Staff could speak English. Nothing was too much for them. If you needed towels they were instantly brought up. My first night the wifi on level 3 didn't work so I had to pack my stuff back up and was moved to level 2. Happened very quickly with little fuss. Out of 8 nights one night had extremely loud music from the neighbourhood. Couldn't sleep even with earplugs. Can hear neighbor's sleeping through the walls as well or having sex.Hotel is very far from everything and is in an industrial area. You will hear machinery every morning from factories. Cost approx 20 euros to get to centre of Madrid by uber.

Staff could speak English. Nothing was too much for them. If you needed towels they were instantly brought up. My first night the wifi on level 3 didn't work so I had to pack my stuff back up and was moved to level 2. Happened very quickly with little fuss. Out of 8 nights one night had extremely loud music from the neighbourhood. Couldn't sleep even with earplugs. Can hear neighbor's sleeping through the walls as well or having sex. Hotel is very far from everything and is in an industrial area. You will hear machinery every morning from factories. Cost approx 20 euros to get to centre of Madrid by uber.

There was a drawer missing in the bathroom cabinet. The safe was impossible to open (also no directions and it seem like one of the key was missing). The shower doesn’t indicate which side is the hot or cold water and the water floods from under the metal ring. The bed sheet and pillows had huge yellow stain right in the middle of the bed. Lastly the floors make this awful sound when you stepped on them as if the tile were loose underneath. And let’s not forget the hallways were almost pitch dark. The only good thing we’re the maids (cleaners). Also there’s nobody to neither open the door nor assist you with your luggage.

The rooms could benefit from tea/coffee making facilities. The property might be a little too remote for some people's liking but overall the cost of the rooms more than made up for the minor negatives.

Arriving at the hotel I was greeted by a friendly English Speaking member of staff and his Spanish Speaking colleague. Very professional. Check in was smooth, room extremely spacious and very opulent in the Eastern Sense (Hotel has Chinese owners so everything is over the top but nice). i stayed in three rooms in total over a few nights - there is a choice of firm or luxury soft bed, and everythinng is very new, although some minor maintenance matters were pointed out such as a loose tile in my first room and two rooms with fridges that did not work, however both were fixed immediately, as well as a loose shower head and everything was perfect. Its actually incredible value for money and if you are fussy and want something fixed the staff are more than abiding and get the job done very professionally. They even lent me an iphone charger and accommodated a very late return checkin after midnight as the reception is open 24/7. Id have to say Im looking forward to staying there again in the future. Parking was free as was the internet also.

The Hotel is in the middle of an industrial estate, it had a restaurant but was closed, so unable to get a drink, meal or breakfast on site, There is an urbanisation about 10 minutes walk, but this also does not have much choice

The Hotel is in the middle of an industrial estate, it had a restaurant but was closed, so unable to get a drink, meal or breakfast on site, There is an urbanisation about 10 minutes walk, but this also does not have much choice

This is a Chinese owned hotel in a shady area. All the interiour is imported from China. In other words it looks nice from a distance but it doesn't function or last well. The bathroom was poorly constructed and the water could not even flush away. The bed was too soft for European people and I could feel the springs in my back. Actually the best thing was the TV because it was Korean. The people at the desk were very nice and helpful.

The only bad thing is situation, need a car or walk a lot

WE CHECKED INTO HOTEL ON 14TH OCTOBER 2017 TILL 18TH. STAFF WERE VERY FRIENDLY AND HELPFUL WHEN WE CHECKED IN. ROOM WAS VERY NICE, CLEAN AND SPACIOUS. OPENED THE CURTAINS ONLY TO SEE SCAFFOLDING ALL AROUND. VERY DISAPPOINTED WITH THAT AS NOWHERE DID IT MENTION THAT THE HOTEL WAS A BUILDING SITE OTHERWISE WE WOULD NOT HAVE BOOKED HERE. THE STAFF NEED TO BE MADE AWARE OF THE SURROUNDING AREAS AS THEY WERE NOT VERY CLEAR ABOUT THE TAXI FARE OR HOW FAR ANYTHING WAS.SATURDAY NIGHT AND SUNDAY NIGHT WERE VERY PLEASANT BUT MONDAY MORNING AS SOON AS THE BUILDING WORK STARTED IT WAS UNBEARABLE.THE FIRST TIME WE USED THE SHOWER IT FLOODED BUT WAS OK AFTER.ON TUESDAY NIGHT EARLY WEDNESDAY MORNING IT RAINED HEAVILY AND I WOKE UP VERY EARLY AT WHAT I THOUGHT WAS THE SHOWER RUNNING. BUT IT WAS WATER COMING INTO OUR ROOM FROM THE CEILING BY THE DOOR. THE POOR STAFF BROUGHT A BUCKET AND MOP BUT TO NO AVAIL. AFTER AN HOUR OR SO, SOMEONE IN MANAGEMENT CAME TO ASSESS THE SITUATION AND OFFERED US ANOTHER ROOM TO SLEEP IN. WE WERE MEANT TO CHECK OUT AT 12PM THAT DAY BUT LUCKY FOR US, MANAGEMENT ALLOWED US TO STAY TILL 3PM.THE BREAKFAST WAS OK, NEVER MUCH OF A CHOICE BUT THE COFFEE WAS GOOD.OVERALL, THE HOTEL WOULD REALLY BE NICE IF IT WAS MAINTAINED WELL. HOPEFULLY WITH THE WORK UNDERWAY THINGS WILL IMPROVE. I WOULD CHECK TO SEE HOW MUCH IT HAS IMPROVED IF I WAS TO BOOK AGAIN.IF THE IMPROVEMENTS WERE OF A HIGH STANDARD THEN I WOULD DEFINITELY COME BACK AGAIN

