Terrible experience and will never stay at this hotel again

Terrible experience! Rooms look NOTHING like the pictures! The room wreaked like urine and they have bed bugs! I could not stay there and will be getting my money back

Absolutely terrible. Very bad part of town, mold in bathrooms, parking lot full of people who are not motel guests. Wouldn't recommend

This place should not be on hotels.com. The pictures shown are NOT how this place looks. The room was shabby, stains everywhere. My room overlooked an alleyway so I couldn’t even open my curtains. The carpark had a lot of people hanging around and people who seemed to be sleeping in their cars. The saving grace was that a doorman was around at night. When presumably a ‘ lady of the night ’ (I’ve been made to change some words to get the review through) that I encountered on the way out of the place on the way to my car asked me why I was there and told me that I was ‘at the gateway to help’ (remove the letter p from that and add another l) the morning I left, it made me realise I could not have stayed anywhere much worse. Do the right thing and stop advertising this hotel, I place a lot of faith in your site and this has made me doubt it. There are other reviews saying similar but less graphic than this which sadly I did not check before booking, at the time I was in a hurry and had very little internet access, so I blame myself for that. If anyone wants any more info than this please feel free to reach out.

They should not be in the hospitality business.

Cockroaches, refrigerator didn't work, lousy housekeeping, magnetic card to open door had to be continuously reprogrammed because it would not let me in.

Hotel was very run down and dirty including my linens. Looked like a recovery center or halfway house mixed with a brothel.

I booked a room here through Expedia for Saturday 8/31 of Labor day weekend. Many other hotels were full, but I thought the Red Lion Brand could be counted on as at least a decent hotel. Wrong! When I pulled into the parking lot there were at least 15 people milling around various parts of the parking lot, some openly doing drugs. 1 guy peeing in the parking strip. 1 lady drinking from a hose connected to the building. Most looked high, homeless and opportunistic. I had visions of walking out the next morning to find my truck up on blocks and no sign of my 2 bicycles which were securely locked to it. The 2 east indian guys behind the counter seemed indifferent to all the goings on at their hotel. I told them I didn't feel safe staying there and asked for a refund. They told me they would contact Expedia to approve it but that I had to initiate the refund process with Expedia, not them. Expedia said "after multiple tries, we weren't able to obtain an approval from the property manager, regarding your refund request". They offered me $?? in one key cash "as a gesture of goodwill". So now I'm out the hotel rate, -$?? for a room I never stayed in. No more Red Lion or Expedia. I'll save the review of Expedia's "customer service" for later.