Really disappointed for over $200 that breakfast wasn’t included. Didn’t notice that when I booked the hotel or I wouldn’t have stayed there. Hotel seemed worn, not new like you would expect.

Nice

Great room

Everything was ok until I called to the front desk to report that my tv wasn’t working and the young lady at the desk replied I’m not the wind and she’s not the reason the satellite is not working

Shower was not cleaned. Used soap was sitting in soap holder. Mold all around shower base. Had to change rooms.

Stayed here twice, Nov '23 and Mar '24. Very convenient location.

I was greeted at the desk with friendly smiles and professional service. We then had some drinks at the bar and Jaimie was excellent. He was friendly and quick with his service. He made our stay perfect, He is an exceptional employee.

Good evening… I’ve been a customer of Expedia for quite some time now. Tonight was an absolute nightmare. I received an email asking if I wanted an early check in which I accepted. Upon arrival we found a large congregation of military personnel in lobby. No biggie unless we don’t have a room… Welp!!! We didn’t have a room available. I spoke to manager about checking in early via email portal & he said “I apologize but we don’t control that level of communication from a third party entity.” They checked for availability @ 9:45pm as my two children & wife were frustrated to say the least. It took roughly (45)min to locate, clean & prepare a room which provided a solution to the situation. But it’s the principle behind this process… No, no, no this is not acceptable to offer early check in but then upon arrival habe no rooms available.