The building suffers from an enormous amount of deferred maintenance. We booked and paid for two nights, but left after the first night because of the moldy wall in the bathroom. The sofa in our room was something from a flea market probably. Peeling wallpaper and general dilapidated condition.

There was absolutely no check in at all, the front door was not even locked, open at all hours even during the night!! Got to my room and it was unlocked... And key just on the table. Absolutely anyone could have gone in there before my arrival. There was no controller for the TV, I turned it on manually and there were no channels, just nothing. Shower was a joke took forever to adjust temperature.. The only thing I enjoyed was the bed, it was good linen and comfortable but that's about it. I. Will. Never. Stay. There. Again. EVER

You have to check-in at a different location. No mention of this on Hotels com, no email from the hotel, no notice posted at hotel. When someone showed up, he was rude. Insisted I didn't read my emails. Said he would return with informational "folder" and he did not. Hotels.com website lists 24-hr front desk service. NOT TRUE. Room smelled. Bathroom smelled even worse. Bathroom sink malfunctioned giving only scalding hot water. No cold. Shower was ok. Hope you have better luck if you stay here than we did. I will be having words with Hotels.com.

You have to check-in at a different location. No mention of this on Hotels com, no email from the hotel, no notice posted at hotel. When someone showed up, he was rude. Insisted I didnt read my emails. Said he would return with informational folder and he did not. Hotels.com website lists 24-hr front desk service. NOT TRUE. Room smelled. Bathroom smelled even worse. Bathroom sink malfunctioned giving only scalding hot water. No cold. Shower was ok. Hope you have better luck if you stay here than we did. I will be having words with Hotels.com.

This guesthouse is within walking distance to many restaurants, bars, and shops which was perfect for us because we did not rent a car. There is also free wifi and a kitchen for all guests to use. The only downside was the TV. The TV had 4 working channels, but 3 of the 4 channels were the same channel so we really only had 2 channels. Check-in was also a little confusing but the staff worked hard to get us in a room.

Great brekfast

Nice guest rooms, nice breakfast, nice area, good parking

The guesthouse is really cute and close to everything. Bedroom was cozy. Bed was very comfortable. Bathroom was ok but we didn’t realize towels were NOT provided so that was a bummer. Also, we weren’t informed that you have to check in at a different location. Luckily another person staying there pointed us in the right direction. Check in was easy and staff were really nice. Would definitely stay here again.

The guesthouse is really cute and close to everything. Bedroom was cozy. Bed was very comfortable. Bathroom was ok but we didn’t realize towels were NOT provided so that was a bummer. Also, we weren’t informed that you have to check in at a different location. Luckily another person staying there pointed us in the right direction. Check in was easy and staff were really nice. Would definitely stay here again.

Was an OK stay. The room was clean--only complaint about that is the pillows had 0 support. We didn't receive any information ahead of time about how to check in so we had no idea that you had to go to a different building. When we went to check in we were charged, when we already paid through Expedia. When I showed the girl our receipt her mood changed and she seemed really skeptical and told me to come back and talk to the manager. We went back and the manager said he refunded our card and gave us one morning of free breakfast. The manager said that Expedia never sent them the paperwork that they were supposed to so that's why it showed on their computer we should be charged. This doesn't really make up for the fact that this was on 12/31 and I still haven't been refunded my money. When I reached out to Expedia the vibe was that they were sticking up for the hotel since we received a free breakfast-- seems kind of backwards to not stick up for someone who's been a client for 5 years. However I have to say, this was my first not stellar Expedia experience. When we got stranded in Akureyri during a snow storm the girl at the desk was very nice and gave us our room back for the price that was listed on Expedia.

The staff were very helpful. The guesthouse is comfortable and in an excellent location. Difficult to do much cooking, but a small shared kitchen. Check in at a different location, in the evening - several blocks away. The single beds were adjustable and the coffee was very good.

Thank you to all the staff here. I had an amazing 3 days stay in Akureyri. I had high fever on the day before check-out and my flight is 7pm on the next day. Because i was severely ill ,i can go nowhere. The cleaning lady said yes without thinking much when i requeted to stay in the room till my flight. Even though she cant speak fluent english,she always tried her best to let me understand. I was deeply touched by her act. She definitely is the warmest person i have ever met in iceland. Yes,the people here are too nice. I will definitely come again.

