Phenomenal location and staff

Convenient to what I was there for staff was friendly. Only quirk I had was with water pressure in shower. Too low

The room was ok. The bed was not well made. And the mattress itself was uncomfortable the pillows were flat. Husband went downstairs to purchase water and a candy bar. The check scanner wouldn’t work and the front desk people were not helpful.

Staff was incredibly friendly and helpful. Room was extremely clean and had all the amenities we needed.

We were in town for a soccer tournament at 60 acres park and it was so easy to get to from the hotel!!

Location, front desk staff and convenience.

Overall it was a very good stay. Pros: The room was extremely nice, the bed was very comfortable. Shower was great, I have a workspace to do some work tasks. Cons: The first morning I was awaken at 6am by the alarm set my the previous occupant, I’d expect the hotel would reset all the settings from the previous stays (e.g. alarm, log out from Netflix) , but didn’t happen. Also, it was a constant noise outside, the origin of which I couldn’t figure out. It sounded like running water in the other rooms, but can’t know for sure. I was coming back from work one day and the main doors were closed. Surprisingly. In the morning they were open. And then I had to walk around the corner to get to the other entrance via parking. Which would have been fine unless the sidewalk lead straight to the smokers area, where two men were actively smoking, and I suddenly bumped into them. Wouldn’t be a big deal if I wasn’t pregnant. I wish they kept the main entrance (Redmond way) doors open

Very nice hotel

The nicest staff and beautiful and CLEAN hotel.

The place is very clean and nice.

The man ( Shawn) at the front desk was outstanding. He was very friendly & helpful. He went out of his way to be attentive & cordial. Our room was not cleaned for three out of the 4 days even though we had requested that the bed be made & the room refreshed. It was only on the day before we left that we finally had our room refreshed.

Enjoyed everything about the property. Front desk staff were friendly and couldn't have been more helpful with all of our needs at all times.

Very comfortable, clean, convenient to all shops and restaurants by foot and friendly staff

Very clean and great staff

The front desk staff was exceptionally friendly. However, I was not pleased with the hotel restaurant: the staff there was also friendly, and listened carefully to my dietary issues, but the cooks buttered the toast anyway and I was quite sick after eating it.

Shawn was amazing followed through and made the second night a smooth transition and ZAC the man came through again!!! This will be be my new stay place !!

ZACK ROCKS!!!!! Made it so easy and smooth and he wasn’t afraid to get me woman stuff !!’ The best check in ever

The staff was excellent. I was extremely satisfied with the facilities. Clean and well kept. The area around is safe and close to public transport.

The hotel is new , modern, and clean. All staff are friendly. It is walkable to Redmond Town Center and Bus stations.

Great!

Thin walls

The front desk staff were fantastic - professional and efficient. The cleaning staff were also great. My room was cleaned quickly and well. However, I had a couple issues that really impacted my stay. First, the doors to the room slammed shut. There was no sound damper. Every time another guest left their room, the door slammed shut and it kept waking me up. I highly suggest the hotel look into finding a way for doors to shut quietly. A minor complaint - please clean the Keurig machines. I used mine for hot water and had to run the machine four times before the water came out looking clean - gross! Even after the water appeared clean, it tasted disgusting. The machines need to be cleaned more frequently as this is a health issue. It's too bad about the door slamming affecting quality of sleep. If it wasn't for this issue, I would stay at this location again. However, I will choose to stay somewhere else next time until I read that the noise issue has been addressed.

The counter personnel (especially Shawn and the early day personnel) are to be commended. Sadly I did not get them early day 0800) names. Highly recommend the hotel.

Our room was available when we needed it. It was clean and comfortable. This hotel is pet friendly, which is important. Staff was helpful.

Nice and cozy, breakfast was great. I just didn't like the barroom door. It doesn't give any privacy.

The hotel was nice and clean. Unfortunately, it was very loud all night long. Some was normal guest noise, others seemed to be cleaning crews dragging equipment around, furnace noise, water heater and drains.

Service in front desk was poor. Slow and bad attiude.

The room was very clean and I loved that they had large sized shower items instead of all those tiny bottles.

Excellent stay, exactly what I expected from Hilton Gardens

Clean hotel, extremely friendly and helpful staff. I’ve stayed in Redmond a few times and always choose this hotel. Highly recommend

The property was clean and conveniently located near shops and dining.

Everything was top notch except for the broken EV charger. Was a bit inconvenient because had to go out of my way in the morning to find a supercharger. Otherwise 5 stars all around