The hotel is located in a nice area of Playa del Carmen with lots of places to have fun, but the hostel for men only have one shower and one toilet for more than 8 guys to use it, and some of the employees come to take showers there too. theres a bar downstairs that plays music live till 1 or 2am that makes very hard to sleep, some of the front desk people are rude, specifically a lady who always has a smelling poop face, the hand soap container to wash your hands after using the toilet is usually empty and one day of the week I spent there, nobody came to clean around, overflowing kitchen and bathrooms waste baskets, also bad doors and broken electrical outlets which is dangerous., but the place has lots a potential with some improvements!!

There is no signboard with the hotel name.　The music from the nearby bar continues until around midnight and is very noisy.　There are many dark and suspicious shops compared to the main street.Residents' personal belongings were scattered throughout the dormitory's kitchen and shared shower room.　I stayed there just to sleep, but I don't think I can survive there.

Ran down property. Not recommendable. Good location but overall a bad stay.

The doorknob to my room was broken. Towels are very old, torn and dirty looking. Shower head squirts water from 9 tiny holes. Bathroom smells like urine. Staircase to room is dirty with stains.

Easy to walk to the beach just around 200 meters.

There are something in the property that should remodelate, like the doors but in general everthing is great

S

Very friendly staff!

Loved staying here. Originally booked for 1 night and ended up booking 3 more nights. Very chill atmosphere, it is noisy at night from the street and the music, so if you’re a light sleeper bring ear plugs. Breakfast was wonderful. Only issues were a little more language barrier than I’d have thought, no lights for each bunk, so hard to do anything if anyone is sleeping and 1 toilet for 10 people. But overall AMAZING stsy!

In serious need of an update

Comfortable at home chill vybes

Finding the place with no sign outside made it impossible to find eithout troubling other merchants. My res was lost, the clerk insisted i had responsibility because thhe printout page didnt mention their name (as if the streetfront did) took over 40 minutes to check in.rooms were better waitstaff great

It was very clean.

Ok so my family had 3 reservations and we arrived early, they were able to hand us 2 rooms about an hour before 3pm which was check-in time. The third room was not ready till 4:45pm, but it’s fine we had our stuff in one of the other rooms in the meantime. So one of my families deluxe room did not have a trash can and we asked about it they said they were out of them. I had the presidential suite and it was cute and all, but there were some issues. First you should know they don’t have elevators which seems fine until you have to haul big luggage’s up 4 flight of stairs. The water pressure was ok, one of the bathrooms in the suite did not give any hot water, luckily the other shower did. Our king size bed was hard as a rock, But the other room had 2 queens that were better. Wifi is included but really bad in some areas. Also no iron in the room and when I asked the front desk they said they had just lended it out to another room and when they received it they would let me borrow it. We had the rooms reserved for 7 days and never got the iron. Also you should know they don’t allow drinking or eating of any sort , outside of your hotel room. Which means you can’t bring any thing to the pool or outdoor patio etc. It is a cute place but nothing more than that, very very basic, unfortunately would not stay here again. Also breakfast that was included was not good- a soggy waffle and “fruit”, they brought me a plate with 1/2 of a banana in slices lol. I honestly expected more!

Ok so my family had 3 reservations and we arrived early, they were able to hand us 2 rooms about an hour before 3pm which was check-in time. The third room was not ready till 4:45pm, but it’s fine we had our stuff in one of the other rooms in the meantime. So one of my families deluxe room did not have a trash can and we asked about it they said they were out of them. I had the presidential suite and it was cute and all, but there were some issues. First you should know they don’t have elevators which seems fine until you have to haul big luggage’s up 4 flight of stairs. The water pressure was ok, one of the bathrooms in the suite did not give any hot water, luckily the other shower did. Our king size bed was hard as a rock,But the other room had 2 queens that were better. Wifi is included but really bad in some areas. Also no iron in the room and when I asked the front desk they said they had just lended it out to another room and when they received it they would let me borrow it. We had the rooms reserved for 7 days and never got the iron. Also you should know they don’t allow drinking or eating of any sort , outside of your hotel room. Which means you can’t bring any thing to the pool or outdoor patio etc. It is a cute place but nothing more than that, very very basic, unfortunately would not stay here again. Also breakfast that was included was not good- a soggy waffle and “fruit”, they brought me a plate with 1/2 of a banana in slices lol. I honestly expected more!

I would not recommend this hotel. The night I arrived, the room was dirty, the included breakfast is a joke. The orange juice is like a kool aid or tang drink and you only get coffee if you wake up early or you’re stuck with none or a clear brown drink they called coffee. We ended up not even staying for the included breakfast.Also, don’t be fooled by the kitchen amenities mentioned in the description. Yes the room has a kitchen but does not have even a spoon or even a napkin. No utensil whatsoever, no pan, no fork, nothing! Staff were very friendly that’s about the only good thing I can say about the hotel. Overall, do not recommend.

Great space, lots of room. I had a single dwelling, it was so big, I felt like I was in my own apartment! Great staff, great breakfast. Noise from 5th st can be heard, that’s the only drawback.

Great space, lots of room. I had a single dwelling, it was so big, I felt like I was in my own apartment! Great staff, great breakfast. Noise from 5th st can be heard, that’s the only drawback.

Insecure, badservice, not clean, unconfortable

Near great restaurants, room was spotless and large, breakfast was tasty.

I had a flight delay. When I arrived they had already canceled my reservation even though I reserved it for 3 nights. The hotel clerk was not able to contact the travel agency. Even though the room was available they could not give it to me until the reservation was reactivated. After waiting an hour I found another hotel.

I had a flight delay. When I arrived they had already canceled my reservation even though I reserved it for 3 nights. The hotel clerk was not able to contact the travel agency. Even though the room was available they could not give it to me until the reservation was reactivated. After waiting an hour I found another hotel.

Me encanto la atención, muy lindo y muy cerca de la playa, la comida es deliciosa! Recomendado!

El lugar es esta perfectamente ubicado para la playa y la 5ta avenida

The room was really nice for the price we paid. We got a suite to ourselves.

Very close to the beach & shopping places, so happy to be close to 5ft Ave

Mala Vecindad is awesome! It exceeded our expectations. We definitely recommend it.

I definitely stay again on my next trip to Playa del Carmen.

Hotel is great , we were stuck in the middle of a hurricane and they made sure we were taken care of. The only thing I would recommend is Having more cookware in the private rooms. There was only one frying pan and it didn’t work well in a full kitchen. A pot and a couple spoons And a knife would go a long way. But the hotel is great in a good location and the staff was very friendly. Overall awesome choice for the money.

This hotel is in a great area, close to everything with friendly and helpful staff.

This hotel is in a great area, close to everything with friendly and helpful staff.

Excellent location, 1 block from 5th Street and 2-3 blocks from the beach. Helpful staff, nice and clean rooms. Great value!