Excellent location and a beautiful guesthouse. The staff were very helpful and solved an issue promptly. The room was spacious and the beds were very comfortable, nice to have access to a small kitchen. The only thing would have been nice to know: arriving after 5pm I had to walk several blocks to another hotel to check in.

Hotel is very neat and comfortable. But we had to walk to a different place to check-in and get our room keys, that's the only issue for us as it was very cold outside. Otherwise, we had a great time and the staff were very friendly. Kitchen is good too.

There was no one at the hotel when we arrived to check in. We called the number posted and were not able to reach anyone. We waited nearly an hour and no one showed up or answered the phone. We reached out to hotels.com for support. They also called the hotel, and still no one came to check us in. Hotels.com told me my rate was non-refundable and it would be the hotel's discretion to refund me. We ended up leaving and finding another hotel close by. I never heard from the hotel or hotels.com to help reach a resolution and have still not been refunded.

There was no one at the hotel when we arrived to check in. We called the number posted and were not able to reach anyone. We waited nearly an hour and no one showed up or answered the phone. We reached out to hotels.com for support. They also called the hotel, and still no one came to check us in. Hotels.com told me my rate was non-refundable and it would be the hotels discretion to refund me. We ended up leaving and finding another hotel close by. I never heard from the hotel or hotels.com to help reach a resolution and have still not been refunded.

This was my favorite Guesthouse in Iceland! Such a bargain for what you get. My room was huge, with a private room bathroom. The location was convenient for walking to all of the city sites. My favorite thing about this guesthouse was the unique style and decor. If I were to list a negative, you can hear the other guests in the common areas. That being said, the noise stopped at an acceptable hour. Highly recommended!

The check in was at another building rather far away from the guest house judging by the weather conditioning. Even the friendliest staff cannot make up for the fact that the room needs to be renovated. Free offer for breakfasts, which was nice, but i won't want to stay for another night.

The check in was at another building rather far away from the guest house judging by the weather conditioning. Even the friendliest staff cannot make up for the fact that the room needs to be renovated. Free offer for breakfasts, which was nice, but i wont want to stay for another night.

Fantastic location and very small and sweet pension. We’ll appointed and quiet.

Fantastic location and very small and sweet pension. We’ll appointed and quiet.

A working farm with a horse-centric feel. Very small rooms with no TV but a beautiful lobby and delicious meals. Attentive staff, clean private baths, great beds and a very quiet location added up to a nice surprise.

Hrafninn looked nice enough, and they originally sent us to a room upstairs that seemed beautiful. Then they said there was a mistake, and we had to go to room #2 on their lower floor. The main bedroom was fine, but the bathroom had a strong moldy smell, and also no shelf or counter to put any bathroom stuff on.

Easy to get everywhere, restaurants and shopping within walking distance. Parking is a bit confusing (as others have mentioned); it is behind the hotel. Also, as others have said, we never saw anyone on staff; our room binder with keys was waiting at the reception desk when we arrived. Nice room, comfy bed.

Easy checkin (everything written out in a guide), so no one at reception. Nice and clean room, center of all attractions. Kitchen available if needed.

The room was one of the larger rooms we had on our trip to Iceland... very comfortable. Slightly noisy on the side of the hotel that we were on (i.e. the front) - but a fantastic location for enjoying Akureyri by foot. The City Center (restaurants, shops, etc.), botanical garden, and Sundlaug (geothermal swimming pool) were just short walks away.

Pretty good place to stay, clean, small and quiet. Could be a little cheaper though for what you get.

Parking was confusing, and we could only get in via the front door once we had buzzed someone, who was not on-site, on the intercom. However, once we managed to navigate the non-traditional check-in service, the stay was delightful. Beautiful and comfortable rooms, and a great location that made all sorts of things easily within walking distance.

Overall my stay at this guesthouse was disappointing. While the location was great, the bathroom smelled very bad and the rooms furnishings were run down.