Each of us got our own bathroom which was nice

I stayed at the campus accommodation for 3 nights. There was kitchen but not enough kitchen utensils. No dishsoup nor brush/sponge. I used mainly refrigerator. I recommend to bring your own handsoap and shampoo as well. There is bigger kitchen on 1st floor. The location was peaceful, no sounds at night. You may want to bring eye-patches for sleeping since there are quite bright street lights at night. There is subway station very near where you can go to downtown. Grocery store is also very near. I mainly walked to downtown which was almost 3,4 km downhill and back uphill with stairs. Area was peaceful and I felt safe traveling alone in Bilbao. I could stay again in this place.

Very comfortable mattress

The accommodation is located in a lovely residential neighborhood, conveniently close to amenities such as a supermarket and a pharmacy. Public transport connections are excellent a subway station is just a few minutes walk away, allowing you to reach the city center in only 10 minutes. Overall, the accommodation offers an ideal mix of a quiet living environment and easy access to all essential destinations.

There is not even hand soap in the bathroom, there was no hot water during the stay, but no one pointed this out.

We stayed in a two room cluster flat with an en suite each and adjoining kitchenette - perfect for a weekend get away. Clean and tidy, quite new and equipped with comfy bedding and towels. The en suite was perfectly clean and the shower was great, lots of hot water and good pressure. The kitchenette was handy and equipped with some basic essentials like cups and crockery and cutlery and a fridge & microwave (in lieu of a kettle to heat water). The staff were there 24/7 and always helpful and friendly. The accommodation is student halls so expect a little bit of activity on the weekend but it was nothing rowdy or inappropriate. The general feel of the place was safe and clean. The area is a hilly residential area with a big supermarket and a strip of bars / cafes nearby and most importantly a good bus service and metro service to the old town - two stops or ten mins. Otherwise a leisurely stroll through the local town centre down the hill into the old town. Perfect. Safe and quiet neighbourhood with lots of locals nearby and all the essentials. Couldn’t fault the place. Well recommended and very budget friendly. We didn’t use any of the communal facilities but having a canteen / vending machine and outside space was handy if needed. Don’t worry about some of the dubious reviews re cleanliness and facilities - perhaps they got the place after a busy period or on a bad day because I could not find a single thing wrong with the place! Highly recommended!

I never stayed there they never got my reservation. I found out at check in. Very frustrating.

the room was clean, BUT very noisy, the rooms are so small that you can hear the people in the unit next door. when they have a shower it actually sounds like you are in there with them