Nice

Very clean, & lovely place . Very walkable to many dining options & stores.

We had a nice stay at the hotel. There are a lot of deli’s walking distance so you can buy water or any snacks nearby. Those delis also have atms in case you run out of money. We had excursions on 3 days of our stay so we really weren’t in the hotel on those days but the other days we would go walking on 5th ave or go out to eat. Everything was clean and there was ac if we were hot. Obviously nothing compared to an all inclusive resort but if you are busy doing excursions all day and want to taste the food in the neighborhood then I definitely recommend to stay at a hotel instead of a resort.

Comfortable snd spacious room. Close to 5th Ave.

Quiet, within walking distance to shops and 5th Ave

A great stay in a clean and comfortable room. I especially loved the convinient location within easy walking distance of all places I wanted to go. It is also good to have a walmart right next door to buy breakfast to eat in the room.

Good location. Close to Walmart and ADO bus terminal.

Everything was nice

This is not a hotel and other than a roof top pool there are no amenities. It is modern, clean and far enough from 5th ave to avoid some of the noise. Because the building is all concrete and tile it is an echo chamber. Of concern was after complaining about one of the units having wild parties all night nothing was done. We realized that there is no security in the building and there is one person at the desk at a time so they are not in a position to confront a group of drunks.

Clean room. Very good wifi. AC is good. Lots of lights of all kind. The room is equipped with a kitchen. Staff is friendly and helpful. The bus to Cancun airport is one black away.

Cleaning ladies are the stars of this hotel. They strive to maintain everything clean at all times

Good hotel in middle of playa del Carmen

nice pool

Amazing stay

Excellent hotel in excellent location. The lobby personnel is very nice, the hotel and the room is very clean with everything you would need. There’s a garage underneath the hotel with elevator access. All equipment seems new and good quality in the room. The hotel is a few minutes walking distance from the 5th ave. The walmart is next door. Similarly the town hall is around the corner with lots of activities at night. I wouldn’t want to stay in a different place in my future visits to Playa. In fact I liked it so much that I extended my stay. I would highly recommend this hotel to other travelers.

Very nice and clean, with good facilities, great staff and location. A good mix of nationalities. Amazing room with balcony.

It’s a great property with more than adequate space but it could be improved by adding a hand wand in the shower and more hooks for hanging towels. Also, a slow cooker rather a microwave would be more helpful in the kitchen. Our last two days were interrupted by power, internet and water outage…just AWEFUL. Toilets could not be flushed and we could not shower for our trip home. I would stay again if a refund was offered and improvements were evident in future reviews. Customers who experience these awful conditions should be offered a free night or two should they return in the future.

Great staff but we were withou electricity and water form2 days

Good location for me. Next to Walmart, Bus Station, OXXO, and near El Fogon. Quiet! Sometimes they have concerts in front of the police station a couple blocks away, but not when I was there.

The hotel is well located, which is its strong point. The swimming pool is large but most of the deckchairs are broken and there is no beach umbrella. The first day the door lock was broken, our room remained open for 24 hours, anyone could enter, it was really disturbing. There was dust under the bed and above the wardrobe.

Excelente!!! Thank you so much for been so nice with us 😍

This hotel was ok but has plenty opportunity for improvement it’s clean yes the bed was a bit hard and a/c was cool but it didn’t blow snow however the atrium area is set up beautifully if you’re into scenery and pictures there’s plenty for that ado bus terminal is a block over coco bongo is literally right on same street and near 5th Avenue

Very clean, friendly and helpful staff, safe neighbourhood and very walkable. Great amenities nearby. Had a great stay.

Wonderful place, staff was extremely friendly. Short walk to Quinta Avenida and a night marquet a block away

We stayed for a month during COVID. Now we come back 3 or 4 times a year. This no fuss apartment style hotel rooms with a kitchen make life simple whilst here. With so many places within walking distance this is a fantastic location. Already booked our next trip back!

I really like this hotel is nice and comfortable. Daniel received us well and with a smile, we asked him for a place to eat and his recommendation was great. Thank you Daniel and thanks everyone! P. S. We only stayed one night.

No hot water even after mentioning it to front desk

The hotel is in a lovely spot in town, walking distance to everything. The hotel was kept clean and the roof top pool was great. The only issue was our first room had very limited water pressure in the shower and the water was rarely warm. Other guests seemed to have the same issue. The water pipe did also burst in our room at 2:30am and due to the amount of water we were moved to another room. The reception staff was excellent with handling the situation in a timely matter and made sure we were taken care of. I would stay at this hotel again but I would spend the extra money to have a better room. The lower budget room was definitely well used but the upgraded suite was more clean and had water pressure and hot water in the shower. You definitely get what you paid for.

great

This place was great, great location and fantastic staff, everyone was very kind and always present, the room was nice and clean, we decided to extend our stay.

Nice quiet hotel, yet only a few minutes from the bars and restaurants. Decent sized room but basic, reasonable value. The roof area was nice but limited sun beds and only 1 not broken. Very little shade.The pool bar is not in use, could have had a fridge and honesty bar with camera instead of having to take your own?

Small boutique hotel with all the basics in the perfect location. The hot tub wasn't working when we visited, but the property was clean and comfortable. The area is very walkable, and there are tons of authentic Mexican restaurants nearby. (There are plenty of non-Mexican cuisine options as well). We felt safe. The area has a good mix of residential and commercial properties as well as a local and tourist population. Highly recommend and will be back.