes in our room that were poorly done and just clearly - very - temporary. The beds felt very small and the rooms were small as well. Coffee machine in the room didn't work but there was coffee available in the lobby. Overall, the games were great for the kids but I couldn't sleep at night in the uncomfortable room, so probaby won't stay again.

Super perfect location would recommend everyone to stay here when visiting San Francisco

Nice place, the bathrooms were a little rough… just a little. The bed was comfy and the room was spacious. Remote looked like it had never been cleaned.

Great location for looking at the bridges and bay, the lovely wharfs and pier 39 with all its shops and restaurants and for catching the old trams into the city centre. lovely stylish and clean hotel. The s’mores and Halloween candy were a great extra

Very nice hotel near the water. Stylish decor Good area No restaurant in hotel

Loved it! We will definetly be back with our kids. We loved the location and the courtyard area. The room was fun, clean and had a great balcony but the bed was a little firmer than I like.

This hotel is all about location! The staff were very professional and friendly, rooms were cleaned daily during our 4 night stay. No issue with cleanliness here. The hotel is older but has had renovations in recent years that have kept it up to date. With the age comes some minor issues like the hard to open patio door, toilet would run sometimes and the closet door was in need of adjustment as it kept coming off the track. The common areas are could use some TLC (upholstery on furniture is worn/torn, games room and some of the games in need of minor repair) but nothing that would prevent us from returning. Close to all amenities and many local attractions such as Pier 39. Our particular room even had a view of Alcatraz! Due to the Zephyrs great location we were able to save a lot by just walking or taking the Waymo driverless taxi (a must do while you are in San Francisco by the way). If you do bring your own vehicle be prepared for $64/day parking fee (as of Oct/2024). All in all a great stay.