Easy access from Airport, more frequency could be an improvement.

Third time I went here to wait for my connection flights, they are amazing!

The staff was very attentive and super helpful in making sure our needs were met. Wonderful outside dining area.

Comfortable hotel close to the airport.

OK

very nice

Exceptionally convenient hotel for early morning flight returning to Sydney. Comfortable, spacious room with view of airport. No airport noise in the room. Excellent service providing shuttle at 2:30am and free takeaway breakfast. 100% recommendation

Load jet noise

Very easy access to the aeroporto and breakfast was early served to accommodate earlier flights.

This is a good option if one is stranded at Guarulhos airport. Be aware that since it is one of the hotels where airline vouchers are accepted, the check in line is usually long. Breakfast is included in the rate, and the on-site restaurant is open for long hours (but has to be paid upfront, not charged to the room). Rooms are spacious and clean.

We were very pleased with our stay.

Good

This is the worst possible location anyone could have chosen. Nothing here. Right under runway. Planes constantly buzz hotel until 2am. Start again at 5am. Semi truck, etc noise from street next to bue depot. Powere went out 6x in 1st 2 hrs. No snack kiosk. Thin pillows. I will give you shuttle info since they dont. Leaves hotel at 30 past every hour. I picked it up at T2 bus station area. They dropped people at T3 when i came back to airport. Not sure if they pick up there. Too far too walk. Bus drops you miles away. Shuttle or taxi is only safe way here.

Not as close to the airport as I thought and it took longer to get there than expected.

Close to airport

The hotel itself is nice but I was given a room that already had someone else in it! Can you imagine my surprise that after 20h flying I open the door of my hotel room and found someone else in the bed?!

Very clean, with a convenient buffet restaurant open until 11pm, close to the airport and with a friendly staff

Very nice and wheelchair accessible shower included.

Very convenient for transit passengers with over night stay in Brazil. Great service, rooms and food.

I will never say there again

I was going to give this hotel a very good rating until the Shuttle Transport Messed up my stay. Hotel nice, clean everything works as it shoud, etc. Food in restaurant is decent. HOWEVER, the airport shuttle and driver STINK ! I was flying out of Terminal 3. Driver drops me off at Terminal 2 even though he could have driven me to Terminal 3. Tells me I have to take a bus to Terminal 3 but really no explanation as to where to take it. No signs anywhere. I had to walk about 1/2 mile to Terminal 2 pulling my heavy carryon and back pack and I have a recently operated knee. This was not a pleasant experience. Also the driver drove like a moron, Speeding taking turns really fast. I suggest you skip the Shuttle and take a Taxi to the airport, they will take you to the terminal you want and in a much safer way its not a long drive. Would I Stay Here Again ? YES, but NOT use the hotel Shuttle to get to the airport.

Ok for a night between flights. Restaurant buffet is low quality

The hotel was overpriced.

Convenient for over night stay before flying out of São Paulo. Noisy street traffic throughout day and night. Breakfast so so. One night stay works.

Nice place to have a good rest.

Best hotel close to GRU airport

Took the hotel transport from hotel to airport and the bus was extremely hot. The AC wasn't working and the diver didn't do anything to make it cooler, luckily the drive was about 10 minutes.

very good place

Conveniently located near the airport; free airport shuttle; friendly staff; great breakfast buffet; clean room!

Customer service & cleanness was excellent! Bed comfort level & food (restaurant) need improvement!

I had to wait more than 30 minutes and later they sent me to another hotel with no explanation. I had to walk at least 2 blocks with my bags. Very bad experience.

Ok