Beautiful location. Good food. Easy access to the beach. Some of the hallways have a rotting water/ sewage smell. I mentioned this to multiple staff members. They shrugged and said, “What smell?” I took from that, “This is Thailand, things smell.” Otherwise great hotel.

It was really really really really nice. View is amazing, breakfast was delicious. Beach front hotel is calm and beautiful. I’ll go back there with my family.

Nice place, comfy bed, great balcony. The staff is super friendly and check in was easy. Location is fine. Not a ton of things to walk to unless you walk up/down a huge hill on the road but right on the beach, great views. There was a smell in our bathroom that I didn’t love but nothing unbearable.

a great and affordable stay!

The so called fittness room didn't offer any proper fitness equipment, no trainers or weights, only treadmills. Just below the balcony, with a fantastic view, there was a workshop where they started to saw at Christmas morning at 8 am. Just next to the workshop they started to burn the waste in the morning so we woke up on Christmas with smoke in the room and a noisy saw. The service was not what we expected for this price. It's much more expensive than the Hilton Millenium in BKK and by far not even half of their service. It's a B class hotel, overpriced and missmanaged for my opinion.

Nice place . Great view . Perfect see . White sand .

Very Nice property management staffs everything is good....

Location to beach was good .... room right next to a walk way where people could look into your room, not good

3rd time staying here, always amazing, you can’t beat it in terms of location and views for the price. Very clean rooms and nice staff. Breakfast selection was limited but that’s to be expected in the off season as a lot of food would go to waste if there was a big spread. Top floor pool could do with some renovation of its tiles.

This place is in great location. The beach is in front of hotel. I just stay one day so I can not complain too much but the towels and the pillows was not clean.

What an amazing hotel, rooms open up to balcony overlooking the ocean. The hotel itself could use a little maintenance and updating. But, wow...open the sliding glass doors, turn on the fan and sleep to the sound of the ocean. Great breakfast. Great staff. Walk to the beach!

A bit too far away from the local eating and drinking places. But views from pool and beach very good

A bit too far away from the local eating and drinking places. But views from pool and beach very good

Convenient to the beach very friendly staff. Breakfast was good

Room service is very late. There is no massage on the roof top. The tiles in the pool are broken and the iron core is dangerous. Because of the sea view, the view is good in any room Breakfast was almost similar for four days and almost vegetarian. I wish I could keep my way down to the sea. I am sorry that I can not see better things than two years ago. Lock your visit with the old key. I want you to be replaced by a smart key. There is only one restaurant around. The restaurant closes at 8:30.

The people were ever helpful. The view was great also for sun rise and sun sets.

Very nice location and great service. However, I felt the room could use some updating. The ceiling in our room leaked. Also the shower pressure was so low and the shower head sprayed everywhere it was almost unusable. The breakfast included in the room was not good and definitely did not appear sanitary. Ultimately, the staff made the stay a lot better and were very helpful.

Amazing place. We got the room with the pool right off the patio. Got room service drinks delivered to the room to watch the magnificent sunsets. Beach is a short walk down the stairs. We have our own little cove with clear water and sea life swimming around...good for snorkeling or just taking a short little swim with your goggles. There is a nice strip of restaurants a short walk down the beach...not more than 2-3 minutes...with delicious Thai foods like chicken skewers, spring rolls, chicken curry and grilled prawns. Would stay here again and would absolutely pay the extra cash to get the poolside room with the view. Staff was incredibly friendly and helpful...always smiling. Great breakfast bar free with room. Good vibes around this place. 10/10.

3 stars hotel with 5 stars view. Views are amazing from our private pool access room.

The location is excellent. Surin beach is right below the hotel and the water is crystal water!! There is the best restaurant in phuket just at the beach. We also love the massage service and rooftop beach (highly recommend to try both) provided by the hotel where you can relax completely or enjoy the overview of the entire beach! The only thing to improve is the shower that it’s blocked and the water doesn’t run smoothly.

The location is excellent. Surin beach is right below the hotel and the water is crystal water!! There is the best restaurant in phuket just at the beach. We also love the massage service and rooftop beach (highly recommend to try both) provided by the hotel where you can relax completely or enjoy the overview of the entire beach! The only thing to improve is the shower that it’s blocked and the water doesn’t run smoothly.

Nothing really to complain about with this hotel. You will be pleased. Especially if you have an ocean facing room!

Nothing really to complain about with this hotel. You will be pleased. Especially if you have an ocean facing room!

It was beautiful. We loved the place

It was beautiful. We loved the place

The staff have poor English and the resort is doing renovations with people staing there so very noise and painting work all around the room.

We chose this hotel because of the proximity of the ocean and the spectacular views and we certainly werent disappointed in that respect. The ocean views are amazing from every room, the restaurant and the pools.While the rooms were fine you probably wouldnt pick this hotel if it wasnt for the views. Maintenance doesnt seem a high priority with management there. Though its only a 10 min walk to the main street it is a walk where you dont really pass any shops at all on the way so in that respect is not on the best side of Surin

The room and hallway was so hot. Not clean. "................

Ocean view room have very nice view for sunset Unblock seaview

the restaurant is terrible, when you order something you get totally different, and when you tell the waitress about it they get mad.

Location - Perfect right in front of the beach with easy access. Rooms- Rooms are very bare, with minimal furniture, bathroom small. Shower head old and full of greenish stuff, hot water did not work on shower, extremely bad putrid smell coming out of shower drain when in use. Balcony is of good size but has no chairs or sunbeds (specially the rooms with pool access), the only thing we had to sit was a side concrete bench which was extremely uncomfortable. overall room lacked the conditions expected for a 4* hotel. Pools - there wee 3 infinity pools, all of them had algae and the water was green - unsafe to be used, we have complained and were told they had ended contract with pool cleaning company. luckily the beach is beautiful and clean. Breakfast - extremely basic with little selection, we didn't eat much as we were worried about getting sick Overall resort feel- a big mass of concrete, front is terrible wall with dying palms, cushions on the foyer seats were worn and yellowish, definitely not as shown in photos and not a 4* resort

Wonderful and helpful staff, clean rooms, rooftop pool with a bar and Thai massages, beach access, and great views!