The room is really comfortable and with private spa. The whole environment make me very relax. I enjoy to stay in the hotel very much.

Staff were friendly but not informative. They didn’t inform us about the amenities to use for the onsen. Onsen too cramp and products offer are limited. No socks provided in the room too. We booked half board but was told it’s room only. The hot water takes 5 mins to come out. View is beautiful

Staff were friendly but not informative. They didn’t inform us about the amenities to use for the onsen. Onsen too cramp and products offer are limited. No socks provided in the room too. We booked half board but was told it’s room only. The hot water takes 5 mins to come out. View is beautiful

It's a very pleasant stay with exceptionally good dinner and services. The room is cosy and clean with a beautiful view. The onsens are good too.

Its a very pleasant stay with exceptionally good dinner and services. The room is cosy and clean with a beautiful view. The onsens are good too.

Choose one of the three new suites in the annex and you’ll be enjoying a high-end Spa hotel... big rooms with comfy beds, European style shower-room, sun-deck with private hot-tub and great sunset views over the harbour, also enjoyed by the traditional Onsen baths.Evening dinner is pricey but an investment in top quality Japanese Kaiseki - a tasting menu of the best local fish and traditional cuisine. Make sure you book the night before, as there are very few alternatives in the immediate vicinity.There isn’t a lot to do locally but the hotel offers a free shuttle-bus to and from Wakayama centre.Mostly though, you’ll enjoy relaxing on the sun deck watching the fishing boats come and go with their daily catch.

Choose one of the three new suites in the annex and you’ll be enjoying a high-end Spa hotel... big rooms with comfy beds, European style shower-room, sun-deck with private hot-tub and great sunset views over the harbour, also enjoyed by the traditional Onsen baths. Evening dinner is pricey but an investment in top quality Japanese Kaiseki - a tasting menu of the best local fish and traditional cuisine. Make sure you book the night before, as there are very few alternatives in the immediate vicinity. There isn’t a lot to do locally but the hotel offers a free shuttle-bus to and from Wakayama centre. Mostly though, you’ll enjoy relaxing on the sun deck watching the fishing boats come and go with their daily catch.

My children are afraid of lizard . Unfortunately , there was one lizard in our washroom during our stay .if you have kids who are afraid of insects , be aware of that

My children are afraid of lizard . Unfortunately , there was one lizard in our washroom during our stay .if you have kids who are afraid of insects , be aware of that

The photos make the hotel look better than it is. It’s tired and too out the way. However, staff were helpful and found us a nice local Japanese restaurant

Very traditional. Could use some TLC in the rooms. Bathhouse lovely. Staff very nice. Traditional breakfast only, but lovely.

- most of the staff was very helpful, especially helping us to make reservation to other activities since we do not speak Japanese . ( except one male staff who refuse to make phone call to the strawberry farm to make reservation for us ). - The view was excellent , the room was tidy and comfy - the guest lounge was nice with free coffee and tea - Very nice meal ( both dinner and breakfast )