This hotel has the cheek to charge you an extra £2 for breakfast if you don't order it in advance. The central heating radiators were not working and there were still the remains of bugs in the ceiling light. The hotel only did breakfasts and no evening meals

Quite a nice mini break

Tiny toilet, sink & shower were in another part of the room and were also tiny. Shower had mould & cudicle had hair present in 2 locations. Room average size, good sized tv, poor view & bed uncomfortable. I've stayed in a sea view room in this hotel previously & the difference was night & day

No central heating in rooms just an oil filled radiator which made no difference, given a 2 bar electric fire which helped make room bearable. An electric fire in a hotel room is surely a fire hazard and should not be allowed.

Unfortunately it was awful. When we arrived we complaint as we were put downstairs in the basement which was dark and horrible. The carpet was dirty and brown. The bathroom was from 60s you could tell it had been recently siliconed because of mould which was a shoddy awful job. The room was damp and freezing we had single beds and both slept fully clothed under the covers as it was freezing. The pictures on the hotel page didn’t replicate what it actually was really like, the pictures looked like they been taken from the Marina Hotel down the road we did a comparison. The hotel was housing illegal immigrants which kept me up all night shouting making noise banging sounded drunk. I managed to get to sleep about 4am. 7am was woken up to what sounded like a stampede of elephants above us. I did ask reception to move us she said we would have to pay an extra £84 to upgrade (what a joke) we asked if we could have a refund as we wanted to go somewhere else they said no. We had literally booked it 20 mins before we checked in but they wouldn’t budge on anything so I had no choice but to take it up with Hotels.com and ask for a refund so we could move. If hotels are housing immigrants they should be staying this in the profile. I didn’t feel safe there at all and the whole experience awful.

The staff were all very friendly and helpful. The room was well appointed. The only criticism there was that the waste paper bin hadn't been emptied from the previous occupant and I think the room would benefit from a bin in both the bedroom and the bathroom. Otherwise a fairly clean room .

Staff incredibly friendly Breakfast excellent Bar service superb

This was a last minute get away and a snap decicion on hotels. It was cheap and when we arrived we understood why. The hotel is very run down and we arrived to hear a couple being told the reason their room was so cold was down to the boiler not working, as was ours , nothing was offered to take the chill off the room. The room was so noisy we were expecting the people walking up the stairs to come into our room at any time . The door didn't close properly so we had to force it shut at night. and the noise that came from the bed was deafening . Will not go back ant time soon.