Too much noise in the rooms.

This is quite an amazing hotel with regards to facilities, choice of food and drink, comfort and general ambience. However there were a few things which made me question the professionalism. Firstly 2 days before my arrival i reciver an email saying that despite me booking my holiday over 6.months ago, that there was no room for me and i would be allocated a room at another hotel 7km away. I rang Cyprus to question this (from the UK) and was told reservations go home at 4pm and there was no duty manager. This is the 3rd year of attending this hotel, where i meet up with other family members who live in the Middle East. So half way for us both, so i was very stressed and upset. I had to get my daughter to intervene and luckily a few hours before my flight i had an email confirming my room was avaialable, but it was 48 hours of stress that i could have done without. Secondly, the "spa" onsite is awful. I had a pedicure, which was done in what seemed like their staff room. There was a member of staff eating her lunch and on the phone whilst all their handbags, shopping bags and food was just left on the manicure station. I wasnt asked if i wanted a drink and despite asking for the full pedicure i was just given a very bad polish. I couldnt wait to get out. Also the onsite shop, although very well equipped and lovely staff, is very tiny for the size of the hotel. And when i checked out i wasnt even asked if i had a good time or thanked for the return of the keys.

We stayed in fisherman's village in May '24. Great hotel, good choice of restaurants and very nice food.You can book restaurants via app ,but if there is no availability, just go to the restaurant and book it direct,they will fit you in. Service is Outstanding.Special thanks to cleaner Elena and waiter Veronica.Both ladies work very hard and always have smile on their faces. We definetely will go back.

We have absolutely loved our stay at Olympic lagoon. The food and drinks are amazing, the staff can’t do enough for you. The kids entertainment is on all day and the evening shows are fantastic. We also ate at the seven orchards restaurant and again the food and staff were amazing. Really recommend this hotel will definitely be returning.

We were asked what time we would arrive, we told them 3pm and we were virtually on the dot, check in was taking a little while and then we were told they had a “ nice room “ for us but unfortunately due to a late checkout it wouldn’t be ready until 19.30 that evening, they gave us another room upstairs ( we were staying in the Fisherman’s village) this was a very disappointing start as we felt we couldn’t settle in , but thought at least we should be able to secure a late check out ourselves when we left. We were told they couldn’t tell us until the evening before - again left in limbo. Eventually when we asked they said they were fully booked and we couldn’t have the same service essentially , the staff member said to check in the morning ( clearly wanted to pass the buck) after complaining to Expedia we received a phone call next morning , as a gesture of goodwill from management we could after all have a late check out , miraculously . Food was often cold and repetitive . Majority of staff were rude with few exceptions , made to feel things were too much effort , asked for some fresh milk as it was off at breakfast and a cup as we had already poured it into our coffee , the server rolled his eyes and audibly huffed as he took it away. Exceptions were Veronika around the pool who remembered what drinks we liked and when and Elena the housekeeper. The bathroom would flood from under the bath when we showered . Room was clean but pillows were very lumpy.

Amazing hotel! Lovely rooms, everything spotlessly clean. Everybody is so friendly, helpful and attentive. Swimming pool delightful. Food in the buffet restaurant and snackeria brilliant, highly recommend the apple martinis! Would give the Cypriot restaurant a miss unless you have a strong stomach - a taster menu so you don’t get to choose what comes out.

The truth about this property is that it is a good 4 star hotel. Buffet restaurant quality and selection is more 3 / 3.5 star. Asian, Cypriot and great Great restaurants very good but Asian excellent. Evening shows very good quality in good venue. As good member in family suite our room faced car park and motorway very disappointed. I would not return or recommend this hotel based on our experience. Room was not like pictures we had bunk beds in the room…. Overall pretty disappointed.

Just back from a fantastic stay at Olympic Lagoon. What a great well run resort. We had a Family Suite which had a King bed and twin beds in. The room facilities were really good apart from the mini bar. No idea why they couldn't pop in a few beers and some wine. However there were dressing gowns, slippers, a safe, teas and coffee, a hairdryer, iron and ironing board. There was excellent WiFi throughout the resort. The food options here were really good. The buffet had such a great choice at all meals. For breakfast you could order pancakes or omelettes at your table. Apart from that a selection of most things you could think of. For lunch the sushi was lovely and we had some every day. We went to 2 of the a la cartes that you need to book in advance. We found some availability but you probably need to book these as soon as you arrive. They did offer to do it at Guest Services for us but we did it online.Captains Deck was the Cypriot restaurant and we found it a bit hit and miss. Quick service though so we didn't eat as much as we would have liked as the plates were piling up. Garibaldi's was the Italian restaurant and the food there was lovely. We had a 9.00 pm booking though and ended up rushing through our meal as there was no-one left there apart from us and the staff understandably seemed keen to close up. The pool bar staff were absolutely amazing. They were all so efficient often taking and making 3 or 4 different orders at a time. They were also really flexible at mak