WE CHECKED INTO HOTEL ON 14TH OCTOBER 2017 TILL 18TH. STAFF WERE VERY FRIENDLY AND HELPFUL WHEN WE CHECKED IN. ROOM WAS VERY NICE, CLEAN AND SPACIOUS. OPENED THE CURTAINS ONLY TO SEE SCAFFOLDING ALL AROUND. VERY DISAPPOINTED WITH THAT AS NOWHERE DID IT MENTION THAT THE HOTEL WAS A BUILDING SITE OTHERWISE WE WOULD NOT HAVE BOOKED HERE. THE STAFF NEED TO BE MADE AWARE OF THE SURROUNDING AREAS AS THEY WERE NOT VERY CLEAR ABOUT THE TAXI FARE OR HOW FAR ANYTHING WAS. SATURDAY NIGHT AND SUNDAY NIGHT WERE VERY PLEASANT BUT MONDAY MORNING AS SOON AS THE BUILDING WORK STARTED IT WAS UNBEARABLE. THE FIRST TIME WE USED THE SHOWER IT FLOODED BUT WAS OK AFTER. ON TUESDAY NIGHT EARLY WEDNESDAY MORNING IT RAINED HEAVILY AND I WOKE UP VERY EARLY AT WHAT I THOUGHT WAS THE SHOWER RUNNING. BUT IT WAS WATER COMING INTO OUR ROOM FROM THE CEILING BY THE DOOR. THE POOR STAFF BROUGHT A BUCKET AND MOP BUT TO NO AVAIL. AFTER AN HOUR OR SO, SOMEONE IN MANAGEMENT CAME TO ASSESS THE SITUATION AND OFFERED US ANOTHER ROOM TO SLEEP IN. WE WERE MEANT TO CHECK OUT AT 12PM THAT DAY BUT LUCKY FOR US, MANAGEMENT ALLOWED US TO STAY TILL 3PM. THE BREAKFAST WAS OK, NEVER MUCH OF A CHOICE BUT THE COFFEE WAS GOOD. OVERALL, THE HOTEL WOULD REALLY BE NICE IF IT WAS MAINTAINED WELL. HOPEFULLY WITH THE WORK UNDERWAY THINGS WILL IMPROVE. I WOULD CHECK TO SEE HOW MUCH IT HAS IMPROVED IF I WAS TO BOOK AGAIN. IF THE IMPROVEMENTS WERE OF A HIGH STANDARD THEN I WOULD DEFINITELY COME BACK AGAIN

WE CHECKED INTO HOTEL ON 14TH OCTOBER 2017 TILL 18TH. STAFF WERE VERY FRIENDLY AND HELPFUL WHEN WE CHECKED IN. ROOM WAS VERY NICE, CLEAN AND SPACIOUS. OPENED THE CURTAINS ONLY TO SEE SCAFFOLDING ALL AROUND. VERY DISAPPOINTED WITH THAT AS NOWHERE DID IT MENTION THAT THE HOTEL WAS A BUILDING SITE OTHERWISE WE WOULD NOT HAVE BOOKED HERE. THE STAFF NEED TO BE MADE AWARE OF THE SURROUNDING AREAS AS THEY WERE NOT VERY CLEAR ABOUT THE TAXI FARE OR HOW FAR ANYTHING WAS.SATURDAY NIGHT AND SUNDAY NIGHT WERE VERY PLEASANT BUT MONDAY MORNING AS SOON AS THE BUILDING WORK STARTED IT WAS UNBEARABLE.THE FIRST TIME WE USED THE SHOWER IT FLOODED BUT WAS OK AFTER.ON TUESDAY NIGHT EARLY WEDNESDAY MORNING IT RAINED HEAVILY AND I WOKE UP VERY EARLY AT WHAT I THOUGHT WAS THE SHOWER RUNNING. BUT IT WAS WATER COMING INTO OUR ROOM FROM THE CEILING BY THE DOOR. THE POOR STAFF BROUGHT A BUCKET AND MOP BUT TO NO AVAIL. AFTER AN HOUR OR SO, SOMEONE IN MANAGEMENT CAME TO ASSESS THE SITUATION AND OFFERED US ANOTHER ROOM TO SLEEP IN. WE WERE MEANT TO CHECK OUT AT 12PM THAT DAY BUT LUCKY FOR US, MANAGEMENT ALLOWED US TO STAY TILL 3PM.THE BREAKFAST WAS OK, NEVER MUCH OF A CHOICE BUT THE COFFEE WAS GOOD.OVERALL, THE HOTEL WOULD REALLY BE NICE IF IT WAS MAINTAINED WELL. HOPEFULLY WITH THE WORK UNDERWAY THINGS WILL IMPROVE. I WOULD CHECK TO SEE HOW MUCH IT HAS IMPROVED IF I WAS TO BOOK AGAIN.IF THE IMPROVEMENTS WERE OF A HIGH STANDARD THEN I WOULD DEFINITELY COME BACK AGAIN

The only bad thing is traffic noise in the early morning...

It was an okay hotel for 1 night stay.

Recomendable. yA SON VARIAS VECES LAS QUE VOY Y SEGUIREMOS REPINTIENDLO

The check in and check out were extremely fast. The parking was easy. The staff was friendly.

Decent, not near much, and no breakfast

very good hotel, little to far from center of Madrid.

Stayed overnight .. very ok .. but I would not use for holiday