Great overall experience!

excellent location, very nice staff.

Dont have anything to add

Perfect spot to explore Chicago

The staff was so rude and unprofessional. Never booking this place agin

The young lady at the front desk was a great help when checking us in! Thank you!

The view from my room was very nice.

Check in was horrible. The stay wasn’t bad, the room was really small. The location is perfect and the people at hotel were nice.

Good stay.Walkable to soldier field, downtown and navy pier.

The hotel is well-maintained and provides tremendous service before check-in with luggage service and an early check-in not to mention complimentary water provided always. The room was clean and came with a fridge to keep drinks cool. The closet had a decent amount of space for a weekend trip. The bathroom was clean and equipped with M&G products. The fitness center is clean and has amenities such as water and lavender-infused cooled towels. The only complaint was the noise from Michigan Ave, mainly at night, making it difficult to remain asleep.

I found that while the staff were polite and friendly, they did little to accommodate requests that are very commonly granted at other hotels of this class. The rooms are also very compact.

Close to everything-within walking distance to Soldier Field, shopping, dining.

Very good and comfortable room, very courteous and professional staff, great experience!

Loved the hotel. Location perfect for our visit to Chicago. Most of the staff was fabulous. One doorman told us we could not order and Uber to pick us up at the hotel which was wrong! Would definitely come back.

The rooms felt like an outdated dorm. Bathroom was horrible.

**Meridian Essex Review** My stay at the Meridian Essex was mostly positive. The staff were professional and welcoming, making the check-in process smooth and pleasant. The room quality was impressive—clean, comfortable, and well-appointed, providing a great environment for relaxation. However, the dining and bar options could use improvement. The menu was limited, and the quality of food and drinks didn't quite match the high standards set by the rest of the hotel. Additionally, the bar closes too early and the staff seemed eager for guests to leave, which detracted from the overall experience. Overall, while the Meridian Essex excels in staff service and room quality, there's room for growth in their dining and bar offerings.

**Meridian Essex Review** My stay at the Meridian Essex was mostly positive. The staff were professional and welcoming, making the check-in process smooth and pleasant. The room quality was impressive—clean, comfortable, and well-appointed, providing a great environment for relaxation. However, the dining and bar options could use improvement. The menu was limited, and the quality of food and drinks didn't quite match the high standards set by the rest of the hotel. Overall, while the Meridian Essex excels in staff service and room quality, there's room for growth in their dining and bar offerings.

Clean

During my recent stay at Le Méridien Essex, I was thoroughly impressed by the exceptional service provided by Nikali and Saira, two outstanding front desk employees. Their warm smiles and genuine friendliness immediately made me feel welcome upon arrival. Both ladies consistently demonstrated genuine warmth and friendliness, making me feel welcome and at ease throughout my stay. Their courteous nature and eagerness to assist were evident in every interaction, from check-in to check-out; Nikali and Saira went above and beyond to ensure my experience was nothing short of exceptional.

Quiet, clean, conveniently located and excellent service.

We loved the brunch

Great place to rest.

Staff was excellent and friendly. The restaurant on the other hand was rude and unfriendly. After being seated had to ask for a waiter after fifteen minutes. When we walked out three staff weee standing and talking. Asked if we were leaving I replied we cannot wait the long. No explaination or apology only laughed.

Súper comfy and clean I think not too much lounging areas and small rooms but other than that everything was great

Super clean. Staff extremely friendly and helpful.

The service was amazing!

Very small rooms, good location if you are spending time in that area but would suggest a different location for downtown access.

Did not enjoy the walk to the parking lot station across the block.

James assisted us with our bags. He has outstanding customer service. I would definitely come again. Our first night we experienced a fight in the hallway between a mother and daughter and the mother ran to our room door . We have video footage as well. Wish they would Have got put out but they didn’t so o well.

All was fine, except the floor (laminate) wasn’t very clean.

We already booked a room for the Christmas holiday. This is a great option to access the heart of the city — and still enjoy lake, city and park views.

Very good night