Good location for what we wanted, clean but check in not good no one there had to go to security then not clear where to go

Not close to car park. Wifi and TV not working. No onsite dining (for breakfast)

No staff late at night to speak to

We stayed at Broadview Lodge for a long weekend. It is not a hotel, but at lodge connected to the University of East Anglia. We have stayed at the lodge before. The rooms are nice, excellent beds, easy to acces with public transport and reasonable prices. But as it is an university lodge, there is not much traditional hotel service. For instance we had cleaning friday morning, but no cleaning saturday, sunday or monday - and at that point we needed clean and dry towels, because there was hardly no way to get the towels dried. The rooms have no aircon, but there is ventilation in the rooms - unfortunately the room we slept in the ventilation didn´t work which made it even harder to get the towels dry. The conclusion is: Its not a hotel, dont expect hotelservice, but the rooms are nice, you are close to public transport and the prices are reasonable.

The room is functional with no frills and clean. The staff are brilliant and very helpful. However, the architect who designed the building needs stringing up. There is no soundproofing at all and the big open spaces are a huge echo chamber. Every tiny sound is magnified 100 fold so take ear plugs. And the lift only goes to the top floor. I travel light so the stairs were an inconvenience, if you had suitcases and needed to access the 3rd floor you will need to be fit. Overall, it is good value for money if you are looking for a cheap and cheerful place it works.

The room I booked was not available due issues with the building so I was placed in smaller room. I am due a refund because of this £40. The staff contacted me prior to my stay and explained the situation in full.

Due to issues with concrete, my booked room was substituted for another room which was worse than a prison cell. 1 single bed pushed up against a wall and 1 pillow. No tv, no towels, no kettle, no washing soaps, no phone signal or wi-Fi, a shared lobby. It was basically a student room on campus. The hotel did notify Hotels.com prior to my 4 hour drive to the location but failed to notify me. I cancelled the booking when I saw the room and found an alternative hotel. Staff did help and apologise, but even so it was a horrific experience

Over all they are good.