Sink was falling off..room was in the first floor.. patio door with no lock...they did not move us to different room

This property is immediately across the beach road from the beach, and has balconies with a beautiful view of the bay and islands from every room. Our room also over looked the swimming pool. Parking is on a culdesac adjacent to the hotel and seemed very safe. The staff were very helpful and all spoke some English and the manager spoke excellent English. A short walk towards the McDonald's end of the beach had a street of very good restaurants. The converted VW bug taxi's are immediately available at all times and everyone we met in Mazatlan from locals to international visitors were very friendly and helpful. The hotel is one of the older buildings but is well maintained with a welcoming atmosphere.

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Just three buddies off on a getaway with a budget

Rooms don't have wifi, is hard to find parking on the street, bed is uncomfortable i couldn't sleep well

I booked a sea view room and they send me to an ugly room with no view and cockroches! I had a really bad experience

The staff were extremely helpful and friendly. Walking distance to everything…very authentic and quite special.

Not clean at all there wifi is really bad the bed sheets were all stained dirty also hairs everywere but I guess the price says it all

I was not satisfied with the condition of this hotel. The air wasn’t working properly and the room and elevator were very old.

The receptionist had a bad attitude, not a single skill of customer service.

S/c

Bad service

Old smell, they don't change the sheets for every guest, the only good things is that is right across the street from the beach and right on the malecon, downside of that is that you can hear all the noise from loud music at night.

No wifi access on 7th floor Terrace had no light Hot water was fair Lighting in room was very dim No key card access, used with key, inconvenience since does not fit in wallet

Personal amable

La zona es muy buena recomendable.

The front desk agent was super friendly and accommodating. Air conditioner works! TV has no signal The room is very dated, tv very small, beds have no blankets, only a sheet and a very poor quality bed cover. Elevator is out of commission. Only 2 towels provided for 2 guest, no water bottles in the room, mini bar or fridge.

Terrible

The photos weren’t the same thing that we saw in the hotel.it’s dirty we saw a dead cockroach on the floor.the sheets were at least clean but it wasn’t what we expected

Beds suck bathrooms had no closed windows they can hear you from the hallway hard beds

Beds suck bathrooms had no closed windows they can hear you from the hallway hard beds

AC did not work,and they had no blankets for the 2 days we stayed.

AC did not work,and they had no blankets for the 2 days we stayed.

The hotel had good service but the rooms were not good because in my room ihl had gound three cockroaches, lizard, and a raccoon

Nice place recommend wonderful view you must experience one day looking at the balcony the sunset and in the morning the sun race and if you like to walk throw one of the large and most extended malecón in the world with easy access to taxis or buses

Nice place recommend wonderful view you must experience one day looking at the balcony the sunset and in the morning the sun race and if you like to walk throw one of the large and most extended malecón in the world with easy access to taxis or buses

At ck in they said I had no reservations & my phone was down so I insist already pd for & finally ok 5-10 minutes till I got room

TODO ESTUVO BIEN LO UNICO QUE A MI PARECER LE HARIA FALTA AL HOTEL ES CONTAR CON RESTAURANT

Great for the money concious great location can get a bus to centro for 10 pesos be there in 5 minutes also felt safe there lits of light in malecon and people walking even till midnight.

No hair dryer. Noisy at night. Staff helpful. Very good location

My complaint that while the ocean was fantastic for sure the local area was run down and in very poor condition

staff was very rude, no hot water, toilet was not flushing. when I went to front desk to let them know they just kept telling me that it did work. I told them to come up to the room to check it and they kept denying and said it did work. It took me over an hour arguing with them just so they will go check and see that I was not lying. Finally I endes up canceling and going to a different hotel.